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OBi1000 User Guide

Table of Contents

Introduction .......................................................................................................................... 5

OBi Hardware ............................................................................................................................................................................... 5

Accessories Available Separately from Obihai ........................................................................................................... 9

Other Accessories ..................................................................................................................................................................... 9

Connecting the OBi .................................................................................................................................................................... 9

Connecting the Phone to the Network......................................................................................................................... 10

Connecting to the LAN over Wired Ethernet ............................................................................................................ 10

Connecting to the WLAN over WiFi .............................................................................................................................. 10

Electronic Hook Switch (EHS) ......................................................................................................................................... 11

Overview of Phone Features ............................................................................................................................................. 11

Core Features .......................................................................................................................................................................... 11

Premium Features ................................................................................................................................................................ 12

Phone Management Features.......................................................................................................................................... 12

Using the OBi ...................................................................................................................... 13

The Home Screen..................................................................................................................................................................... 14

More on Soft Keys ................................................................................................................................................................... 15

“More”

......................................................................................................................................................................................... 15

Soft Key Pages ......................................................................................................................................................................... 16

Feature Keys .............................................................................................................................................................................. 16

Line Keys and Virtual Line Keys ..................................................................................................................................... 17

Call Keys .................................................................................................................................................................................... 20

Programmable Keys (PKs) ................................................................................................................................................ 21

Side Car Keys (SCKs) ............................................................................................................................................................ 22

List of Feature Keys and their functions ..................................................................................................................... 22

The Status Bar ........................................................................................................................................................................... 25

Making and Receiving Calls ................................................................................................. 26

Current Calls App .................................................................................................................................................................... 26
Call States .................................................................................................................................................................................... 27

Making Basic Calls................................................................................................................................................................... 27

With the Handset................................................................................................................................................................... 27

With the Speakerphone ...................................................................................................................................................... 28

With the Headset ................................................................................................................................................................... 28

On-hook Dialing (Predial) ................................................................................................................................................. 29

Using a Speed Dial Feature Key ...................................................................................................................................... 29

Additional Ways to Make Calls ....................................................................................................................................... 30

Line Selection When Making Calls ................................................................................................................................ 30

Resuming Calls.......................................................................................................................................................................... 33
Bringing a Call to the Foreground .................................................................................................................................. 33

Advanced Call Scenarios ..................................................................................................... 34

Managing Multiple Calls with the Calls App .............................................................................................................. 34
Transferring Calls.................................................................................................................................................................... 34

Call Forwarding ........................................................................................................................................................................ 36

Per-phone Call Forward All .............................................................................................................................................. 36

Other Forms of Per-Phone Call Forward .................................................................................................................... 36

Per-Service Call Forward ................................................................................................................................................... 37

Summary of Contents for OBi1000 Series

Page 1: ...OBi1000 User Guide Copyright Obihai Technology 1 OBi1000 Series IP Phones OBi1032 OBi1062 OBi1022 User Guide Version 1 1 1 Rev 2017 01 26 Copyright by Obihai Technology All Rights Reserved ...

Page 2: ...Virtual Line Keys 17 Call Keys 20 Programmable Keys PKs 21 Side Car Keys SCKs 22 List of Feature Keys and their functions 22 The Status Bar 25 3 Making and Receiving Calls 26 Current Calls App 26 Call States 27 Making Basic Calls 27 With the Handset 27 With the Speakerphone 28 With the Headset 28 On hook Dialing Predial 29 Using a Speed Dial Feature Key 29 Additional Ways to Make Calls 30 Line Sel...

Page 3: ...7 Disposition Code 47 Customer Originated Call Trace 48 Escalation 48 Call Center Information 48 Guest Login Logout for Hot Desk environments Hoteling 48 Emergency Calls 48 Call Diversion History 48 User Settings Synchronization with the Service Provider 48 6 OBi Phone Apps 50 Settings App 50 Network Settings 51 WiFi Setup 52 Bluetooth Setup 54 Storage 56 Ringtones 58 Voice Services 59 Virtual Lin...

Page 4: ...he Value of a Setting 80 Text String 80 Boolean 80 Choose Among Multiple Choices 81 Choose Value from a Range 81 7 Overview of Administrative Features 82 Finding Out the Phone s IP Address 82 Phone Native Web Portal NWP 82 The OBiTALK com Cloud User Portal 82 Joining OBiTALK com 82 Adding an OBi Device to your OBiTALK User Account 83 Factory Reset 83 Firmware Update 83 Using IVR 83 From the Phone ...

Page 5: ... each OBi while figures 1 through 4 show the front and back of each OBi as well as the phone with an attached OBi1000e Side Car Specification Summary OBi1062 OBi1032 OBi1022 LCD 4 3 Color TFT 4 3 Color TFT 3 2 Color TFT LCD Resolution 480x272 pixels 480x272 pixels 320x240 pixels Dial Pad Standard 12 Key 1 9 0 Standard 12 Key 1 9 0 Standard 12 Key 1 9 0 Inline Power Yes Yes Yes Line Keys Virtual Li...

Page 6: ...OBi1000 User Guide Copyright Obihai Technology 6 Figure 1 Front of the OBi1032 IP Phone Figure 2 Front of the OBi1062 IP Phone ...

Page 7: ...OBi1000 User Guide Copyright Obihai Technology 7 Figure 3 Front of the OBi1022 IP Phone Figure 4 Rear of the OBi1032 and OBi1062 IP Phones ...

Page 8: ...yright Obihai Technology 8 Figure 5 Rear of the OBi1022 phone Figure 6 OBi1062 with an attached OBi1000e Sidecar Optional Handset Port Ethernet Switch Port Supports POE Ethernet Passthrough Port Power Socket 12v DC USB Port ...

Page 9: ...1032 and OBi1062 only For use with wireless headsets that support the DHSG electronic hook switch EHS standard allowing calls to be answered by pressing a button on the headset itself See F _ Ref 448 768 016 h ME RGE FOR MAT Ele ctronic Hook Switch EHS OBiWM1 wall mount bracket OBi1032 and OBi1062 only For securing the phone to a wall or other vertical surfaces Other Accessories The OBi also suppo...

Page 10: ...e switch without needing to connect to an OBiPS 12V DC power adapter sold separately Connecting to the WLAN over WiFi The OBi can also connect to a phone service over a WiFi network The OBi1062 has built in WiFi while the OBi1032 and OBi1022 require the OBiWiFi USB Wireless dongle in order to connect to a wireless network The phone must join the wireless network by connecting to a WiFi Access Poin...

Page 11: ...OBiEHS kit and connects to the headset manufacturer supplied EHS cable e g APS 11 cable for Plantronics Savi With EHS properly setup and enabled pressing the button on the wireless headset will in turns toggle the headset button of the OBi Phone itself turning the green LED on or off The following table lists the wireless headsets that have been tested and are known to work properly with the OBi P...

Page 12: ...es Buddy List with Presence For BroadSoft and Google Directory Services in the Cloud Intercom calls with or without PTT Phone Management Features Built in Native Web GUI aka Phone Native Web Portal NWP Note To access the phone s local Web GUI find your phone s IP address by selecting Settings on the home screen and entering the IP address listed under Network into a web browser The default usernam...

Page 13: ... the keys that relate to each part of the OBi Home Screen Figure 7 The Line Keys outlined in green activate the line key functions displayed on the screen to the left of the button The soft keys outlined in yellow activate the corresponding soft key functions displayed along the bottom of the screen The navigation keys displayed in red are used to navigate between and select Apps When an app is la...

Page 14: ...ka OK Key in the middle of the navigation key area to launch the app The following operations apply to all Apps Pressing the Home key closes all screens and returns to the Home Screen Pressing the Back key closes the current GUI screen shown on top If this is the first screen of an app that app will exit Figure 8 The home screen as shown on device startup Top OBi1062 and OBi1032 Bottom OBi1022 Not...

Page 15: ... have not been reviewed by the user The soft key is a short cut to launch the Missed Calls History to let the user view incoming calls that have not been answered More on Soft Keys There are four physical soft keys If the situation demands more than four two solutions are provided and the method to use is controlled by the Ph one Native Web Portal NWP only PopUpMoreSoftKeyOptions parameter under U...

Page 16: ...y active page Figure 11 Soft key page 1 In this example there are two pages and page one is active If you now press the fourth soft key the next soft key page will be shown Figure 12 Soft key page 2 In this example the second page contains Transfer and Blind Transfer Feature Keys Feature keys are programmable keys that can be configured to perform one of a range of predefined functions Feature key...

Page 17: ...he system administrator or service provider Further configuration details can be found within the OBi1000 series phone admin guide available from www obihai com docs downloads Line Keys and Virtual Line Keys There are six 6 physical Line Keys LKs on the OBi1062 three 3 on the OBi1032 and five 5 on the OBi1022 For OBi1062 and OBi1032 there are four 4 groups of Virtual Line Keys VLKs presented on th...

Page 18: ...he next tab feature key a VLK may be used within each tab to carry the function or it can be assigned to a programmable key Figure 8 shows the two approaches side by side As a feature key a VLK is different from the other keys in that it also has an associated window area on the screen along the right edge next to the physical Line Key This is called a Virtual Line Key Window VLKW VLKs are arrange...

Page 19: ...e Copyright Obihai Technology 19 Figure 14 Tab 3 active with a call in progress on VLK 13 which is the first line key of tab 3 on the OBi1062 Note the active VLKW is highlighted and the icon shows a call is in progress ...

Page 20: ... no available call key to assign the call to the calling party will receive a busy signal A bound call key is tied to a specific voice service account such as SP1 A call key may also be unbound and available for any voice service to use A bound call key is used to handle calls only on the service account it is tied to while an unbound call key can handle calls on any voice service account that is ...

Page 21: ...reen Placement of the next tab function on PK1 may be preferable particularly on the OBi1032 if all VLKs are in use With this approach to PK functionality we see the primary voice services listed on PK2 PK5 with PK5 mapped to a cellular mobile GSM phone via Bluetooth The middle image of Figure 17 shows a Key Phone approach to the mapping of the programmable keys where all voice services have been ...

Page 22: ... and 2 remote parties would be 2 call keys allocated to that voice service one for each remote party The VLKW shows the idle phone icon when no active call is assigned to the key Otherwise the icon changes to reflect the current call state Call States and Call State Icons are described in the section Making and Receiving Calls and VLKW shows more information about the call such as the call peer s ...

Page 23: ...en blocked Block Outgoing Caller ID Off On Turn on off the Block Caller ID feature If the function is bound to a specific service it is applied to outgoing calls on that service only Otherwise it is applied system wide to all outgoing calls regardless which service is used for the calls If this feature is turned on the phone will attempt to hide the user s caller ID on outbound calls so the called...

Page 24: ...ailable or Wrapping Up the agent presses the key once again to become Available Note that agent cannot change state to Signed Off or Wrapping Up directly by pressing the feature key To change to these states agent must use the corresponding feature key menu item from the GUI invoked by pressing and holding down the feature key or some other means provided by the Soft Switch such as a web portal Th...

Page 25: ...ith a mobile phone The indicator is grey if there is no connection and will blink if a connection attempt is on going Bluetooth is enabled and is configured to pair and connect with a Bluetooth headset The indicator is grey if there is no connection and will blink if a connection attempt is on going Indicates the currently active audio devices handset speaker phone head set or Bluetooth headset Th...

Page 26: ...as failed You can dismiss or hide the calls app at any time and your calls will continue If there are calls in the ended state they will be removed when exiting the calls app You can also launch the calls app from the home screen Calls in the following states are shown on the calls screen the landing screen of the calls app Trying Peer Ringing Ringing Connected Holding Ended The calls are arranged...

Page 27: ... There are many operations that may be applied to a call for example holding resuming or ending a call are commonly used operations The options to manipulate a call are typically presented to the user as soft key options while the most frequently used call operations can also be mapped to a feature key such as the Hold and Transfer functions Soft key options are call state sensitive only the optio...

Page 28: ...een when it is turned on When the phone returns to idle mode the speakerphone will be turned off automatically With the Headset Activating the headset by pressing the headset key when the phone is idle has similar effect as off hooking the phone and also selects the headset for the call The headset key lights up green when it is turned on When the phone returns to idle mode the headset will be tur...

Page 29: ...entered number and proceeds with the call if the number is valid or plays the fast busy tone with a call failure indication on the screen otherwise The pre dialed number may include one or more star code options such as 67 to block the outgoing caller ID for this call For example if the user enters 6714089991234 the phone will interpret each recognized code as it parses the given number and apply ...

Page 30: ...a specific voice service by pressing the corresponding feature key for the voice service you wish to use after highlighting the party to be called Off hooking the phone when the screen is showing a call history listing on the top and the currently highlighted entry has a valid phone number Line Selection When Making Calls To draw an analogy to conventional telephony an ITSP service account or an I...

Page 31: ...ing dial tone or on hook dialing when initiating the call Usually the corresponding VLKW of a bound call key will also show the name or ID of the bound line to help the user identify the line Pressing the Lines soft key from the home screen to bring up the Line Selection window and select the line to dial out with Figure 23 Line Selection Window invoked by the Lines soft key Prepend a line selecti...

Page 32: ...he line to use for the call Receiving Calls When a new incoming call arrives over one of the voice service accounts lines the phone finds an available call key to assign the call to If one is found the call is admitted and the phone either rings or plays the call waiting indication tone if the called party is already on a call The call key that the incoming call has been assigned to blinks quickly...

Page 33: ...es only the highlighted call on the screen Pressing the call key that hosts the call to resume this resumes the call only if it is in the Holding State as indicated by the key s LED blinking pattern slowly in red Note that unlike Hold there is no Resume function that can be assigned to a feature key Instead a conference function is available for resuming calls to join a conversation which is discu...

Page 34: ...hted is in the peer ringing state while the other two calls are in the holding state Figure 24 Snapshot of a Calls App screen with three calls the last is partially off screen Note that the way multiple calls are presented on screen depends on the Pack Calls On Display setting Transferring Calls Transferring a call with remote party A on the phone involves a Calling another party remote party B kn...

Page 35: ...ring the target number the transfer operation will be aborted if the user dismisses the Dial Dialog before a complete number is entered As soon as a complete transfer target number is entered the transfer operation may not be aborted in the case of a blind transfer In the attended and semi attended cases the phone shows the complete call transfer dialog along with the Transfer Now soft key option ...

Page 36: ...warding settings to the entire phone regardless which service the calls are coming from Per phone Call Forward All The OBi allows users to toggle and configure per phone Call Forward All from the home screen soft key or a feature key and to also specify a destination number If call forwarding has not been configured pressing the Call Forward soft key brings up the call forward configuration window...

Page 37: ...ected state and one in the holding state The following figure shows such a scenario with two calls in progress To start a conference highlight one of the calls in the holding state and press the Add to Conf soft key Figure 28 A two call scenario that may be turned into a 3 way conference call by highlighting the holding call and selecting Add to Conf The OBi1000 phones support two methods to confe...

Page 38: ...call to the target number or answer a new incoming call from another party this will automatically hold the current call to the conference bridge When the called target rings or answers highlight the call to the conference bridge that is currently in the Holding State and select the Add to Conf option At that point the call to the conference bridge is resumed while the new remote party is also add...

Page 39: ...the LED will change blinking slowly in red to indicate that clamp on is enabled 4 To leave the group after joining and clamp on if available press and release the key quickly When audio is received from the group all your current calls will be interrupted and put on hold in the standard way as if a new foreground call is added When joining two page groups and in the event two pages are received at...

Page 40: ...g that particular event Two or more events may be happening at the same time at the monitored extension for example the monitored extension may be connected on a call hence Busy plus have a ringing call and a holding call at the same time The LED pattern can only show one event at a time The OBi treats a BLF key press as pressing a speed dial to call the monitored extension regardless if any event...

Page 41: ...n a certain range if requested by the user The latter case can be referred to as valet parking while the first case self parking The problem with valet parking is that the system still needs to tell the user which parking slot ID is selected in order for the call to be picked up In some systems this is done by showing the parking slot ID on the phone screen Another strategy for choosing a parking ...

Page 42: ...ing phone is trying an outgoing call Steady red Proceeding A sharing phone is making an outgoing call and the called party is ringing Steady red Connected A sharing phone is on a connected call with that SCA Barge In to monitor the conversation only or to fully participate in the conversation Steady red Held A sharing phone is on a call with that SCA and has placed the call on hold Resume and take...

Page 43: ... of an email address such as bbking gmail com Display Name optional The display name of the user such as Benjamin B King Phone Number optional This may be a public number or an internal extension if the XMPP service is an internal service deployed within an enterprise for example Status optional An arbitrary text string usually entered by the user to provide further details of their current state ...

Page 44: ...nce setting is shown as an icon displayed in the title area of the screen Figure 31 Setting my presence from the GUI The user sets their status by pressing the MyStatus soft key the default status is blank Below is an example of the screen shown after pressing MyStatus It shows a history of status messages that the user has entered before with the current user status message shown in the title are...

Page 45: ...y List operations include Add a contact Remove a contact Add a group Remove a group Add contact to a group Remove contact from a group Tag untag a contact as a favorite Accept presence subscriptions i e invites from other users The OBi1000 does not support any of these operations from the phone GUI However the user can perform these operations by running a PC or web client such as Gmail and loggin...

Page 46: ...d after the app has launched by pressing the Refresh or Refresh All soft key There is a Search function where the user can enter a search string of a name pattern such as Obi and submit it to the server The server then returns a list of entries matching the search criteria to display on the phone screen Figure 33 Snapshot of a Network Directory showing the Enterprise sub directory ...

Page 47: ... call While Signed Off the agent presses the key once to sign on and becomes Available While Available the agent presses the key once to become Unavailable the agent must also enter one of the valid unavailable reason codes such as 11 that are defined by the Call Center admin While Unavailable or Wrapping Up the agent presses the key once again to become Available Note that agent cannot change the...

Page 48: ...were their own extension until logged out either manually or via server triggered logout Emergency Calls Your phone admin may designate one or more numbers as emergency numbers When the phone detects that you are calling one of those numbers it applies the emergency call treatment to that call for the duration of the call You cannot hold or end the call only the remote party can end it You can sta...

Page 49: ... the user the phone automatically syncs back the new value with the server and the server then normally sends down the latest setting The phone always takes the feature settings sent by the server and not the values submitted by the user If the settings entered by the user are not acceptable by the server they will not take effect and the phone GUI will not reflect any changes in the settings eith...

Page 50: ... items to display a 2nd level screen will pop up and cover the previous GUI screen If further GUI screens are nested from this level onwards each level of GUI screen will cover the previous In Section 3 we already covered the Curren t Calls App We will cover the rest of the default phone Apps below Settings App The landing screen shows a list of settings categories and a summary of each category w...

Page 51: ...f service can be configured to use different ringtone Virtual Line Keys Shows the configuration and status of the virtual Line Keys Programmable Keys Shows the configuration and status of the programmable Keys Sidecar 1 Shows the configuration and status of the 16 feature keys Shows if the sidecar is connected or not Sidecar 2 Shows the configuration and status of the 16 feature keys Shows if the ...

Page 52: ... Gateway 192 168 15 1 DNS Server 1 8 4 4 4 DNS Server 2 4 2 2 2 DNS Query Order DNS Server 1 DNS Server 2 DNS Query Delay 2 seconds PPPoE Account Name PPPoE Server Name PPPoE User Name PPPoE Password VLAN Enable Disabled VLAN ID 10 VLAN Priority 1 802 1X 802 1X User Name 802 1X Password 802 1X CA Certificate 802 1X Client Certificate NTP Server 1 pool ntp org NTP Server 2 Local Time Zone GMT 08 00...

Page 53: ...atus Connection status with the AP Either Connected or Disconnected Read only Connected WiFi Stats Shows the number of packets received transmitted and lost on this connection Security If connected to an AP this shows the security method currently used to connect to the AP Read only WEP Signal Strength If connected to an AP this shows the signal strength from the connected AP Read only 4 MAC Addre...

Page 54: ...ld any other on your OBi phone Contacts can also be copied via Bluetooth from the mobile phone to the OBi Additionally a call key can be programmed for your mobile device allowing you to dial out via your mobile phone from your OBi phone when it is paired via Bluetooth The superior audio acoustics of the OBi phone means you can have much clearer and richer conversations than via the mobile phone s...

Page 55: ...e Bluetooth pairing mode for connecting to a Bluetooth headset To connect the OBi to a Bluetooth headset 1 Make sure that Pairing Mode shows Pairing with Headset If not navigate to the Pairing Mode entry and press the soft key Notice the Devices soft key in the updated screen Figure 40 Bluetooth setup screen in Pair with Headset mode 2 Press the Devices soft key to bring up a list of headsets that...

Page 56: ...t the phone will pair connect with Bluetooth headsets only This allows the user to use a connected Bluetooth headset for calls If Pairing with Mobile Phone the phone will pair connect with mobile phones only This allows the use of the connected mobile phone as a voice gateway for the phone to make receive calls on the underlying mobile carrier Pairing with Headset Discoverable Only in Pairing with...

Page 57: ... amount of free space remaining in parentheses 33MB 10MB Available The user can select Explore to browse and copy files from the selected storage device Figure 43 Explore files on storage device For example to copy a wallpaper image from a USB key to the phone you would first explore the contents of the USB key and locate the item you wish to copy then press select You can select multiple items on...

Page 58: ...on Images jpg png 480x272 OBi1032 1062 320x240 OBi1022 Background pictures backgnd Images jpg png 48x48 Pictures of people for use in the phone book people Audio wav 16KHz mono Ringtones ringtones Ringtones The Ringtones settings allow users to select different ringtones for different lines Figure 46 Service dependent ringtones There are nine entries in the setup screen one each for SP1 to SP6 OBi...

Page 59: ... and there is a call from that contact the per contact ringtone will play Otherwise If there is a per line ringtone and there is a call from that line the per line ringtone will play Otherwise the system wide default ringtone setup via the 2234 h MERGEFORMA T Preferences Ap p will play Voice Services Voice Services presents the settings available to configure a voice service These settings are pro...

Page 60: ...erver value configured in the profile For example sip myisp com ITSP Profile B See ITSP Profile A ITSP Profile C See ITSP Profile A ITSP Profile D See ITSP Profile A ITSP Profile E See ITSP Profile A ITSP Profile F See ITSP Profile A Below is a sample screen of Voice Services Figure 48 Voice services screen Each ITSP Profile consists of the following list of settings Table 12 Entries under ITSP Pr...

Page 61: ...Sales InboundCallRoute Inbound call route parameter that tells the phone how to handle an incoming call based on the caller s number See the phone admin guide for further explanations ph RegisterEnable Enable Disable SIP Registration with the service provider Not used if Signaling is Google Voice Enabled UserAgentPort The local SIP User Agent listening port Not used if Signaling is Google Voice 50...

Page 62: ...t Disturb feature for incoming calls on this service only Disabled Virtual Line Keys The Line Keys sub menu shows the currently assigned functions to each of the virtual line keys Figure 49 Configure line keys screen When appropriate the associated service number and status are also shown By design only keys assigned as Speed Dial can be modified at the user level via this sub menu Programmable Ke...

Page 63: ...OBi1000 User Guide Copyright Obihai Technology 63 ...

Page 64: ... 52 Speed Dials 99 Available soft key options Call Call the highlighted entry on the screen if the number field is available Edit Dial Bring up the dial window with the highlighted number pre populated allowing it to be modified for dialing Edit Edit the highlighted entry Clear Clear the highlighted entry Clear Data Cache Clear all temporarily downloaded Action URL related data Device Admin Device...

Page 65: ...ration file URL or provisioning script See the phone admin guide and provisioning guide for more explanations https prov myitsp com obi MAC cfg Auto Firmware Update Method Select an automatic Firmware Update method Choices are Disabled System Start Periodically See the phone admin guide and provisioning guide for more explanations Disabled Auto Firmware Update Interval Interval in seconds between ...

Page 66: ... Clear List option is to remove the entire highlighted list Each list is arranged in reverse chronological order newest first Below is a sample of the All Calls call history Each entry shows the Name and Number of the caller the time of the call the duration of the call and an icon that indicates the type of the call missed received or outgoing Figure 55 All calls showing options Available options...

Page 67: ...ld down the key to show a list of the groups that are currently enabled in the filter User can toggle the choices for the highlighted group on this table Here is a sample screen of the Phone Book Filter Figure 57 Contacts app filtering contact entries Import Import entries from a mobile phone connected to the OBi via Bluetooth Remove All Remove all phone book entries The entries are sorted alphabe...

Page 68: ...ble fields Figure 58 Fields tab showing available user selectable fields The available fields are Name First Name Last Name Phone Numbers o Primary o Mobile o Work o Home Service Picture Ringtone Email Company Group Groups Tab Under the Groups tab is a list of groups defined by the user The user may add or remove groups by selecting the soft key options Figure 59 Groups tab showing a list of defin...

Page 69: ...e Figure 60 Details of selected entry Possible actions are Call Call the entry Edit Dial Bring up the dial window with the number pre populated allowing it to be modified for dialing Edit Edit the highlighted field For example you can edit the ringtone by highlighting the field and press Edit This will bring up the Ringtone Browser and allows you to specify a particular ringtone to play when a cal...

Page 70: ...n below Tomáš Background Picture Press Edit to bring up the Picture Gallery to choose a background image Skin dependent Default Ringtone Press Edit to bring up the Ringtone Browser to choose a system wide default ringtone Office A wav Font Press Edit to bring up the Font Selector to choose a screen font Skin dependent Home App Columns Apps on the home screen are arranged into at most 3 columns You...

Page 71: ...le EHS support for Plantronics Jabra and generic DHSG wireless headsets See El ectronic Hook Switch EHS below Disabled Do Not Disturb Enable disable system wide DND Note that there are also per service DND configurable under Voice Services in the Settings app Disabled Do Not Ring If enabled incoming call will not ring the phone The incoming call window will still pop up and the LED will still blin...

Page 72: ...J9 Headset Volume 5 RJ9 Headset Mic Gain 3 3 5mm Headset Volume 5 3 5mm Headset Mic Gain 3 BT Headset Volume 5 BT Headset Mic Gain 3 Equalizer On Acoustic Echo Cancellation Non linear Skin Skin affects the look and feel of the screen user interface With different skins different sets of screen graphics are used The default background pictures and fonts are also different Some skins are better than...

Page 73: ...e 62 Skin Tomáš with Home App Columns set to 2 Figure 63 Skin Colorful Figure 64 Skin Ulrik Pack Calls On Display With Pack Calls On Display enabled the call information window for multiple calls are each shown in its entirety making full use of the screen ...

Page 74: ...hlighted With Pack Calls On Display disabled only the call window with Bill is shown If you press the Up navigation key the call window with George will be highlighted and shown Figure 67 Two calls with Pack Call On Display disabled First call is highlighted Screen Saver With screen saver enabled the phone will go into the screen saving mode when it idles The delay from the point of idleness being...

Page 75: ...erlay graphics containing the running time and date by enabling Screen Saver Show Custom Contents Figure 68 Screen Saver Show Custom Contents By default the custom content consists of the current time and date This can be customized via the Web interface using the ScreenSaverCustomContents parameter under IP Phone Screen Item Customization Two other parameters relating to screen saver that can be ...

Page 76: ...eric input with no assumption about capitalization Abc Alphanumeric input with the assumption that the 1st character of every word should be capitalized 123 Numeric input only 0 9 and IPv4 An IP address such as 192 168 15 123 Input letters are entered using the number keys 0 9 and keys When the input mode is abc or Abc the alphanumeric symbols can be selected from a short horizontal symbol menu sh...

Page 77: ...k or turns on speakerphone headset or presses one of the call keys or line keys to start the call The Dial Dialog itself looks the same in both cases The audio speaker icon on the status bar will indicate whether this is off hook dialing or on hook dialing Figure 71 GUI showing a Dial Dialog during off hook dialing where the speakerphone is being used Notification Warning Dialog This dialog pops u...

Page 78: ... the speakerphone is on then speaker volume would be adjusted If headset is on then headset volume would be adjusted If handset is being used for a call then handset volume would be adjusted If there are no calls or all calls are either in Holding or Ringing state then ringer volume would be adjusted Figure 74 Volume change pop up dialog shown on screen Utility Apps Utility apps are simple apps th...

Page 79: ... computer before loading onto the phone will yield the best display results and ensure your wallpaper is displayed crisply 2 Connect the USB drive to one of the USB ports on the back of the phone 3 On the phone GUI go to Settings and select the Storage item 4 Under Settings Storage highlight the Device option and press or until you see the USB Port where the USB drive is connected the icon should ...

Page 80: ...rive is connected the icon should be green 5 Select Explore soft key 6 Highlight the ringtone file in your USB drive and press Copy 7 Select the ringtones folder of the Internal device as the destination folder to copy the ringtone file to and press Paste 8 Back to Settings Storage and press Eject before unplugging the USB drive from the phone Modifying the Value of a Setting Many of the items sho...

Page 81: ...re A B C D E and F is a setting of this type A soft key and a soft key will be available to let the user navigates forward and backward through the list of choices Choose Value from a Range Very similar to multiple choices where the choice can be defined with a numeric range such as 0 100 GUI should show a slider control widget that reflects the position of the input value within the range ...

Page 82: ...ress is the IP address of the phone For example http 192 168 15 213 The NWP is protected by a username and password by default this is admin for both The NWP site offers a lot of configurable options and status information that are organized into a number of web pages The default page is the SystemStatus page For a comprehensive listing of all configuration parameters please refer to the OBi1000 A...

Page 83: ...r to receive new features feature enhancements and bug fixes The OBi1000 series phones are designed to make firmware update a simple task from the user s perspective It can be as simple as pressing a few buttons or fully automated with no user involvement at all It should be noted that firmware update is an administrative feature that may be blocked from the user by the phone administrator The met...

Page 84: ...e Web Portal To use this method you must first download the firmware file from OBITALK COM and store it on your computer Then visit the phone s NWP from a web browser on the same computer and click on the Firmware Update link on the left side panel of the landing page On the firmware update page enter the path to the firmware file or click Browse to locate the firmware file on the computer ...

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