Nortel HMS400, Maintenance Manual

Page: 6 / 158

April
2006
To install a PEP package from a PEP CD ......................................................................................... 75
To Install a PEP after downloading from the ESPL site .................................................................... 76
To uninstall a PEP............................................................................................................................... 78
Displaying Installed PEPs ................................................................................................................... 78
Installing the Intelligent PEP .............................................................................................. 81
Chapter 7: Troubleshooting HMS 400 Hardware ...............83
Overview ............................................................................................................................... 85
Introduction .......................................................................................................................................... 85
LED locations....................................................................................................................................... 85
Network LED states............................................................................................................................. 86
Hard drive LED states ......................................................................................................................... 86
Power/sleep LED states...................................................................................................................... 86
System status LED.............................................................................................................................. 87
Tape drive LED states......................................................................................................................... 87
CD-ROM drive LED states.................................................................................................................. 88
Interpreting rear panel LEDs .............................................................................................. 89
Introduction .......................................................................................................................................... 89
Blue LED.............................................................................................................................................. 89
Interpreting Beep Codes..................................................................................................... 89
Types of beep codes........................................................................................................................... 89
BIOS recovery beep codes................................................................................................................. 89
Bootblock error beep codes................................................................................................................ 89
Bootblock error 3-beep codes............................................................................................................. 90
SCSI controller diagnostics................................................................................................ 91
BIOS initialization................................................................................................................................. 91
Introduction .......................................................................................................................................... 91
When the HMS 400 server does not boot and there are no audible beeps..................................... 91
When the HMS 400 server does not boot and the system board LED is red.................................. 91
When the HMS 400 server does not boot and makes audible beeps.............................................. 92
System Event Log................................................................................................................ 92
To display the System Event Log....................................................................................................... 92
To view the contents of the system event log file .............................................................................. 94
Chapter 8: Replacing Basic Chassis Components ...........95
Preparing the server for hardware maintenance ............................................................ 97
Denan Regulatory Compliance (For Japan Only) ............................................................................. 98
To disconnect the power and peripheral device cables .................................................................... 98
To remove the chassis feet............................................................................................................... 100
Removing the Side Cover................................................................................................. 100
To remove the side cover ................................................................................................................. 100
Removing and Replacing the Upper Fan Holder Foam ............................................... 101
Installing the fan holder foam............................................................................................................ 102
Replacing the Side Cover ................................................................................................. 103
Replacing System Fans .................................................................................................... 103
Replaceable fan locations................................................................................................................. 104
Replacing Front System Fan ............................................................................................................ 105
Replacing Rear System Fan............................................................................................................. 107
Replacing The Processor Fan.......................................................................................................... 108
Chapter 9: Replacing Media Drives ...................................111
Replacing a hard drive ...................................................................................................... 113
Hard drive description ....................................................................................................................... 113
SCSI drive cabling............................................................................................................................. 113
Hard drive configuration .................................................................................................................... 113
Filler panels and EMI shields............................................................................................................ 114
Nortel Hospitality Messaging Server 400 -6-
Maintenance Guide