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Troubleshooting guide
The phone system isn’t responding
You may need to reset to default settings. Please see page 54.
Caller’s identification (Caller ID) isn’t working
1. Check you have this service on your phone line. Please call your network provider.
2. The caller may have withheld their phone number.
My handset or base doesn’t ring
Check that the ringer is on. See pages 17,43 and 55.
I’ve got a buzzing noise on my radio, TV or computer
We suggest you use your cordless handset at least one metre away from electrical equipment and
mobile phones.
There is interference in the earpiece and/or internet connection is very slow when using the
phone
You must plug the phone into the wall socket via an ADSL filter if you have broadband internet on
your phone line.
My answering machine won’t record messages or memos
1. Check that your answering machine is connected and switched on.
2. Answering memory may be full. See page 71.
