OBi1000 User Guide
Copyright Obihai Technology
22
For OBi1022, there is only one programmable key, located right underneath the five line keys on the right. By
default, the key is programmed to be the “Next Tab” key, and will also light up red when there is voice mail
.
Side Car Keys (SCKs)
The
Side Car Keys (SCKs)
behave just as programmable keys, with 16 keys available per side car. Up to two side cars
can be connected to the OBi, for a maximum of 32 SCKs. Side car keys allow for quick call direction to individuals
and groups, providing instant visual feedback of status as indicated via the LED color of the SCK. In a busy call
handling environment, SCKs can be used to map out all possible call functions to place them in easy reach of, and to
personalize the experience for the user.
List of Feature Keys and their functions
Note that the icons displayed under each feature key item are only applicable when the feature key is mapped as a
VLK.
Table 3: List of Feature Keys and their functions
Feature Key
Description
Call Appearance
Idle
Connected
Connected HD
This key is known as a
Call Key
and allows the user to
make or receive a single call. There must be an
available and idle
call key in order to make or receive a new call. The phone administrator should allocate
as many call keys on the phone as the maximum number of concurrent calls it is expected to handle. For
example, the minimum amount of call keys required to place a 3-way conference call on a single voice
service, consisting of the user and 2 remote parties, would be 2 call keys allocated to that voice service
–
one for each remote party.
The VLKW shows the idle phone icon when no active call is assigned to the key. Otherwise the icon
changes to reflect the current call state (Call States and Call State Icons are described in the section
“
Making and Receiving Calls
”)
and VLKW shows more information about the call, such as the call peer’s
name and number, if available. The VLKW may also change its background color to further reflect the
current state.
A Call Key may be bound to a voice service and is called a bound call key in that case (otherwise it is
known as an unbound call key). A bound call key is used to make/received on the bound voice service
only; this is one of the ways for a user to select a specific line to make a call.
A call key may be bound to a service that is a Shared Line. In that case when no call is on that key, the
VLKW information reflects the state of the respective Shared Call Appearance (SCA). See the section
Shared Line and Shared Call Appearances
for more details on this topic.
Line Monitor
Monitor a Line (voice service installed on the phone). The line events that are monitored include:
-
Ringing
: at least one incoming call
-
Holding
: at least one call holding
-
In Use
: at least one active call
-
Idle
: no calls
The VLKW shows the monitored service name and account user name (usually same as the account DID
number or extension).
This function must be bound to the specific voice service that it monitors.
BLF
(Busy Lamp
Field)
Monitor the call state of another extension. A BLF key must be bound to a service. The call events that are
monitored include:
-
Ringing
: at least one incoming call
-
Holding
: at least one call holding
