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FREQUENTLY ASKED QUESTIONS

Q: How can I improve the Video quality?

A: The DigiGuard is capable of capturing and transmitting high quality video signals
with 16 million colours/pixel. However, the video quality is only as good as the
quality of your computer, in particular your VGA controller setting. You need to
have your VGA controller displaying at least 256 colours before DigiGuard software
to work properly. However, for best video quality and performance, you need the
VGA to display 65536 or 16 million colours. Most VGA controller has this
capabilities, it can usually be changed via Controller panel of your computer.
Consult your local computer dealer regarding setting the proper display resolution.

Q: How can I improve the video refresh rate?

A: The DigiGuard is capable of capturing Video at the maximum refresh rate of 30
frames/sec. However, it relies on your computer power to refresh the video onto
your VGA screen, the faster your computer, the closer it will be to 30 f/s refresh
rate. For the same reason, the smaller the video size, the faster the refresh rate.
Also, setting the VGA resolution to larger than 640x480 will also slow down the
refresh rate, or make the video window smaller. For best video quality and refresh
rate, set your display to at least  640x480 resolution @ 16 million colours.

Summary of Contents for DigiGuard PCI

Page 1: ...DigiGuard PCI User Manual Rev 1 0 NuVision Canada NuVision Canada...

Page 2: ...ation of publisher to notify any person of such revision or changes Some countries do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not app...

Page 3: ...Continuous Recording 20 Auto Recording 20 Continuous Alarm Recording 21 Auto Alarm Recording 21 Continuous Motion Detection 22 Notes About Recording Performances 25 DigiGuard CLIENT Installation 26 T...

Page 4: ...software packages the Server and the Client The Server is installed in the computer where you have the DigiGuard PCI and the cameras installed Since the Client portion of the software does NOT requir...

Page 5: ...video memory running at least with 640x480 resolution 16 million colours 4 hard drive with 10 Gigabyte storage or better 5 32 Megabyte Random Access Memory RAM or higher 6 sound support and 28 8 modem...

Page 6: ...3 The illustration below shows how the Alarm input card should be connected to the Alarm Bracket The following is the plan view of the whole assembly...

Page 7: ...ou have to install the Indeo codec Section B before installing the Server or Client programs SECTION B DRIVER BUTTON This button is for installing the Indeo 5 codec drivers Please choose Custom instal...

Page 8: ...Capture Device now you can remove or update by choosing Properties then Driver You should insert the install CD in to your computer for updating the drivers SECTION G REMOVING THE SOFTWARE AND CLEANI...

Page 9: ...below The software starts up with all tool bars disabled The Activate Server button the leftmost button is depressed indicating that the Server software is in its answering mode Please refer to the Tr...

Page 10: ...software Please refer to the section CUSTOMIZING YOUR PASSWORD for the steps to customize and change these default passwords to your desired password for each level PULL DOWN MENU The File Menu Answe...

Page 11: ...l let you set any Video to be recorded at any desired time intervals in seconds Playback will let you view a particular recording Auto Function Scheduling allows you to preset the desired time period...

Page 12: ...t desired password 11 Press OK 12 To test if this is working click on the File menu choose Lock Notice that all the buttons are disabled Click on File and choose Password Try to log in with your new p...

Page 13: ...the software is started up most of the buttons are grayed The software is said to be in its locked state To unlock it you need to enter any of the two passwords The software comes with a safety featu...

Page 14: ...y Open alarm device alarm will be triggered and the alarm will go off when the circuit is closed For a Normally Closed alarm device the situation will be vice versa With your alarm setup noted the ser...

Page 15: ...display all 4 Videos in one window Removing any video input to the DigiGuard will result in closing the corresponding window that was opened This also releases the corresponding button for that windo...

Page 16: ...he white area Use the backspace key on your keyboard to delete CAM 1 You can then type the word CLOCK in it You can repeat this step for the rest of the cameras Here is an example right STEP THREE Cli...

Page 17: ...e on your current destination disk This helps you to decide which disk you would like to assign as your current disk for recording The diagram above shows that the only hard drive available is C drive...

Page 18: ...e this Client software to communicate with and control the Server software The image files that the server or the client software are indexed by the date and time at which they been created It is impo...

Page 19: ...nd interval between frames If you are using Auto Recording functions you can use this same window to setup the intervals between frames You have to select AutoR Setting before adjusting the intervals...

Page 20: ...against the camera that you want to the Alarm PreRecord to be on Then enter the number of frames you would like to record prior to an alarm trigger Then click OK Alarm Time Limit If you need a time li...

Page 21: ...the number as set As mentioned earlier a connection can only be established if the Client software is running on that receiving side The server will keep calling the client indefinitely until the alar...

Page 22: ...ou should hear a click or some other sound clip when the video snapshot is taken Please see section on Sound Effects A still frame file will be created under the Image sub directory and the resolution...

Page 23: ...ol window You can select any video input that you would like to record by putting a check mark in the square box of each camera input You can also change the recording time interval of each camera bet...

Page 24: ...alert for alarm recording Click on the Apply button Please note that during an alarm situation the recording speed is optimized to the capability of the server computer Users are not able to control t...

Page 25: ...Motion Detection Motion Detection can be applied in a designated area or the whole area of an image window When motion is detected within that area an alarm situation would arise This would in turn i...

Page 26: ...by default To define a designated area on a particular image window open the image window where you want motion detection to be active Go to the File menu and select Motion Detection Setup Bring your...

Page 27: ...on alert You can specify one designated area for motion detection per image window If you want Motion Detection to apply on the whole image window you need not go through the process of drawing a rec...

Page 28: ...ording will be switched to the Alarm Recording mode until the Alarm condition is stopped Compression Setting Under the Compression and Edge Enhancement settings in the Control tab of the Control Prope...

Page 29: ...n please refer to the Software Installation section Starting DigiGuard PCI Client 1 Click once on the Start button 2 Click on Programs 3 Choose DigiGuard PCI Client 4 Click on DigiGuard PCI Client Sim...

Page 30: ...27 THE TOOL BAR MENU OF CLIENT Note that when the Video All button is used to view all the four videos in one window the individual windows will be automatically closed...

Page 31: ...u can setup DigiGuard at many locations and using one Client you can access as many Servers as you please On the other hand you can also install the Client software on many computers with Windows 95 o...

Page 32: ...er the Record Control Menu Instructing Server To Record onto Server Computer Changing the image size on the client will also change the corresponding size of the image being recorded The following are...

Page 33: ...have to open up that image window of Camera 1 to display the image This send a request of image data from the Server and hence recording is made possible Recording begins as soon as the image data of...

Page 34: ...ated an alarm or an alarm recording is triggered Make sure the Sound On box is selected otherwise no sound will be generated When no sound effect is desired just de select the Sound On button The alar...

Page 35: ...ayback window is opened with standard buttons as shown below On the Video Playback window click on the Frame Selector Slider Control button to open up the Slider Control window This gives you a more r...

Page 36: ...of image files that are residing on the Client computer 33 PLAYING BACK RECORDED IMAGES USING SERVER SOFTWARE STEP ONE Once the Playback button is selected this window appears for you to choose which...

Page 37: ...on the right shows a file is being selected for transfer from Client to Server for viewing After the Transfer button is clicked If the Start button is clicked the whole set of files will be transferre...

Page 38: ...information of the extracted image files CREATING BMP and TGA FILES During playback if you would like to create a BMP or TGA file of a particular frame click on the right mouse button while your mouse...

Page 39: ...7 A M Place your mouse is on the client area of the window and click on the right mouse button Choose Extract and Start STEP TWO Lets name new file extract_portion vcr This file will be saved in the d...

Page 40: ...ed the extracted file Highlight the extract_portion folder and click Open This extract_portion folder is also the folder that should be backup onto a disk if it is of any importance STEP THREE You wil...

Page 41: ...number of frames advanced during playback is set at 4 frames by default You can enter the desired number of frames here and press OK ALARM LOG and its FILE BROWSER The Alarm Log gives you the convenie...

Page 42: ...og list with ease Note that the exact information of each file is clearly shown on the Alarm Log File Browser Automatic Start up Of Server To make DigiGuard PCI Server software start running upon star...

Page 43: ...n entry of a telephone number set at default for the Server to call the Client You should enter the telephone number of the Client computer as to where the Server should call in case of an alarm situa...

Page 44: ...ontrol Image Default Alt D Exit Ctrl X Hang up Ctrl H Make Call Ctrl M Playback Ctrl P Record Control Ctrl R Video 1 F1 Video 2 F2 Video 3 F3 Video 4 F4 Video All F5 Priority 1 F6 Priority 2 F7 Priori...

Page 45: ...lities it can usually be changed via Controller panel of your computer Consult your local computer dealer regarding setting the proper display resolution Q How can I improve the video refresh rate A T...

Page 46: ...and Time setting of the computer that it is on COMPUTER CRASHES WHILE RUNNING VC PROGRAM ON CLIENT Shut the software down Reboot the computer and restart the software again MISSING VCR FILES Since a v...

Page 47: ...ck on Control Panel 3 In the Control Panel window double click on the icon that is labeled Add Remove Programs 4 In the Add Remove Programs windows select the software say DigiGuard Server PCI Client...

Page 48: ...ct With this on the Server will disconnect the Client if the connection is not active for 2 5 minutes Alarm Time Limit This is the amount of time that recording should carry on after an alarm is trigg...

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