1 TROUBLESHOOTING FOR THE HARDWARE
16 Clearing a Paper Jam
If paper jams occur frequently
The following are the common causes of paper jams. If the problem persists, check for the following situations.
An unsuitable original is placed on the Reversing Automatic Document Feeder.
Paper unsuitable for the equipment is used.
Paper sizes are not consistent between the size in a drawer or the bypass tray and the size registered in the
equipment.
All the jammed paper has not been removed.
There is too little or too much of a gap between the paper and the side guide in the drawer.
The amount of paper placed in a drawer exceeds the limit indicated on its side guide.
Stiff and thick paper is used for duplex copying or printing. (This may occur only when A4, LT or smaller paper is set in
a portrait direction. In this case, set the paper in a landscape direction or reverse the front and back sides of the paper.)
Paper jam in the Reversing Automatic Document Feeder (optional) (lower)
1
Open the Reversing Automatic Document Feeder.
2
Lower the green lever, open the reverse cover and
remove the original.
3
Close the Reversing Automatic Document Feeder.
2
1
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