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/ Programming Hunt Groups
Compact ICS 6.1 System Coordinator Guide
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where a call goes if all members are busy
Note: Videophones should not be placed in Hunt Groups. Hunt Groups
allow one B channel connection at a time and videophones use two
B channels.
Features affected by Hunt Groups include:
•
Auto Attendant
•
Call Forward All Calls
•
Call Forward No Answer
•
Call Forward on Busy
•
Group Pickup
•
Transfer via Hold
•
Priority Call
•
Line Redirection
•
Page Zones
•
Voice Call
Note: Fixed external cadencing is provided for all external Hunt Group
calls regardless of whether or not they have been answered and
transferred.
Adding or removing members from a
group
A DN can be associated with a member of a Hunt Group and is called a
member DN.
Members of the group can be any Norstar or BST telephone or ISDN
terminal. A Norstar or BST telephone can be in more than one Hunt Group
but is considered a member in each Hunt Group, increasing the total
number of members in the system.
There can be only one appearance of the Hunt Group on a telephone, no
matter how many lines are assigned to the group.
Hunt Group DNs cannot be members of other Hunt Groups.
Summary of Contents for ICS 6.1
Page 2: ......
Page 14: ...xiv Table of Contents Compact ICS 6 1 System Coordinator Guide P0603544 02...
Page 72: ...72 Answering calls Compact ICS 6 1 System Coordinator Guide P0603544 02...
Page 82: ...82 Making calls Compact ICS 6 1 System Coordinator Guide P0603544 02...
Page 118: ...118 Transferring calls Compact ICS 6 1 System Coordinator Guide P0603544 02...
Page 128: ...128 Forwarding your calls Compact ICS 6 1 System Coordinator Guide P0603544 02...
Page 138: ...138 Communicating in the office Compact ICS 6 1 System Coordinator Guide P0603544 02...
Page 146: ...146 Tracking your incoming calls Compact ICS 6 1 System Coordinator Guide P0603544 02...
Page 164: ...164 Customizing your telephone Compact ICS 6 1 System Coordinator Guide P0603544 02...
Page 170: ...170 User Preferences Compact ICS 6 1 System Coordinator Guide P0603544 02...
Page 184: ...184 Programming Hunt Groups Compact ICS 6 1 System Coordinator Guide P0603544 02...
Page 194: ...194 Using the Hospitality features Compact ICS 6 1 System Coordinator Guide P0603544 02...
Page 210: ...210 Telephone features Compact ICS 6 1 System Coordinator Guide P0603544 02...
Page 218: ...218 ISDN Compact ICS 6 1 System Coordinator Guide P0603544 02...
Page 242: ...242 Using System features Compact ICS 6 1 System Coordinator Guide P0603544 02...
Page 248: ...248 General System features Compact ICS 6 1 System Coordinator Guide P0603544 02...
Page 252: ...252 Troubleshooting Compact ICS 6 1 System Coordinator Guide P0603544 02...