Nortel HMS400, Maintenance Manual

Page: 31 / 158

April
2006
Backup and Restore of HMS 400 Software
The Backup module is used to archive system-critical files to a specific directory on the local drive,
a network path, or Quarter Inch Cartridge (Tape Drive). The same module is also used to restore
those files in the event of data corruption or hard disk failure.
Accessing the Backup and Restore function:
1. The Backup module is accessible from the shortcut on the desktop or from the Quick
Launch Tray on the Taskbar. Alternatively, it can also be launched from
C:\HM\Backup\Backup.exe .
Backup Function
There are 2 modes available: Manual (Backup Now) and Scheduled (Auto Backup). The backup
data will be automatically saved as a “.zip” format and will be automatically decompressed when
being restored. There is no need to stop the system when doing backup.
Note : In order to reduce system load, you are recommended to backup the system at off-peak
hours.
2. For backup option, click on the Backup Tab on the main screen.
There are 5 categories of system-critical files available for backup:
1. System
Databases
•
Buffer.mdb – stores data during link-down between HMS400 and PMS
•
Statistic.mdb – stores statistical information of channels’ utilization
•
Vm-Hotel.mdb – Main system database where all admin users’ and guests’
rooms and extensions, including room status and minibar users, room status
codes, minibar items and charges, AWU calls set, system Passwords, all
mailboxes’ information, and messages’ Ids.
2. System Configuration Parameters & System Default Settings
•
All INI files in the system folder
•
All INI files in the PMSI\Data folder
•
All INI files in the Minibar\INI folder
3. Mailboxes and Messages
•
The entire Mailbox folder
Nortel Hospitality Messaging Server 400 -31-
Maintenance Guide