OKIDATA OF2200, Service Manual

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3. The display tells you to replace paper even though there is paper in the cassette.
- Remove the paper cassette and make sure that the paper is firmly stacked
in the cassette. Push the paper under the tabs on the sides of the paper cassette.
4. Your original document jams.
- Make sure the document is not wider than the width of the document feeder.
- Check the document for wrinkles, tears, or other damage.
- Make sure there are no staples or paper clips attached to the paper,
and that the paper is clean and dry.
- Check for contaminants on the contact image sensor.
- Make sure the feed rollers and separator pad are clean and free of contaminants.
- If the problem persists, copy the document on a photocopier and fax the copy.
5. Your unit will not dial.
- Make sure the telephone line is connected to the line jack at the rear of the unit.
- Lift the handset and check for a dial tone. If you do not hear one,
there may be a problem with your telephone line.
- If you hear a dial tone, you may be using the wrong dial method
(pulse or tone) for your area.
- Make sure the telephone jack is an RJ-11C.
6. The display shows a communication error.
- You may be trying to communicate with a non-group 3 facsimile machine.
- The remote machine may not be able to perform the function that you
want (such as polling or confidential reception).
- The remote machine may be out of paper or experiencing a paper jam.
- Bad telephone lines can cause communication errors. Try sending the fax again.
- The receiving facsimile machine may have a service problem. Send a
fax to a different location to test your unit.
7. You sent a fax, but it was received completely blank.
- Make sure that you have loaded your document face-down.
8. You keep getting reports that you do not want.
- Check the User Function settings and disable all unwanted reports.