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Remote Gateway 9150 Installation and Administration Guide
Glossary
Standard 4.0
Caller ID
Caller ID is used on the RLC to identify the number of the caller requesting
access to one of its ports. It is also used on the Remote Gateway 9150 unit to
authenticate incoming calls from the RLC.
Calling Line IDentification
An optional service that identifies the telephone number of the caller. This
information can then be used to route the call to the appropriate agent or skillset.
The caller’s telephone number can also be displayed on a telephone set.
card
A thin, rectangular plate on which chips and other electronic components are
placed. Examples of cards include motherboards, expansion boards,
daughterboards, controller boards, network interface cards, and video adapters.
CD-ROM
A type of optical disk capable of storing large amounts of data (up to 1 Gbyte),
although the most common size is 630 Mbytes. A single CD-ROM has the
storage capacity of 700 floppy disks and is particularly well-suited to
information that requires large storage capacity.
CLAN
Refer to
CLID
Refer to
client
The part of a client/server architecture that runs on a personal computer or
workstation and relies on a server to perform some operations. For example, an
e-mail client is an application that enables you to send and receive e-mail.
codec
An acronym for COder-DECoder. A device that codes analog signals into digital
signals for transmission and decodes digital signals into analog signals for
receiving.
Summary of Contents for Remote Office 9150
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