Troubleshooting • 120
Troubleshooting
LCD messages
Message
Meaning
What to Do
* TONER SENSOR ERROR
Flashes across the
second line of the
display: the indicated
color toner (*) is
missing from the
printer.
Open the top cover and
make sure the
indicated toner is there
and properly seated in
the printer: C = Cyan, Y
= Yellow, M = Magenta,
K = Black.
ADD MORE MEMORY
420: MEMORY OVERFLOW
The document size
is too large for the
printer’s memory.
Reduce the size of the
document. If this
happens frequently,
install additional
memory (see “RAM
Memory” on page 137).
CANCELING JOB
(USER DENIED)
Job Accounting is
being used and the
client sending the
print job is not
authorized to print.
The client must go to
the system
administrator and get
print privileges
assigned to them.
CANCELLING JOB
(BUFFER FULL)
Job Accounting is
being used and the
printer’s buffer is full.
Check with your
system administrator.
CANCELLING JOB
(JAM)
The setting for Jam
Recovery in the
menu has been
changed to off and a
paper jam has
occurred. Any
unprinted data is
being deleted.
Clear the jam and
resend the missing
pages of the print job.
Summary of Contents for C5400 Series
Page 1: ......
Page 77: ...Replacing Consumables 75 6 Remove the adhesive tape from the underside of the cartridge...
Page 95: ...Replacing Consumables 93 11 Close and latch the top cover...
Page 100: ...Replacing Consumables 98 8 Close and latch the top cover...
Page 104: ...Clearing Paper Jams 102 5 Close the rear exit 6 Close the top cover...
Page 112: ...Clearing Paper Jams 110 3 Close the front cover...
Page 114: ...Clearing Paper Jams 112 2 Remove any jammed sheets...
Page 121: ...Clearing Paper Jams 119 2 Remove any jammed sheets 3 Close the front cover...