48
Troubleshooting
Pressing the alarm
limit up/down arrows
does not adjust the
alarm limits.
The monitor may be in
Alarm Lock Mode.
Verify display functionality by pressing the
brightness icon. If the brightness changes, the
alarm limits are locked.
Contact the individual responsible for configuring
your organization’s devices.
The alarm limit settings may
be restricted by the
Responsible Organization
Settings.
Access the Responsible Organization Settings
screen and adjust the high and low alarm limits.
Contact the individual responsible for configuring
your organization’s devices.
A pop-up window displays
on the monitor screen.
Address the pop-up window and then try
adjusting the alarm limits again.
The display may not be
functioning.
Verify display functionality by pressing the
brightness icon. If the brightness does not
change, contact Nonin Technical Service.
“Incompatible USB” or
“USB Device Failure”
error displays.
USB flash drive is full.
Delete unnecessary data from the flash drive.
or
Replace the USB flash drive with a Nonin-
recommended USB flash drive.
USB flash drive does not
have enough available
space.
Replace the USB flash drive with a Nonin-
recommended USB flash drive.
USB flash drive has an
incorrect format.
“Settings File CRC
Error” warning pop-up
displays.
Settings file is corrupted or
missing.
System reverts to factory defaults.
Contact the individual responsible for configuring
your organization’s devices.
“Invalid PIN Entered”
pop-up message
displays.
When entering a new PIN,
the PIN is not the correct
length.
Enter a PIN that is four digits.
The PIN entered does not
match the Factory PIN or
the Responsible
Organization PIN.
Enter the default PIN (0000).
If 0000 is not the correct PIN, contact Nonin
Technical Service.
Message/Problem
Possible Cause
Possible Solution