Oricom Professional Series PRO910 User Manual Download Page 84 | Manualshive

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Customer Support

Customer Support

Customer Support

If you have any problems setting up or using this product you will find useful tips and information in
the Troubleshooting section of this user guide as well as “Frequently Asked Questions” on our website
www.oricom.com.au.
If you have further questions about using the product after reviewing the resources above or would
like to purchase replacement parts or accessories please call our Customer Support Team. Our
dedicated local support team are more likely to be able to help you than the retailer where you made
your purchase.

Important

Please retain your purchase receipt and attach to the back page of this user guide as you will need
to produce this if warranty service is required. Take a few moments to register your product online:
www.oricom.com.au

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Summary of Contents for Professional Series PRO910

Page 1: ...00 889 785 or 02 4574 8888 Monday to Friday 8am to 6pm AEST Web www oricom com au Fax 02 4574 8898 Contact details for Oricom support and warranty claims in New Zealand Email support oricom co nz Phon...

Page 2: ...s Telephone with Answering System Keep this user guide for future reference Always retain your proof of purchase in case of warranty service and register your product online at AUSTRALIA www oricom co...

Page 3: ...corded phone 34 Using your quick dial memory corded phone 38 Using your calls list corded phone 40 Using your menu cordless handset 42 Using your phone book cordless handset 56 Using your quick dial...

Page 4: ...rmation Australia 84 Need Help If you need assistance setting up or using your Oricom product now or in the future call Oricom Support Australia 1300 889 785 or 02 4574 8888 www oricom com au Mon Fri...

Page 5: ...aggressive solvents Because the phone works by sending radio signals between base station and handset wearers of hearing aids may experience interference in the form of a humming noise The telephone i...

Page 6: ...epermitted equipment of a different make or model nor does it imply that any product is compatible with all of Telecom s network services This equipment may not provide for the effective hand over of...

Page 7: ...ofile2 Ring Vol Ringer Volume Date and Time Stop Watch Show Details Equalizer Recall Set Time Voice Prompt 1 2 3 Format on off Delete Entry Boost System PIN simple on off Delete All Handset Name Copy...

Page 8: ...uage Boost Menu Date Time PIN PIN Answer record English On off Answer only Edit profile2 INT melody Format Answer off contrast read number 24 hour Delete profile3 volume On off 12 hour Answer delay Se...

Page 9: ...age 4 before you set up your phone system Check box contents If you have purchased a PRO910 1 pack you should have 1 corded phone base 1 cordless handset 1 battery cover 1 belt clip 1 power adaptor 1...

Page 10: ...b Plug the telephone cable into the socket marked on the back of your corded phone and plug the other end into the phone wall socket Socket for Vibrate Pad VIB100 available as an accessory Jack for he...

Page 11: ...ur handset Make sure they re the right way round so lines up with b Replace your handset s battery compartment cover 4 Connect the telephone cable When the batteries are fully charged plug the end of...

Page 12: ...d slot the belt clip securely into the two recesses located on either side of the handset Your PRO910 is now ready for use Phone location Make sure your phone Is on a dry flat and stable surface Isn t...

Page 13: ...in standby mode 4 A Button Menu in standby 5 Direct Memory M1 M2 and M3 6 Call Transfer and Voice Menu Switch 7 Boost On Off 8 Boost On LED 9 Profile 10 Navigation Left INT 11 Navigation Up Redial 12...

Page 14: ...14 19 20 1 Fast Forward Memo 2 Up Redial Pause 3 Rewind OGM 4 Down CID Recall 5 OK Menu 6 Play Pause 7 Stop Esc Ans on off 8 Mute Delete 9 Tone 10 Boost 11 Volume Up 12 Volume Down 13 Antenna 14 Phon...

Page 15: ...phone display icons explained The following icons appear in your corded phone display to indicate Ringer off Handsfree mode Call in progress Boost receiver volume is on Icon will flash Mute microphon...

Page 16: ...e information to view on the right Battery status Ringer off An alarm is activated Keylock is on Handsfree mode Call in progress Boost receiver volume is on Icon will flash Mute handset microphone You...

Page 17: ...em scroll using or until the item you re looking for is shown in the middle line of the display and then press for corded phone or for cordless handset Browse a function open your sub menu and then pr...

Page 18: ...s keypad 2 If you make a mistake press to delete the last digit 3 Dial the number by picking up the handset or pressing 4 End your call by putting the handset back in its cradle Make a call using you...

Page 19: ...Open the redial list by pressing 2 Scroll through the redial list using the or buttons until the number you wish to redial is highlighted To dial the number simply lift the handset or press to dial in...

Page 20: ...ough the incoming calls list provided the Read Number feature is enabled See page 31 Read number for details Dial a number in your phone book To store a phone number in your phone book see page 34 for...

Page 21: ...nnounced corded phone only when you press the quick dial button provided the Read Number feature is enabled See page 38 Read number for details Adjust the handset earpiece volume You can increase or d...

Page 22: ...dset to your ear or to let other people in the room listen to the conversation Use handsfree calling on the corded phone 1 To switch handsfree mode on and off simply press 2 To adjust handsfree volume...

Page 23: ...uring a call you can mute the microphone so your caller cannot hear you To switch off the microphone simply press for corded phone or for handset To switch it on again simply press for corded phone or...

Page 24: ...number 1 Press on the cordless handset or on the corded phone The display will show Internal on the handset or Handset on the corded phone Enter the internal call number of the device you want to cal...

Page 25: ...Make a conference call from the corded phone It s easy to hold a conference call between one external and two internal callers 1 During your external call press and hold until a short beep is heard t...

Page 26: ...ress Find handset You can locate a missing handset or alert a handset user that they are wanted by causing the handset to beep from the corded phone 1 Press on the corded phone The handset s will beep...

Page 27: ...by others in the household whose preferences for volume boost and equalizer will also be memorised and applied as indicated below User Profiles You can store 2 different user profiles each with differ...

Page 28: ...until Boost is located in the centre of the display then press 3 2 Scroll using or until the Boost number required is located in the middle of the display then press 3 3 Scroll using or until name is...

Page 29: ...splay then press 5 On the handset you re copying the profile to to confirm press Or to cancel press Choosing which profile to use Profiles cannot be activated while in speaker mode handsfree Incoming...

Page 30: ...ringer tone you want to use and press Record a personal ringer melody You can record personal ringer melodies They will appear in the list of melodies for external calls You can record up to 5 person...

Page 31: ...r OFF for all calls When set to OFF the Boost function will be turned OFF after each call is completed The display shows During a call the flashes in the display By pressing the BOOST you can switch o...

Page 32: ...ontrast will be displayed and press 3 You ll see the current contrast setting e g 3 4 Change the contrast setting using or and press Read number When this feature is set to On as you enter each number...

Page 33: ...lay and press 3 Enter your old PIN and press 4 Enter your new PIN and press 5 Enter your new PIN once again and press Note Please keep a copy of your PIN number if you change the default PIN number Da...

Page 34: ...You ll see the current time format setting e g 24 hour 4 Change the time format using or and press Reset to default settings corded base only Note Your phone book calls and redial lists and any answe...

Page 35: ...to also enter the area code for each phone number you enter in your phone book How to use the keypad when using your phone book You ll see that the keys on your keypad have letters as well as numbers...

Page 36: ...re and press 3 Enter the phone number you want to store and press 4 Scroll using or to choose a ringer melody for this name and number and press Edit a phone book entry 1 Press to open the phone book...

Page 37: ...ntil delete or delete all is located in the middle of the display and press 4 Press to confirm or to cancel Copy phone book entries to another phone Note You can only copy the phone book to another ph...

Page 38: ...from happening you can use the Copy append mode 1 Press to open the phone book 2 Scroll using or to find the entry you want to copy and press 3 Scroll using or to either Copy entry Copy append or Cop...

Page 39: ...o store using the keypad and press 4 Enter the phone number you want to store and press 5 Scroll using or to choose a ringer melody for this entry and press Edit a quick dial entry 1 Choose the quick...

Page 40: ...phone Delete a quick dial entry 1 Choose the quick dial entry you want to delete by pressing either or 2 Press 3 Press or until the arrow is located next to Delete and press 4 You ll see Delete on you...

Page 41: ...alls list 16 letters per name and 23 digits per number The number of new calls received will be shown in the display with the flashing icon If the number doesn t appear this is because the caller s id...

Page 42: ...press 5 Edit the number for this name if needed and press 6 Scroll using or to choose a ringer melody for this entry and press Delete a single calls list entry 1 Press to open your calls list at the m...

Page 43: ...by others in the household whose preferences for volume boost and equaliser will also be memorised and applied as indicated below User Profiles You can store 2 different user profiles each with diffe...

Page 44: ...and press Change a profile s boost setting 1 Open your menu by pressing then scroll using or until Profile is displayed and press 2 Scroll using or until Profile 1 or 2 is displayed and press 3 Scroll...

Page 45: ...n your menu by pressing then scroll using or until Profile is displayed and press 2 Scroll using or until the desired profile is displayed and press 3 Scroll using or until Copy is displayed and press...

Page 46: ...f the handset repeated if necessary depending on which profile you want to use The display will confirm your choice Note Once you ve selected a profile to use when making a call you have about 30 seco...

Page 47: ...vel e g 5 4 Change the ringer volume using or and press Change the tone equalizer setting 1 Open your menu by pressing then scroll using or until Handset is displayed and press 2 Scroll using or until...

Page 48: ...on manually by pressing the key For the next call the boost function will be off again 1 Open your menu by pressing then scroll using or until Handset is displayed and press 2 Scroll using or until Bo...

Page 49: ...ing i e On or Off 4 Change the keypad beep on or off using or and press Change contrast You have a choice of five screen contrast levels so you can set the display to how you find it most easy to read...

Page 50: ...Handset is displayed and press 2 Scroll using or until Auto talk is displayed and press 3 You ll see the current auto talk setting e g On 4 Change the auto talk setting using or and press Change backl...

Page 51: ...base 1 Open your menu by pressing then scroll using or until Handset is displayed and press 2 Scroll using or until Select base is displayed and press 3 You ll see the current base setting e g Auto o...

Page 52: ...and Time is displayed and press 2 1 enter the year press to save 2 2 enter the month press to save 2 3 enter in the date press to save 2 4 enter in the hour using 24 hour time press to save 2 5 enter...

Page 53: ...2 ringer volume You have a choice of five volume levels plus Off 2 1 Open your menu by pressing then scroll using or until Base settings is displayed and press 2 2 Scroll until Ringer volume is displa...

Page 54: ...e g Short 4 Choose the recall timing setting you want Short or Long using or and press Change base corded phone ringer melody You have a choice of 9 base ringer melodies 1 Open your menu by pressing...

Page 55: ...hone should remind you at 1 Open your menu by pressing then scroll or until Tools is displayed and press 2 Scroll using or until Appointment is displayed and press 3 Scroll using or until 1 2 3 4 or 5...

Page 56: ...tart it or Reset to reset it To select voice prompt menu 1 Scroll or until Tools is displayedthen press 2 Scroll or until Voice Prompt is displayed and press to select 3 Scroll or to select ON OFF or...

Page 57: ...t Please remember to also enter the area code for each phone number you enter in your phone book How to use the keypad when using your phone book You ll see that the keys on your keypad have letters a...

Page 58: ...ou want to store and press 4 Enter the phone number you want to store and press 5 Scroll using or to choose a ringer melody for this name and number and press Edit a phone book entry 1 Open your phone...

Page 59: ...Press to confirm or to cancel Copy phone book entries to the Corded phone or another registered handset Note You can only copy the phone book to another handset if that handset is registered on your...

Page 60: ...ng or to find the entry or entries you want to copy and press 3 Scroll to either Copy entry Copy append or Copy all and press 4 Scroll or to highlight the handset number you want to copy to e g 2 for...

Page 61: ...s again 3 Enter the name you want to store using the keypad and press 4 Enter the phone number you want to store and press 5 Scroll using or to choose a ringer melody for this entry and press The disp...

Page 62: ...memory buttons cordless handset Delete a quick dial entry 1 Choose the quick dial entry to delete by pressing either or 2 Press Scroll to Delete Entry and press 3 Display will show Delete Entry Press...

Page 63: ...umber of new calls received will be shown in the display with the flashing icon If the number doesn t appear this is because either the caller s identification Caller ID has been withheld by the calle...

Page 64: ...for this stored number and press 5 Edit the number for this name if needed and press 6 Scroll using or to choose the ringer melody for this name and number and press Store numbers from your calls lis...

Page 65: ...using or to find the listed call you want to delete and press 3 Scroll until you highlight Delete 4 Press to confirm or to cancel Delete all calls list entries 1 Press to open your calls list at the m...

Page 66: ...buttons i e when entering S the phone will announce 7 P Q R and then S The UP and down buttons can also be used to search the phone book in order when selected entery is reached after 2 seconds delay...

Page 67: ...full and simple in simple mode only the top levels of the menu will be announced in full mode all levels actions and results will be announced To Select the Voice Menu mode 1 Open the menu by pressing...

Page 68: ...ed the indicator light on the corded phone will flash The display also shows the number of messages you have Taking a call from the answering machine If the answering machine has accepted a call yet a...

Page 69: ...Answer Only press and hold for a couple of seconds 3 To switch off the answering machine press briefly Record your outgoing message You can change the default answering message to your own Your outgo...

Page 70: ...er 2 rings you have new messages if it answers after 5 rings you have no new messages Therefore you can hang up after 3 rings knowing you have no new messages and you won t be charged for the call 1 P...

Page 71: ...ess Delete a single message or memo 1 Play the message or memo you want to delete by pressing 2 Press and hold for a couple of seconds during playback of the message or memo to delete it Delete all ol...

Page 72: ...suggest you change this for security reasons Change PIN 1 Press to open the menu scroll using or until you highlight Ans Machine and press 2 Scroll using or until you highlight Remote PIN and press 3...

Page 73: ...ble to use the procedures below to switch the machine on 1 Dial your own phone number from the remote phone and wait until the answering machine picks up the call 2 Press two times then enter your 3 d...

Page 74: ...or pause your messages press 2 Fast Forward through your messages press 3 Hear outgoing message OGM press 4 Record outgoing message OGM press 5 To end your message press 6 Stop messages press 6 Delet...

Page 75: ...Press and hold for approx 15 seconds until the display shows Press Hold Base Page Key At the corded phone 2 Press and hold for at least 10 seconds until the display shows Register Deregister a handse...

Page 76: ...e handset you are using to do the remove procedure 1 Open your menu by pressing then scroll using or until Handset is displayed and press 2 Scroll using or until Registration is displayed and press Th...

Page 77: ...dial a number for an outside line and it takes a while to connect you can insert a pause so you don t have to wait to hear the dialling tone To insert a dialling pause simply enter the number you usua...

Page 78: ...he base corded phone 2 The base corded phone may not be in an ideal location consider moving it I keep getting a double beep from the handset at random intervals 1 Check the batteries are full charged...

Page 79: ...n See pages 17 43 and 55 I ve got a buzzing noise on my radio TV or computer We suggest you use your cordless handset at least one metre away from electrical equipment and mobile phones There is inter...

Page 80: ...sage s Press the button to listen to them and the flashing will stop 1 I have been told by a caller that they had left a message but there are no messages on my answering machine 2 I have been told by...

Page 81: ...ns Standby Up to 100hrs Maximum Talk Time Up to 10hrs Rechargeable batteries AAA 1 2V 750mAh NiMH Dialling mode Tone DTMF Recall time Flash Short 100 ms Long 600 ms Optimum ambient temperature 0 C to...

Page 82: ...se see page 71 Cordless handset default settings Handset name ORICOM Ringing melody external internal 7 9 Ringing volume 5 Keypad beep On Auto talk Off Contrast level 3 Backlight time 10 s Boost Off R...

Page 83: ...one Answer mode Answer and record PIN code for remote access 000 Answer delay 9 Time format 12 hours Ringing melody external internal 8 9 Ringing volume 4 Keypad beep On Contrast 4 Boost Off Recall ti...

Page 84: ...about using the product after reviewing the resources above or would like to purchase replacement parts or accessories please call our Customer Support Team Our dedicated local support team are more...

Page 85: ...advises that your product does not qualify for return this warranty does not apply to your product Products that are authorised to be returned to Oricom in Australia must include all of the following...

Page 86: ...of any user generated data such as stored telephone numbers text messages and contact information Please ensure that you have made a copy of any data saved on your goods before sending for repair Plea...

Page 87: ...om the date of purchase of the product evidenced by your dated sales receipt You are required to provide proof of purchase as a condition of receiving warranty services You are entitled to a replaceme...

Page 88: ...and excludes any liability for damages or any other remedy arising under any other legislation or the common law if the damage occurs as a result of 1 failure by you to adhere to the warnings and foll...

Page 89: ...r modified For warranties that cannot be excluded restricted or modified Oricom limits the remedies available to those specified in the relevant legislation Oricom products come with guarantees that c...

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