Nortel ICS 6.1, Manual

Page: 120 / 278

120
/ Forwarding your calls
Compact ICS 6.1 System Coordinator Guide P0603544 02
Overriding Call Forward
If you call someone who has their calls forwarded to you, your call rings at
that receiving telephone even though that telephone has been set to forward
calls to you.
Changing the automatic Call Forward settings
Call forwarding occurs automatically when a call is not answered or the
line is busy. These automatic options are changed in programming.
For step-by-step instructions, see ‘‘Change where a call goes when there is
no answer’’ on page 37.
Changing Forward no answer
Forward no answer redirects unanswered calls to another telephone on your
Norstar system.
For step-by-step instructions to change Forward no answer, see ‘‘Change
where a call goes when there is no answer’’ on page 37. Line Redirection
takes precedence over Forward no answer.
Changing the delay before a call is forwarded
You can assign the number of times that the incoming call rings at your
telephone before the call is forwarded. To estimate the delay time in
seconds, multiply the number of rings by six.
For step-by-step instructions, see ‘‘Change the number of times the
telephone rings before it is forwarded’’ on page 38.
Tip -
If the telephone is a member of a Hunt Group, the
Call Forward no answer feature is overridden and the
Hunt Group call continues to ring until the hunt time has
expired. For more information about Hunt Groups, see
‘‘Programming Hunt Groups’’ on page 171.