43856301TH Rev.3
139 /
Oki Data CONFIDENTIAL
7. Troubleshooting and repair procedure
Display on operator panel
ON
LINE
lamp
Inspection
lamp
Contents
Code nnn
Replace the toner.
%ERRCODE%: The
%COLOR% toner is
for printer of another
manufacturer.
Off
Blink
Indicates the toner cartridge is not for
use in the printer.
The printer recovers from the error
after replacement of the toner
cartridge with a toner cartridge for
the printer.
Error 614: Y
Error 615: M
Error 616: C
Error 617: K
Error
614
615
616
617
Replace the toner.
%ERRCODE%: The
%COLOR% toner is
for printer of another
manufacturer.
Off
Blink
Indicates the toner cartridge is not for
use in the printer.
The printer recovers from the error
after replacement of the toner
cartridge with a toner cartridge for
the printer.
Error 620: Y
Error 621: M
Error 622: C
Error 623: K
Error
620
621
622
623
Use of the genuine toner
is recommended.
%ERRCODE%: The
%COLOR% toner is not
the OKI Data genuine
toner.
Off
Blink
Indicates the toner cartridge is not for
use in the printer.
The printer recovers from the error
after replacement of the toner
cartridge with a toner cartridge for
the printer.
Error 550: Y
Error 551: M
Error 552: C
Error 553: K
Error
550
551
552
553
Set the toner.
%ERRCODE%: The
%COLOR% toner is not
installed.
Off
Blink
Indicates that toner cartridge is not
installed.
Error 610: Y
Error 611: M
Error 612: C
Error 613: K
Error
610
611
612
613
Display on operator panel
ON
LINE
lamp
Inspection
lamp
Contents
Code nnn
Check toner cartridge
%ERRCODE%:
%COLOR% toner sensor
error.
Off
Blink
Indicates that the toner sensor has
detected the error.
Error 540: Yellow
Error 541: Magenta
Error 542: Cyan
Error 543: Black
Error
540
541
542
543
Open the front cover.
%ERRCODE%: Paper size
error
Off
Blink
Informs that a paper of illegal size is
fed from the tray.
Check paper in the tray, or check
if multiple sheets of paper are
transported simultaneously by
mistake or not.
The recovery print is executed when
the cover is Opened/Closed
Error
400
Open the top cover.
%ERRCODE%: Multiple
sheets of paper are
transported simultaneously
by mistake.
Off
Blink
Informs that a paper having illegally
long size is fed from the tray.
Check if multiple sheets of paper
are transported simultaneously by
mistake or not.
The recovery print is executed when
the cover is Opened/Closed.
Error
401
Check the MP tray.
%ERRCODE%: Paper jam
Off
Blink
Indicates that jam has occurred
during feeding paper from the MP
tray.
Error 390: MP Tray
Error
390
Open the front cover.
%ERRCODE%: Paper jam
Off
Blink
Indicates that jam has occurred
during feeding paper from the this
tray.
Error 391: Tray 1
Error 392: Tray 2
Error 393: Tray 3
Error
391
392
393
Open the front cover.
%ERRCODE%: Paper jam
Off
Blink
Indicates that jam has occurred in
the paper path.
Error 380: Feed
Error
380
Open the door cover.
%ERRCODE%: Paper jam
Off
Blink
Indicates that jam has occurred in
the paper path.
Error 381: Transport
Error 382: Exit
Error 383: Duplex Entry
Error 385: Around Fuser Unit
Error 389: Printing Page Lost
Error
381
382
383
385
389