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Troubleshooting guide
Troubleshooting guide
I can’t make phone calls
1. Make sure the phone cable is connected properly. If it is, there may be a fault. Please make sure
you’re using the phone cable that came with your phone.
2. Check power’s plugged in, switched on and working.
3. Make sure you aren’t too far from the base/corded phone.
4. Test the phone line and socket by using another phone.
I keep losing my connection
1. Make sure you are not too far from the base/corded phone.
2. The base/corded phone may not be in an ideal location – consider moving it.
I keep getting a double beep from the handset at random intervals.
1. Check the batteries are full charged.
2.
It may be caused by interference. Make sure that both Handset and base are not adjacent to
other electronic equipment.
Try moving the base station to another location.
My handset keeps switching off
1. It may need recharging. So it can charge fully, place your handset on its charger base for at least
16 hours (make sure the power socket is switched on!).
2. Replace the rechargeable batteries. Any replacement batteries should be the same type as those
provided.
