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Downgrades

•

IP Client Managers

•

Fault-Performance Managers

Downgrade the database.

Downgrade the AudioCodes Gateway.

Downgrade the System Manager.

Downgrade the Network Elements.

--End--

Application Server 5300

Nortel AS 5300 Installation

NN42040-300

01.04

4 November 2008

Summary of Contents for Application Server 5300

Page 1: ...Application Server 5300 Nortel AS 5300 Installation Release 1 0 Document Revision 01 04 www nortel com NN42040 300...

Page 2: ...believed to be accurate and reliable except as otherwise expressly agreed to in writing NORTEL PROVIDES THIS DOCUMENT AS IS WITHOUT WARRANTY OR CONDITION OF ANY KIND EITHER EXPRESS OR IMPLIED The info...

Page 3: ...A II card to factory defaults 32 Resetting the ServeRAID BIOS to factory defaults 33 Configuring the RSA II card 35 Configuring the planar BIOS 36 Configuring the ServeRAID BIOS 38 Platform software i...

Page 4: ...Patch Selector RPS sites 78 Patching the database schemas and System Manager 78 Patching the Network Elements 79 Patching the Audio Codes gateway 82 Maintenance Releases 85 MCP core software load Mai...

Page 5: ...rading the ASU load 109 Upgrading the Multimedia PC Client installer executable 110 Downgrades 111 Downgrade system components 111 Downgrading the AudioCodes gateway 113 Downgrading the Network Elemen...

Page 7: ...tandard 01 04 This document is up issued to add technical content under section Maintenance Releases and in Downgrade system components chapters October 22 2008 Standard 01 03 This document is up issu...

Page 9: ...her MCP products For more information about the topics covered in this document see Nortel AS 5300 Fundamentals NN42040 100 Attention Each AS 5300 software load package includes Release Notes You must...

Page 10: ...wo 2 servers with Session Manager and IP Client Manager two 2 servers with System Manager Database Manager and Provisioning Manager For more information about the appropriate system deployment for you...

Page 11: ...ervers and the approximate time needed to complete each step Installation overview procedures This diagram shows the steps required to complete AS 5300 installation Application Server 5300 Nortel AS 5...

Page 12: ...ion times page 12 Installation times This section describes the approximate time required for each major step of the AS 5300 installation process Application Server 5300 Nortel AS 5300 Installation NN...

Page 13: ...system installation 1 2 minutes Configuring the networking serial console redirection and time zone settings 10 minutes Configuring the NTP Syslog and Audit Daemon settings 2 3 minutes Configuring th...

Page 14: ...d Installation step Approximate time required to complete Deploying the initial software load 45 50 minutes Updating the licensekey 10 minutes Application Server 5300 Nortel AS 5300 Installation NN42...

Page 15: ...e MCP core load software USB keyboard mouse and monitor or a keyboard video and mouse KVM unit The number of servers and software packages received varies depending on the type of system configuration...

Page 16: ...preparation This sheet is located in the chapter titled Installation Planning sheet page 17 Application Server 5300 Nortel AS 5300 Installation NN42040 300 01 04 4 November 2008 Copyright 2007 2008 N...

Page 17: ...witch Port Hosting eth0 Net I F All Equipment specific Labeling Switch Port Hosting eth1 Net I F All Equipment specific Labeling Switch Port Hosting RSA II Net I F All Equipment specific Labeling Term...

Page 18: ...assword All n a Remote server backup directory All platform_backups Backup file name All mcpPlatform ems1 host 2007_10_29 11_32_09 tar Miscellaneous Serial Console Port Baud Rate All 9600 10 11 130 30...

Page 19: ...d for restore reinstalls IAO User Id All iaouser IAO Password All QWEpoi43 GRUB Bootloader All QWEpoi12 System Account Initial passwords required for all installs root All QWEpoi12 ntossadm All QWEpoi...

Page 21: ...For more information about basic hardware installation see IBM x3550 Installation Guide Hardware installation and configuration procedures This work flow diagram shows the steps required to install an...

Page 22: ...uct uses the IBM x3550 server for its core server platforms For more information about the hardware characteristics of the IBM x3550 server see Table 6 IBM x3550 hardware characteristics page 22 Table...

Page 23: ...with external RJ 45 Ethernet port internal PCI card Optical drive DVD CD RW Cooling Two fans per CPU one fan per power supply Networking 2 x 10 100 1000 Mbps Serial COM1 DB 9 Rail kit Pizarro Nortel...

Page 24: ...e front of the server to the front of the rail kit End Connect the hardware For more information about the front and rear panels of the AS 5300 server see Figure 1 Front panel of the AS 5300 server pa...

Page 25: ...des HTTPS SSH access to the RSA II card for remote management of the server This includes access to controls to manage the power state of the server and inspect physical attributes as well as to gain...

Page 26: ...s referred to as ttyS0 for console login during system runtime The configured serial port has the following characteristics 7 bit characters with even odd none or space parity and 8 bit characters wit...

Page 27: ...ntifier The hosting network equipment must support VLANs and not perform VLAN tag processing on behalf of the server In a typical Dual VLAN configuration the majority of network traffic traverses the...

Page 28: ...ing eth0 and eth1 in active or standby mode A second kernel module the 8021q VLAN module implements VLAN capabilities on top of the logical bond0 interface This module implements one logical interface...

Page 29: ...NES in the AS 5300 system You can configure the two EMS servers to receive their clock information from their internal system clocks or from external sources It is recommended that you configure the s...

Page 30: ...42040 601 Hardware configuration This section contains information and procedures for configuring the Basic Input Output System BIOS and RSA II card on the AS 5300 server Prerequisites You require a U...

Page 31: ...e planar BIOS and RSA II card to factory defaults page 32 Resetting the ServeRAID BIOS to factory defaults page 33 Configuring the RSA II card page 35 Application Server 5300 Nortel AS 5300 Installati...

Page 32: ...onnections to the RSA II Ethernet interface are disconnected and no further connections can be made until network settings are reconfigured Procedure Steps Step Action 1 From the physical KVM console...

Page 33: ...RSA II Defaults Loaded If data had been previously configured for the RSA II card that data appears 6 Press Enter 7 Press Esc until the top level menu of the planar BIOS setup utility appears 8 Select...

Page 34: ...age No Arrays present appears there are no arrays configured Press Esc to return to the top level menu and continue with step 4 Otherwise the List of Arrays appears Highlight the array and press Del t...

Page 35: ...Action 1 From the physical KVM console reboot the AS 5300 server and press F1 to access the planar BIOS configuration utility 2 From the planar BIOS setup utility screen select Advanced Setup 3 Select...

Page 36: ...security for the RSA II card see Nortel AS 5300 Security NN42040 601 End Configuring the planar BIOS Use this procedure to configure the planar BIOS WARNING There is an option to configure an Adminis...

Page 37: ...10 Highlight First Startup Device and choose CD ROM 11 Highlight Second Startup Device and choose Hard Disk 0 12 Highlight Third Startup Device and choose Disabled 13 Highlight Fourth Startup Device...

Page 38: ...nfiguration 5 Select Drives Write Cache 6 Choose SATA Off SAS Off 7 Press Esc to return to the previous menu 8 Select Yes to the Save Changes Made prompt 9 Press Esc to return to the ServeRAID Configu...

Page 39: ...ue of GB The cursor moves to Create RAID via and highlights Quick Init 18 Press Enter to select Quick Init 19 Press Enter to select Done The Array Configuration screen appears 20 Press M to manage arr...

Page 41: ...The Linux installer presents a series of questions to the user At certain points during the question and answer process the user is presented with a summary of the choices made The user then has the...

Page 43: ...console redirection and time zone settings page 45 Configuring the NTP Syslog and Audit Daemon settings page 47 Configuring the BIOS hardware clock page 50 Configuring accounts and passwords page 51 R...

Page 44: ...l kvm and then press Enter The Linux boot kernel the version of the kernel that runs during the installation procedure loads and the installation program starts 3 The installer prompts for acceptance...

Page 45: ...End Configuring the networking serial console redirection and time zone settings This phase of the Linux operating system installation includes the configuration of the following items networking para...

Page 46: ...e VLAN ID 1 4094 6 Enter the VLAN number associated with the Maintenance network This number must match the VLAN ID associated with the Maintenance network throughout the entire system configuration T...

Page 47: ...ces defined If a second level choice is defined for the geographic region the system displays the following prompt Enter Timezone Selection for Region 0 1 xx 13 Enter the number that best represents t...

Page 48: ...tion 3 3 Configure the clock source For more information about configuring the clock source for EMS1 and EMS2 servers see For more information about configuring the clock source for all other SIP core...

Page 49: ...primary and secondary clock source servers Prerequisites You selected option 1 or 2 at the Clock Source function prompt Procedure Steps Step Action 1 Do one of the following Select E to use an externa...

Page 50: ...ary EMS2 server overwriting the default IP address EMS1 server provided End Configuring the BIOS hardware clock The hardware clock is configured during initial BIOS configuration and can also be confi...

Page 51: ...After the new date and time are confirmed the data is written to the BIOS The installer then continues with the next phase of Linux operating system installation End Configuring accounts and password...

Page 52: ...g Linux Maintenance Releases see Applying the Linux Maintenance Release page 92 Procedure Steps Step Action 1 During the Linux operating system installation process the system displays the following p...

Page 53: ...ler displays the system accounts configuration screen 7 Create passwords for each system account as prompted by the installer The installer displays the following message System Configuration Complete...

Page 54: ...ange selections After the account confirmation is accepted the installer displays the prompt to create the password for the SSA account The password limitations and requirements appear on screen 5 Ent...

Page 55: ...tch Selector RPS patching system to deposit patches files onto the MCP server bootloader This is not an actual account on the system Rather this refers to the Grand Unified Boot Loader GRUB which is i...

Page 56: ...e VLAN where the server IP is assigned 2 Enter the IP address of the local machine 3 Enter the default gateway IP address 4 Enter the netmask 5 Enter the IP address of the FTP server where the remote...

Page 57: ...hanges If you select this option you have the choice to start over and retrieve a different backup file or step through and modify the existing embedded backup information You can refer to Configuring...

Page 58: ...etric keys were used you must restore the keys to the server and execute the ntpConfig pl script after installation 16 Press Enter to continue the installation The installer applies the system configu...

Page 59: ...59 Oracle database software installation This section provides the procedures for installing the Oracle database software on an AS 5300 server Oracle database software installation procedures This wo...

Page 60: ...abase software Use this procedure to install the Oracle database software on the EMS1 and EMS2 servers The Oracle software is provided on an installation CD or delivered by Electronic Software Deliver...

Page 61: ...password for Sys and System users ensuring the passwords meet the criteria displayed with the prompt 9 From the list of database configurations select the appropriate x3550 database type For small 2 s...

Page 62: ...racle database software installation Otherwise you have completed installation End Application Server 5300 Nortel AS 5300 Installation NN42040 300 01 04 4 November 2008 Copyright 2007 2008 Nortel Netw...

Page 63: ...AudioCodes Media Application Servers MAS To deploy the AS 5300 load you require direct access to the servers For a typical deployment you only require access to the Element Management server on which...

Page 64: ...ration the following files are used installprops txt StagingFedPBX2Server tags StagingFedPBX2Server xml Figure 4 Physical view of a 2 server staging configuration page 64 shows the physical view of a...

Page 65: ...ers represent specific values in the 4 server tags file hostnames for the Element Management and Session Manager servers IP addresses of the Element Management and Session Manager servers service logi...

Page 66: ...a letter a z A Z only contains the characters 0 9 a z A Z and _ For new system installations the db password parameters must satisfy the following restrictions is between 15 and 30 characters inclusi...

Page 67: ...nt navigation Downloading the MCP load software page 68 Preparing the initial load for deployment page 68 Deploying the initial software load page 70 Application Server 5300 Nortel AS 5300 Installatio...

Page 68: ...ROM drive 3 Copy the load file from the media mcpCopyFromCD You are prompted for the AA ntappadm role user s password and to Insert MCP CD 1 press Enter to continue The load zip file is copied to the...

Page 69: ...r mcp install 6 Run the script to populate the installProps file populateInstallpropsFile pl 7 Enter the information as prompted Attention Select X3550_Micro small or X3550_Standard medium configurati...

Page 70: ...eir descriptions see Table 10 Installation script parameter definitions page 70 Table 10 Installation script parameter definitions File Definition tagsFile Import tags file StagingFedPBX Server tags c...

Page 71: ...e the licensekey You do not need to perform this procedure if the licensekey was updated during the initial load deployment Prerequisites The licensekey code has been obtained from Keycode Retrieval S...

Page 72: ...e licensekey is updated you can deploy and start the Network Elements For more information about deploying and starting Network Elements see Nortel AS 5300 Configuration NN42040 500 End Application Se...

Page 73: ...tion page 73 MCP core software load patch installation This section contains information about MCP core software load patches Attention All Network Elements are taken out of service during the install...

Page 74: ...V or R status Use these procedures to obtain MCP core software load patches manually or enable the Regional Patch Selector notification Obtaining patches navigation Retrieving V or R status MCP patch...

Page 75: ...ting to SysMgr_IP Authorized uses only All activity may be monitored and reported nortelrps SysMgr_IP s password sftp put MCP_10 1 1 1 patch var mcp dropbox Uploading MCP_10 1 1 1 patch to var mcp dro...

Page 76: ...tes Your site has been configured with the Nortel Regional Patch Selector system Enabling RPS integration requires knowledge of the site name that has been configured into the RPS system The configure...

Page 77: ...uccessfully received and prepared for application by the System Manager a minor alarm is raised The alarm indicates the name of the patch that is ready for application 4 Open the Alarm Browser window...

Page 78: ...Web site http www nortel com 7 Navigate to Support and Training Online Self Service Patch Audit Tool The Patch Audit Web page appears 8 Follow the on screen instructions to upload the newly created in...

Page 79: ...nd the other one will be in hot standby state When the active instance is shut down to be patched the standby instance becomes active to prevent loss of service For non fault tolerant Network Elements...

Page 80: ...e PC Client until the patching process is completed Personal Agent Managers The Personal Agent Manager is not deployed with redundant instances There is no user access to the Personal Agent during upg...

Page 81: ...patch being applied The Load Manager window appears 3 In the Load Manager window navigation tree expand a Network Element folder 4 From the expanded Network Element folder select the element to be pat...

Page 82: ...ffline state Network Elements supporting Cold Standby or Hot Standby mode display their supported standby mode The load name listed for each instance is the patched load End Patching the Audio Codes g...

Page 83: ...1 The procedure for patching the Audio Codes gateway load using the MCP core software load patch is the same as upgrading the Audio Codes gateway using a Maintenance Release See Upgrading the AudioCod...

Page 85: ...can be applied Apply all required updates before applying the Maintenance Release Maintenance Releases navigation MCP core software load Maintenance Release installation page 85 Applying the Linux Mai...

Page 86: ...tallation Navigation Transferring the Maintenance Release files to System Manager page 87 Upgrading the database schemas and System Manager page 89 Application Server 5300 Nortel AS 5300 Installation...

Page 87: ...88 Transferring Maintenance Release files to System Manager from a CD Procedure Steps Step Action 1 Place the CD containing the MCP core load file into the CD ROM tray of the primary System Manager T...

Page 88: ...Software Delivery ESD Procedure Steps Step Action 1 If it does not already exist create the var mcp esd_files directory on the System Manager server Log on to the System Manager server as the AA role...

Page 89: ...the proper user privileges For example entering a command such as rm Rf mcp loads with an extra space after the first forward slash can remove the entire directory tree 11 Repeat this procedure for th...

Page 90: ...System Management Console Procedure Steps Step Action 1 From the System Management console menu select Tools Patch MR Manager The Patch MR Manager window appears 2 From the Load or Patch list menu ch...

Page 91: ...twork Element displayed in the Patch MR navigation tree The Instance window for the Network Element shows one or more instances If there is one instance it is in the active state Additional instances...

Page 92: ...Tree pane select the AudioCodes gateway to be upgraded The Info pane and the Status pane now display the AudioCodes gateway 2 From the Info pane selectSoftware Upgrade The Files Manager screen is disp...

Page 93: ...e Description mcp_core_linux_ iso Container for the installation files used for the platform patching Platform patch image files are cumulative they contain all previously released patches mcp_core_li...

Page 94: ...5 Start the patch tool patchPlatform pl 16 Select option 2 to use an image from the local file system The system displays the following prompt Please enter the name of the directory containing the ISO...

Page 95: ...nk Oracle relinkOracle pl If it is active Oracle shuts down It then re links and restarts 27 Use the System Management console to start the Network Elements End Applying the Oracle Maintenance Release...

Page 96: ...s mcpCopyFromCD pl The patch files are copied from the CD to the following local directory var mcp db install 5 Change directory cd var mcp db install 6 Extract the patch files tar xvf patches tar 7 C...

Page 97: ...ing Manager Personal Agent are not included with the MCP core software load but are contained on a separate CD Perform this procedure on both Element Manager servers Prerequisites You must be assigned...

Page 98: ...neHelpFilename zip The updated Online Help Files are accessible from the Provisioning Manager Personal Agent client and the PC Client 15 Repeat this procedure on the other Element Manager server which...

Page 99: ...II card and Baseboard Management Controller firmware Use this procedure to determine the current firmware versions of the BIOS RSA II card and Baseboard Management Controller BMC Procedure Steps Step...

Page 100: ...x x End Variable definitions Variable Value ethernet_device eth0 or eth1 Querying the hard drive firmware Use this procedure to determine the current hard drive firmware version Prerequisites You mus...

Page 101: ...essary when the installed firmware versions differ from the current firmware baselines Use this procedure to compare the currently installed firmware versions to the baseline versions Attention When d...

Page 102: ...ocedure to install upgrades to the BIOS firmware This procedure requires the reboot of the server Prerequisites You must be assigned to the SSA role ntsysadm You must have the CD containing the BIOS f...

Page 103: ...ocedure to install upgrades to the BMC firmware This procedure requires the reboot of the server Prerequisites You must be assigned to the SSA role ntsysadm You must have the CD containing the BMC fir...

Page 104: ...n 1 Load the diagnostics firmware upgrade CD into the CD ROM drive 2 Log on to the server as the SSA role ntsysadm 3 Reboot the server sudo reboot 4 If the operating system has been installed change t...

Page 105: ...Remote Control RSA II card 3 From the navigation menu select Tasks Firmware Update 4 Browse to the directory where the update file is stored x3550 RSA 5 Select the paetbrus pkt file and click Update 6...

Page 106: ...g When the BIOS information appears press F12 to select the boot sequence Select CD ROM as the primary boot device Otherwise wait for the server to reboot 5 At the c update prompt type update 7978 The...

Page 107: ...rs 5 If an upgrade is required press Enter to apply the upgrade The hard drive firmware upgrade is installed Otherwise press Enter and go to step 7 6 Select OK twice to complete the upgrade Attention...

Page 108: ...er to reboot The ServeRAID Manager screen appears This may take up to two minutes 5 If an upgrade is not required click OK to reboot server and go to step 9 The OK prompt does not always display If th...

Page 109: ...m A Provisioning Manager server is available The ASU files are already stored in a location on the Provisioning Manager server Procedure Steps Step Action 1 Log on to the server that hosts the Provisi...

Page 110: ...ltimedia PC Client It is common practice to make the installer available for download from a web page or FTP server The method of distribution is at the discretion of the site administration Procedure...

Page 111: ...ts as well as the full system Navigation Downgrade system components page 111 Downgrade a full system page 116 Downgrade system components Use the procedures in this section to downgrade the system co...

Page 112: ...he AudioCodes gateway page 113 Downgrading the Network Elements page 113 Downgrading the System Manager page 113 Downgrading a database page 114 Application Server 5300 Nortel AS 5300 Installation NN4...

Page 113: ...3 Select the appropriate software CMP to be downloaded and click OK in the Files Manager screen A Question screen is displayed 4 From the Question screen selectSystem Reset Upgrade and click Yes The...

Page 114: ...ting database is overwritten with a backup copy during database restoration As a result all provisioning and configuration changes made to the database since the backup copy was created are lost A dow...

Page 115: ...s and reply Y The following message appears Perform Deploy Files Only operation to Secondary DB also Y N 9 Reply Y The next steps are to verify that the database backup file exists in the var mcp db b...

Page 116: ...og on to the secondary database server as the DBA role ntdbadm 19 Change directory cd var mcp run MCP_11 0 dbname _1 bin util 20 Run the database re synchronization script resync pl This completes the...

Page 117: ...Before performing full system downgrades follow the instructions in this procedure Procedure Steps Step Action 1 Optional Compose a list of all Network Elements and the servers they reside on includin...

Page 118: ...mation about downgrading a database see Downgrading a database page 114 For information about downgrading AudioCodes see Downgrading the AudioCodes gateway page 113 For information about downgrading N...

Page 119: ...downgrading the System Manager see Downgrading the System Manager page 113 Downgrading a non redundant system with a replicated database Procedure Steps Step Action 1 Downgrade the secondary database...

Page 120: ...agers 2 Downgrade the database 3 Downgrade the AudioCodes Gateway 4 Downgrade the System Manager 5 Downgrade the Network Elements End Application Server 5300 Nortel AS 5300 Installation NN42040 300 01...

Page 121: ...procedure to reboot the AS 5300 server Procedure Steps Step Action 1 Reboot the server by doing one of the following Restore power If this is the primary installation power the server on Users with su...

Page 123: ......

Page 124: ...entfeedback www nortel com LEGAL NOTICE While the information in this document is believed to be accurate and reliable except as otherwise expressly agreed to in writing NORTEL PROVIDES THIS DOCUMENT...

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