Chapter 5 Troubleshooting
5-1 Troubleshooting List
3D TOF Sensor Module B5L User's Manual (No. E596)
Problem
Internal
operation
check
LED
Communi
cation
response
code
Error
description
Possible causes
Action
this product is started up.
sudo modprobe usbserial
vendor=0x0590
product=0x00CA
*1: If the operation check LED has been enabled.
Error during distance measurement
Problem
Internal
operation
check
LED
Communi
cation
response
code
Error
description
Possible causes
Action
Command
issued by the
host cannot be
executed.
-
FCHex Command not
executable
An execution of a
command was
attempted that
cannot be
executed during
distance
measurement
.
An execution of a command
is attempted that cannot be
executed during distance
measurement
.
An execution of a
command (Get
result command)
that can be
executed only
during distance
measurement
was attempted
while distance
measurement is
being stopped
.
If this error is outputted for
the Get result command,
execute the Get result
command after executing the
Start distance measurement
command.
Flashing
*1
F9Hex
Device error
(power supply)
The 24VDC
supply voltage to
this product may
be too low
.
- Check the supply voltage
.
- Turn the unit power off and
back on or restart the unit.
Before turning the power
back on, please wait for 5
seconds or longer after
powering off
.
- Restart the host.
The distance
values of X, Y,
and Z are
31000 for all.
Not lit
00Hex
Saturation
The receiving light
level exceeds the
allowable value of
this product and
distance
measurement is
unavailable
.
Use the Set exposure time
(88Hex) to adjust the
exposure time shorter
.
The distance
values of X, Y,
and Z are
32000 for all.
Not lit
00Hex
Overflow
The receiving
light level is too
high and the
distance has not
been measured
accurately.
Use the Set exposure time
(88Hex) to adjust the
exposure time shorter
.
The distance
values of X, Y,
and Z are
30000 for all.
Not lit
00Hex
Low amplitude
(less than
MIN_AMP)
The amplitude
value is less than
the specified
MIN_AMP.
Use the Set exposure time
(88Hex) to adjust the
exposure time longer
.
*1: If the operation check LED has been enabled.
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