Nortel HMS400, Maintenance Manual

Page: 150 / 158

April
2006
Log File Data Within Example Explanation and usage
AWU call status 05:30:01 ERROR : Line 3 CPI = 16278
05:30:12 ERROR : AutoWakeup : Room 16278
Answer
05:30:12 ERROR : Line 3 Setting status to 1
05:30:24 ERROR : Line 3 Call Completed for
strDial 16278 DialType 3 System used Line 3 to dial
extension 16278 and the guest
answered the call. (Ignore the Error)
This is used to determine the status
of each wakeup call based on room
number as well as to ascertain
which channel was used to make
the call.
Search Keyword: AutoWakeup
AWU set time and
call status 00:24:17 TX-> 1,ATLAS,DBENGINE,9,10420,06:30
<MWL>
00:24:17 TX->
1,ATLAS,PMSI,9,10420,21082004,06:30 <MWL>
00:24:17 TX-> 1,ATLAS,LOGPRN,0,01,08/21/2004
00:24:17 : AWU set for ROOM 10420 at TIME 06:30
<MWL>
06:30:26 TX-> 1,ATLAS,LOGPRN,0,01,08/21/2004
06:30:26: AutoWakeup : Room 16427 No answer
<MWL>
06:30:26 TX->
1,ATLAS,PMSI,8,16427,21082004,06:32,2 <MWL>
06:30:26 TX-> 1,ATLAS,LOGPRN,0,01,08/21/2004
06:30:26 : AWU rescheduled for ROOM 16427 at
TIME 06:32 ATTEMPTS = 1 <MWL>
06:30:26 TX-> 1,ATLAS,LOGPRN,0,01,08/21/2004
06:30:26: AutoWakeup : Room 16427 Reschedule
<MWL> Atlas sent Code 9 (AWU Set) to
DBEngine and PMSI for room
10420 at 06:30.
Room 16427 didn’t answer the
AWU call at 06:30 on the first
attempt. System reschedules it to
06:32.
This is used to check when an
AWU call was set for a particular
room and the status of that call.
Search Keyword: Set/Room
Number
AWU call command 06:30:00 RX-> DBENGINE,2,16176,1
06:30:00 RX-> DBENGINE,2,16381,1
06:30:00 RX-> DBENGINE,2,16427,1
06:30:00 RX-> DBENGINE,2,10420,1
06:30:00 RX-> DBENGINE,2,16355,1 When the appointed time comes,
DBEngine will read the database for
the rooms with AWU call set and
send them to Atlas to execute those
calls.
This is used to check whether
wakeup calls set for a specific time
were made for the related rooms.
Search Keyword: Dbengine,2
AtlasMedusa
Room Status calls
and details 09:30:25 TX-> 1,ATLAS,PMSI,6,16215,1
<MWL>
09:30:25 TX-> 1,ATLAS,DBENGINE,48,
16215,1,1000,Generic <MWL>
09:30:27 TX->
1,ATLAS,LOGPRN,0,03,08/21/2004 09:30:27 :
Room Status [User ID = 1000], [Room =
16215], [Vmail Code = 1], [Winsuite Code = 1]
Vacant Clean <MWL> Atlas sends Code 6 (RS Packet) to
PMSI for room 16215 with Status
Code 1.
Details of the user who did the
posting and the description of the
status code=Vacant Clean.
This is used to check that each
status code posted was sent to the
PMSI module as well as to trace the
user who posted it.
Search Keyword: Room Status
Nortel Hospitality Messaging Server 400 -150-
Maintenance Guide