Nokia Lumia 1020 User Manual Download Page 2

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Summary of Contents for Lumia 1020

Page 1: ...User Guide Nokia Lumia 1020 RM 877 Issue 2 1 EN US 909 3 ...

Page 2: ...one it s always with you available when needed On the start screen swipe left and tap Nokia Care Check out the videos at www youtube com NokiaSupportVideos For info on Nokia Service terms and Privacy policy go to www nokia com privacy 2014 Nokia All rights reserved 2 ...

Page 3: ...nt 45 Browse your SIM apps 46 Store 46 People messaging 49 Calls 49 Contacts 53 Social networks 56 Messages 58 Mail 62 Camera 67 Camera basics 67 Advanced photography 69 Photos and videos 74 Maps navigation 78 Switch location services on 78 HERE Maps 78 HERE Drive 85 HERE Transit 89 Positioning methods 92 Internet 93 Define internet connections 93 Web browser 93 Search the web 95 Close all interne...

Page 4: ...p your phone up to date 113 Use a high speed connection 114 Wi Fi 115 NFC 116 Bluetooth 118 Memory and storage 120 Copy content between your phone and computer 121 Security 122 Wallet 124 Access codes 125 Troubleshooting and support 127 Find your model number and serial number IMEI 129 Product and safety information 130 2014 Nokia All rights reserved 4 ...

Page 5: ... OTHER ACCESSORIES Use only batteries chargers and other accessories approved by Nokia for use with this device Third party chargers that comply with the IEC EN 62684 standard and that can connect to your device micro USB connector may be compatible Do not connect incompatible products KEEP YOUR DEVICE DRY Your device is not water resistant Keep it dry GLASS PARTS The device screen is made of glas...

Page 6: ...ole 17 Micro USB connector 18 Speakerphone Some of the accessories mentioned in this user guide may be sold separately Back start and search key The back start and search keys help you navigate your phone To switch between open apps press and hold swipe left or right and tap the app you want To go back to the previous screen you were in press Your phone remembers all the apps and websites you ve v...

Page 7: ...lso known as a micro SIM card Use of incompatible SIM cards or use of SIM card adapters may damage the card or the device and may corrupt data stored on the card Tip Use the SIM holder tool to unlock the SIM holder If you lose the tool you can use a paperclip Make sure the phone is switched off 1 Push the tool into the hole on the SIM holder until the holder is released Inserting the tool into the...

Page 8: ...ush the holder back into your phone until it locks into place Remove the SIM card Got a new SIM card Learn how to remove the previous card from your phone 1 Switch your phone off 2 Unlock and pull out the holder 3 Pull the card out of the holder 2014 Nokia All rights reserved 8 ...

Page 9: ... antenna areas are highlighted Charge your phone Learn how to charge your phone Charge your phone with a USB charger Your battery has been partially charged at the factory but you may need to recharge it before you can switch the phone on for the first time Make sure you use a compatible USB charger to charge your phone 1 First connect the USB cable to the charger and plug the charger into a wall ...

Page 10: ... progress is shown If the battery is completely discharged it may need to charge for up to 20 minutes before you can use your phone The charging indicator may not be displayed in this time Tip You can use USB charging when a wall outlet is not available Data can be transferred while charging the device The efficiency of USB charging power varies significantly and it may take a long time for chargi...

Page 11: ... need to touch so make sure you align the phone and charger properly Not all phone models fit in all chargers You need a Nokia wireless charging cover CC 3066 marked with the Qi logo inside the cover for wireless charging to work The cover may be included in the sales box or it may be sold separately Only use original Nokia wireless charging covers Nokia wireless chargers such as the wireless char...

Page 12: ... the back cover or remove the battery from the device To replace the battery take the device to your nearest authorized service facility Authorized retail points may also offer a battery replacement service Important Only qualified personnel or an authorized service facility should replace the battery Unauthorized battery replacement may invalidate your warranty First start up Learn how to get you...

Page 13: ...vices with a single username and password on your computer or phone You can also use the same username and password on your Xbox With your Microsoft account you can for example Download content from Store Back up your contacts Upload store and share pictures and documents Back up your phone on SkyDrive Play Xbox games 2014 Nokia All rights reserved 13 ...

Page 14: ...ssion costs may pile up quickly For info about possible data costs contact your network service provider If you can t connect to the internet you can create the account later 1 Switch on your phone with the SIM card in the phone 2 To set up your phone follow the instructions shown on the screen 3 Create your Microsoft account or sign in with your existing username and password To make an emergency...

Page 15: ...choose the backup you want to use Your old phone needs to support Bluetooth The contacts on your old phone need to be stored in the phone memory not on the SIM 1 On your old phone switch Bluetooth on 2 On the start screen of your new phone swipe left and tap Transfer my Data 3 Tap continue and switch Bluetooth on 4 Select your old phone from the list of found devices and follow the instructions sh...

Page 16: ...ocuments on your new Nokia Lumia tap Office SkyDrive Transfer your photos videos and music from your Nokia Lumia with Windows Phone 7 With the Zune PC app you can transfer your photos videos and music from your Nokia Lumia with Windows Phone 7 to your computer and then drag and drop the files to your new Nokia Lumia 1 Download and install the latest version of Zune on your computer from www zune n...

Page 17: ...n transfer your Office documents with SkyDrive to your new Nokia Lumia On your previous Nokia Lumia tap Office SkyDrive to make sure you have saved your Office documents to SkyDrive To access your documents on your new Nokia Lumia tap Office SkyDrive Transfer your photos videos and music from a previous Nokia Lumia with Windows Phone 8 Transfer your photos videos and music from your previous Nokia...

Page 18: ...SkyDrive and follow the instructions shown on your phone You can also download the SkyDrive app from Store Transfer content from Nokia Asha Learn how to transfer content from your Nokia Asha to your Nokia Lumia These instructions are for phones running on the Nokia Asha platform You must have a memory card inserted in your phone You can transfer the following from your Nokia Asha Your photos Your ...

Page 19: ...yourcomputer use thesync softwareforyourAndroidphone tosync contacts calendarentries and to dos from your Android phone to your computer and set the sync software to sync the items to Outlook 3 In Outlook add the Microsoft account to Outlook using Microsoft Outlook Hotmail Connector Go to www office microsoft com search for Hotmail Connector and download it to your computer You may need to configu...

Page 20: ...ransferred to your Nokia Lumia Tip You can also transfer your photos videos and music using iTunes with the Windows Phone app To download and install the latest version on your PC go to www windowsphone com If your computer is a Mac install the Windows Phone app from the Mac App Store In the Windows phone app select the files you want to transfer Transfer contacts and calendar from an iPhone Sync ...

Page 21: ...ressing the power key you can also double tap the screen if double tap is switched on To switch on double tap tap Settings touch and switch Double tap to wake up phone to On Set the keys and screen to lock automatically On the start screen swipe left tap Settings lock screen Screen times out after and select the length of time after which the keys and screen are locked automatically 2014 Nokia All...

Page 22: ...cial attention to volume levels Change the volume Trouble hearing your phone ringing in noisy environments or calls too loud You can change the volume to your liking Use the volume keys The volume keys control all sounds including the volume of alarms and reminders Tip When you change the volume you can also switch your phone to vibrate silent or normal mode On the volume control bar at the top of...

Page 23: ...ou re connected Icons that show the network connection type may vary between regions and network service providers An EDGE data connection is open A GPRS data connection is open Your phone is connected to a 4G network Battery Battery power level The battery is charging Battery saver mode is switched on Battery power or state of the battery isn t currently known Call forwarding Your calls are forwa...

Page 24: ... other devices over Wi Fi Location An app or service is using your location info Roaming Your phone is roaming outside your home mobile network Profiles Vibrate mode is switched on Silent mode is switched on 2014 Nokia All rights reserved 24 ...

Page 25: ...tails directly from the start screen Apps menu All your apps are listed here all neatly ordered Got a lot of apps To look one up tap The software in this device includes software licensed by Nokia from Microsoft Corporation or its affiliates To access the Windows Phone software license terms select Settings about Please read the terms Please note that by using the software you accept the terms If ...

Page 26: ...background On the start screen swipe left and tap Settings Swipe left and tap background tasks Use the touch screen Explore your phone with a tap swipe or drag 1 To use your phone simply tap or tap and hold the touch screen 2 To open further options place your finger on an item until the menu opens 2014 Nokia All rights reserved 26 ...

Page 27: ...her item tap the app or item To edit or delete a calendar appointment tap and hold the appointment and select the appropriate option Tap and hold to drag an item Place your finger on the item for a couple of seconds and slide your finger across the screen Swipe Place your finger on the screen and slide your finger in the desired direction 2014 Nokia All rights reserved 27 ...

Page 28: ...ickly scroll through a long list or menu slide your finger quickly in a flicking motion up or down the screen and lift your finger To stop the scrolling tap the screen Zoom in or out Place 2 fingers on an item such as a map photo or web page and slide your fingers apart or together 2014 Nokia All rights reserved 28 ...

Page 29: ... Make the fonts larger and the screen easier to view You can also use your phone with a teletypewriter TTY TDD 1 On the start screen swipe left and tap Settings 2 Tap ease of access Change the font size Drag the Text size slider Switch high contrast on Switch High contrast to On Magnify the screen Switch Screen magnifier to On and double tap the screen with 2 fingers When using the magnifier use 2...

Page 30: ...Comply with the instructions and safety requirements given by for example an airline and any applicable laws and regulations Where allowed you can connect to a Wi Fi network to for example browse the internet or switch Bluetooth and NFC sharing on in airplane mode 1 On the start screen swipe left and tap Settings airplane mode 2 Switch Status to On Control your phone with your voice Got your hands...

Page 31: ...esize tiles as you like 1 To pin an app swipe left to go to the apps menu 2 Tap and hold the app and tap pin to start Pin a contact Tap People tap and hold the contact and tap pin to start When you pin contacts their feed updates are shown on the tile and you can call them directly from the start screen Pin a website Go to a website and tap pin to start Move a tile Tap and hold the tile drag and d...

Page 32: ...one is on standby you can easily check the time even when your screen times out 1 On the start screen swipe left and tap Settings glance 2 Switch Glance screen to always on Tip It s easy to wake up your phone even when the power key is not easily accessible for example while your phone is cradled in a car holder Simply double tap the screen Switch double tap on or off On the start screen swipe lef...

Page 33: ...resize or move tiles in the normal way Tip To let your kids make an in app purchase such as buy game points define a Wallet PIN Youmust enter the Wallet PIN to make each purchase To define a Wallet PIN on the start screen swipe left and tap Wallet settings pin Some purchases may not be available for all ages Go to your own start screen Press the power key twice and swipe up on your own lock screen...

Page 34: ...a photo adjust it to get the best possible fit and tap Tip You can also shuffle photos from Bing on your lock screen Switch Background to Bing Show the artist when playing music Switch Show artist when playing music to On Personalize your phone tones You can select the best sounds for your phone 1 On the start screen swipe left and tap Settings ringtones sounds 2 Select the type of ringtone or ale...

Page 35: ...nsistent playback volume for all music and video tracks swipe left to enhancements and switch Audio leveling to On 5 To get richer and more spacious audio with any stereo headphones switch Dolby Headphone to On Audio personalization is not enabled when listening to the FM radio Silence your phone When you switch silent mode on all ringtones and alert tones are muted Use this when you are for examp...

Page 36: ...ve power Charge wisely Always charge the battery fully Select only the sounds that you need Mute unnecessary sounds such as key press sounds Use wired headphones Use wired headphones rather than the speakerphone Use the battery saver You can set your phone to automatically save power when the battery charge level is low To check the battery status and switch battery saver mode on on the start scre...

Page 37: ...apps from running in the background Close the apps you are not using To close most of the apps press Some apps may run in the background unnecessarily On the start screen swipe left tap Settings swipe to applications and tap background tasks Tap the app you want to block and tap block Use location services selectively If you want to keep location services switched on but don t want to use check in...

Page 38: ...ansfer or on a pay as you use basis To use the optimal connection method change the Wi Fi mobile data and mail download settings Using a Wi Fi connection is generally faster and less expensive than using a mobile data connection If both Wi Fi and mobile data connections are available your phone uses the Wi Fi connection On the start screen swipe left and tap Settings 1 Tap Wi Fi 2 Make sure Wi Fi ...

Page 39: ...ch between upper and lower case characters Tap the shift key To switch caps lock mode on double tap the key To return to normal mode tap the shift key again Type in a number or special character Tap the numbers and symbols key To see more special character keys tap the shift key Some special character keys bring up more symbols To see more symbols tap and hold a symbol or special character Tip To ...

Page 40: ... as you write to help you write quickly and more accurately Word suggestions are available in several languages When you start writing a word your phone suggests possible words When the word you want is shown in the suggestion bar select the word To see more suggestions swipe left Tip If the suggested word is marked in bold your phone automatically uses it to replace the word you wrote If the word...

Page 41: ...ngs keyboard add keyboards 2 Select the languages you want to write in Tip To remove a pre installed keyboard tap and hold the language you don t want to use and tap remove Switch between the languages when writing Tap the language key repeatedly until the language you want is shown The keyboard layout and word suggestions change according to the language selected The language key is only shown wh...

Page 42: ...result for more info Tip Keep the camera steady and make sure what you re scanning is completely visible in the camera viewfinder Example Try scanning the following code and see what happens Translate or search for text on the web Point the camera at the text tap scan text and the words you want and tap translate or search This feature may not be available in all languages 2014 Nokia All rights re...

Page 43: ...have pinned the Alarms app to the start screen The tile size must be at least medium Turn an alarm off Switch the alarm to Off Delete an alarm Tap the alarm and tap Snooze an alarm Don t want to get up just yet When an alarm sounds you can snooze the alarm When the alarm sounds tap snooze Update the time and date automatically You can set your phone to update the time date and time zone automatica...

Page 44: ...ud album With SkyDrive you can access your photos documents and more from your phone tablet or computer Depending on the app you can even continue working on a document right from where you left it earlier There are several places where you can access your stuff on SkyDrive You can save photos to SkyDrive in the Photos hub or manage your office documents in the Office hub Tip To easily manage your...

Page 45: ...e data costs contact your network service provider There are several places where you can access your stuff on SkyDrive On your phone you can check your photos and videos in the Photos hub or open your Office documents in the Office hub You can also download the SkyDrive app from Store to see and manage all types of files on your phone On your tablet or computer you can either manage your stuff on...

Page 46: ...ions with your friends The availability of Store and the selection of items available for download depend on your region To download from Store you need to be signed in to your Microsoft account on your phone When you re signed in you are offered content compatible with your phone You can search for and download content directly to your phone or browse Store content on your computer and send links...

Page 47: ... try If the item is free tap install 4 If you re not signed in to your Microsoft account sign in now 5 Follow the instructions shown on your phone When the download is complete you can open or view the item or continue browsing for more content The content type determines where the item is stored in your phone music videos and podcasts can be found in the Music Videos hub games can be found in the...

Page 48: ...users Rate and review the app You can post one review per app that you download 1 On the start screen swipe left tap and hold the app and tap rate and review 2 Rate the app and write your review Tip You can rate and review your other items in the same way 2014 Nokia All rights reserved 48 ...

Page 49: ...e too loud or quiet Press the volume keys to change the volume Want to let others hear the conversation Tap speaker Call a phone number Tap type in the phone number and tap call To type in the character used for international calls tap and hold 0 The character only works from abroad The character may not work in all regions In this case enter the international access code directly Copy and paste a...

Page 50: ...r friends Call them again In the call history view you can see info about the calls you have made and received 1 On the start screen tap 2 Tap next to the name or phone number Make a conference call Your phone supports conference calls between two or more people The maximum number of participants can vary depending on your network service provider 1 Make a call to the first person 2 To make a call...

Page 51: ...r service provider to get this service 1 Tap settings or tap Settings network depending on your software version 2 On first use type in your default voice mail number in the Voicemail number box Contact your service provider to get the default voice mail number 3 If necessary switch Use default voicemail number to On 4 Switch Call forwarding to On and type in your voice mail number in the Forward ...

Page 52: ... the contacts saved in your phone Switch text reply on or off Tap settings and switch Text reply to On or Off Edit a pre written text message On the start screen tap settings edit replies and edit the reply you want Call your voice mailbox If you ve forwarded incoming calls to your voice mailbox you can call it and listen to the messages your friends have left 1 On the start screen tap 2 If asked ...

Page 53: ...elds and tap 4 When you have added the details tap Tip Your contacts are backed up automatically to your Microsoft account Edit a contact Tap the contact and and edit or add details such as a ringtone or a web address Delete a contact Tap the contact and delete The contact is deleted both from your phone and with some exceptions such as Facebook Twitter and LinkedIn from the social networking serv...

Page 54: ... jump to a letter or character in the contacts list You can also use a voice command to call or send a message to a contact 1 Tap People and swipe to all 2 Tap and start writing a name The list filters as you write Tip Pin your most important contacts or contact groups to the start screen Tap and hold a contact and tap pin to start Jump to a letter or character in your contacts list Tap any letter...

Page 55: ...the room and tap 4 To switch between a group chat calendar note or photo album swipe left or right 5 To invite someone to join the room tap and a contact Tip If you haven t used rooms yet your phone has a Family Room ready for you In the People hub swipe to together and tap Family Room To invite someone to the room for the first time tap invite someone Create edit or delete a contact group You can...

Page 56: ...ture may not be compatible with all phones that support NFC Social networks Want to keep in touch with your friends You can set up social networking services on your phone Social networking services on your phone keep you connected Set up an account Set up your social networking service accounts 1 On the start screen swipe left and tap Settings email accounts 2 Tap add an account and the name of t...

Page 57: ... friends by writing on their Facebook wall 1 Tap People and swipe to all 2 Tap a Facebook friend s profile and write on wall 3 Write your message and tap Comment on a friend s status update In Facebook you can contact your friends by commenting on their status updates 1 Tap People and swipe to what s new 2 On the post tap 3 Write your comment and tap Change your profile photo When you set up your ...

Page 58: ...rt screen Tap Messaging You can send and receive different kinds of messages Text messages Multimedia messages that contain attachments such as photos Chat messages Messages and chats between you and a particular contact are arranged into conversations When you want to get in touch with a contact your phone can help you pick the best method If your contact is signed in to a chat service you can st...

Page 59: ...sent 1 Tap Messaging 2 Tap 3 To add a recipient from your contacts list tap or start writing a name You can also type in a phone number Tip To add several recipients tap the recipients you want and 4 Tap the message box and write your message Tip To add a smiley tap 5 To add an attachment tap and the file Tip You can also take a new photo while writing your message Tap picture take a photo and tap...

Page 60: ...he message box and write your message Tip If you have more than one phone number for the contact stored in your phone you can also send your reply to a different number Tap to pick another phone number 4 Tap Forward a message Tap and hold the message and tap forward Before forwarding the message you can edit what s written or add or remove attachments Send a message to a group Need to send a messa...

Page 61: ...ds receive a message with a picture of where you are on the map Send an audio message Want to celebrate your friend s birthday with a song Send your song as an audio message 1 When writing a message tap voice note 2 Record your message and tap done 3 Tap Use your voice to write a message Too busy to write a message Write and send a text message with your voice This feature is not available in all ...

Page 62: ...dd a recipient from your contacts list tap Tap your friend s chat account to start chatting 4 Tap the message box write your message and tap Mail You can use your phone to read and reply to mail when you re on the go On the start screen tap To send and receive mail you must be connected to the internet Add a mailbox Do you use different mail addresses for business and leisure You can add several m...

Page 63: ...our phone and a Microsoft Exchange server Exchange ActiveSync can be set up only if your company has a Microsoft Exchange server In addition your company IT administrator must have activated Microsoft Exchange ActiveSync for your account Before starting the setup make sure you have the following A corporate mail address Your Exchange server name contact your company IT department Your network doma...

Page 64: ... writing a name You can also write the address Tip To remove a recipient tap the name and Remove 4 Write the subject and your mail Tip Your phone can help you write your mail faster While writing your phone suggests possible next words to complete your sentence To add a word tap a suggestion To browse the list swipe over the suggestions This feature is not available in all languages 5 To attach a ...

Page 65: ...ion In your mailbox tap the conversation that includes the mail and tap the mail A conversation with unread mail is marked in a different color Save an attachment With the mail open tap the attachment such as a photo and it downloads to your phone Tap the attachment again and tap save to phone Not all file formats can be saved Reply to mail Do you receive mail that needs a quick answer Reply strai...

Page 66: ...he supported languages go to www windowsphone com 1 On the start screen tap 2 Tap and an account if you have linked inboxes 3 To add a recipient from your contacts list tap You can also write the address Tip To remove a recipient tap the name and Remove 4 Tap Subject and say your subject 5 Tap the message box and and say your message 6 Tap to send the mail Link several mailboxes as a unified inbox...

Page 67: ...rence Take a photo Shoot sharp and vibrant photos capture the best moments in your photo album 1 To switch the camera on press the camera key 2 To zoom in swipe up and to zoom out swipe down 3 To focus press and hold the camera key halfway down 4 To take the photo press the camera key down fully Tip Need to capture a moment quickly To switch on the camera when your phone is locked press and hold t...

Page 68: ...to stays intact and the reframed photo can be shared The reframed photo is saved in Photos The full resolution photo can only be viewed in Nokia Pro Camera Outside Nokia Pro Camera an easy to share version of the photo is used Take a self portrait To take a self portrait easily use the front camera of your phone 1 To switch the camera on press the camera key 2 Tap use front camera 3 To take the ph...

Page 69: ...and videos Share your best shots directly from the camera 1 To switch the camera on press the camera key 2 Take a photo or record a video 3 Tap Find the photo or video you want to share and tap share 4 Select how you want to share and follow the instructions Tip To quickly share your photo or video with someone close by tap Tap Send and touch the other phone with your phone The other phone needs t...

Page 70: ... with ease Want to frame your photos professionally Use viewfinder grids and compose perfect photos 1 To switch the camera on press the camera key 2 Tap settings and switch Framing grids to for example Golden ratio or Rule of thirds 3 To take the photo tap Nokia Pro Camera tips Want to take full advantage of Nokia Pro Camera Take a look at these tips and learn more about your high resolution camer...

Page 71: ...uilt in battery for longer camera and phone usage With the Nokia Camera Grip it s easier to focus the camera on specific objects Take better photos with Nokia Smart Camera Want to take better photos of moving objects or take a group photo where everyone is at their best Use Nokia Smart Camera and snap superb photos 1 To switch the camera on press the camera key 2 Tap Nokia Smart Cam 3 To take a ph...

Page 72: ...nt to change and swipe left to find an alternative face 5 Tap the face you want to use Repeat steps 4 5 for all the faces you d like to change 6 When you re done tap Take an action shot Want to take great photos of moving objects Use Nokia Smart Camera to convert photos of moving objects into a single dynamic photo 1 Take a photo using Nokia Smart Camera Tip You don t need to follow the moving obj...

Page 73: ...moving objects in a photo 1 Take a photo using Nokia Smart Camera 2 Tap the round thumbnail next to 3 Swipe up to REMOVE MOVING OBJECTS and tap the photo The camera automatically removes moving objects in the photo 4 Tap Tip To undo the object removal tap the screen and tap Then tap the screen again and tap Download Nokia Lenses from Store Would you like to make your camera even better and find ne...

Page 74: ...os you ve taken or videos you ve recorded with your phone are saved to the Photos hub where you can browse and view them To find your photos and videos easily mark your favorites or organize them into albums View photos Relive those important moments view the photos on your phone Tap Photos 2014 Nokia All rights reserved 74 ...

Page 75: ...s hub swipe to favorites Upload photos and videos to the web Want to upload your photos and videos to a social networking service for your friends and family to see You can do that directly from the Photos hub 1 Tap Photos and browse to a photo or video 2 Tap share and the service 3 Tap or Tip To select several photos at once in the Photos hub tap the album and select the photos and tap Tip To acc...

Page 76: ...p With Windows 7 you can download it from www windowsphone com Delete an album When you delete an album from the phone the photos in that album are also deleted If you ve copied the album to your computer the album and the photos in it remain on your computer Tap Photos albums Tap and hold an album and tap delete You cannot delete online albums from your phone Copy your photos to your computer Hav...

Page 77: ... your photo with just one simple tap 1 Tap Photos albums 2 Tap a photo and tap edit and an option Tip If you have downloaded photo editing apps from Store they are listed here as editing options 3 To save the edited photo tap Show your photos on your friend s screen Want to show your best shots to your friends Use the PhotoBeamer mobile projector and show your photos on your friend s screen withou...

Page 78: ... driving walking and public transportation directions use your current location or any other place as the start point See where you are in a shopping center or other complex building and find your favorite shops and facilities Use your phone s camera viewfinder to reveal the shops and restaurants around you Have your favorite places backed up and at hand on all HERE apps and at here com save place...

Page 79: ... the map and tap delete See where you are on a map If you need to get your bearings check where you are on a map You can also explore different cities and countries 1 On the start screen swipe left and tap HERE Maps shows where you are If HERE Maps can t find your location shows your last known location If accurate positioning is not possible a green halo around the location icon shows the general...

Page 80: ... is shown on the map Tip Want toseemoreinfoabout aplace Theplacedetails viewcancontaingeneralinfo photos reviews links to guides and further suggestions of nearby places When the location is shown on the map to see the place details view tap the info bubble Tip When you tap a public transportation station you can see the public transportation lines that pass through the station if public transport...

Page 81: ...ist To see them on the map tap the map Tip To pin a category to the start screen after selecting a category tap This way you can quickly discover new places wherever you are Use LiveSight to see what s around you through your camera viewfinder To see your current or last known location tap Tap next to your current location To see places through the camera viewfinder hold the phone upright as if ta...

Page 82: ...other vast buildings On the start screen swipe left and tap HERE Maps To use this feature you must be connected to the internet and indoor map data must be available Indoor map data may not be available in all countries or regions or for all buildings 1 When the building is shown on the map zoom in until you can see the parts of the building for example the shops of a shopping center 2 Tap the bui...

Page 83: ...ed driving directions in HERE Drive After setting your destination use your current location as the start point tap start navigation Your route opens in HERE Drive Get directions for public transportation After creating your route tap Your route opens in HERE Transit Public transportation info is available in selected cities around the world Add a photo to a place See something you like Let others...

Page 84: ...access the plan on the go Syncing is also a handy way of transferring your saved places from your previous Nokia phone to your new phone Sync your old phone with your Nokia account and then your new phone If you re signed in to your Nokia account your favorites are synced to your account automatically every time you open HERE Maps To sync your saved places manually tap Switch off automatic sync Ta...

Page 85: ...laces to your Nokia account Tip Use this QR code to download the latest version of HERE Drive to your phone Press and tap Point the camera at the code and tap the link Using services or downloading content may cause the transfer of large amounts of data which may result in data costs Download maps To save on data costs when traveling save new street maps to your phone before your journey If you re...

Page 86: ...certain types of roads such as unpaved roads tap the route options toolbar and switch road types on or off Tip To change the road types later during navigation swipe up from the bottom of the screen and tap Settings Route settings 4 To start navigation tap START By default the map rotates to your driving direction and the compass points north To view the map north up for example to get a general p...

Page 87: ...es tap and hold a place and tap pin to start Get voice guidance Voice guidance if available for your language helps you find your way to a destination leaving you free to enjoy the journey Tap HERE Drive 1 Swipe up from the bottom of the screen and tap Settings Navigation voice 2 Tap a language If you don t want to use voice guidance tap None Tip If you want to hear the street names when you re na...

Page 88: ...ht when it s dark With day and night modes you can see the screen clearly at all times You can also change other settings to suit your needs Tap HERE Drive 1 Swipe up from the bottom of the screen and tap Settings Map options 2 Switch Colors to Night To switch night mode on automatically when it s dark tap Automatic Show places such as gas stations and rest areas on the map Swipe up from the botto...

Page 89: ...s to your Nokia account Pin your favorite destinations to the start screen Tip Use this QR code to download the latest version of HERE Transit to your phone Press and tap Point the camera at the code and tap the link To see if public transportation routing is available in your city or region tap coverage To see a list of all areas where transportation info is available swipe left or right to all S...

Page 90: ... destination in the To box and select from the matches 5 To see later or earlier journeys drag the screen left or right It may take a few seconds to recalculate the journeys 6 To see a journey in detail tap the journey In the journey details view to see the next or previous journey swipe left or right 7 To see more details of your journey also on a map tap Or if you want to jump straight to a part...

Page 91: ...p the place Tip You can pin a favorite destination to the start screen so you can navigate to it quickly Swipe left to FAVORITES tap and hold a place and tap pin to start Remove a saved place Swipe left to FAVORITES tap and hold a place and tap delete Find nearby stops and stations Don t know where the nearest bus stop is HERE Transit finds your nearby stops and stations and checks the next depart...

Page 92: ...S and GLONASS may require transferring small amounts of data over the cellular network If you want to avoid data costs for example when traveling you can switch the mobile data connection off in your phone settings Wi Fi positioning improves positioning accuracy when satellite signals are not available especially when you are indoors or between tall buildings If you re in a place where the use of ...

Page 93: ...on to on Use a mobile data connection when roaming Connecting to the internet when roaming especially when abroad can raise data costs substantially Data roaming means using your phone to receive data over networks that your network service provider doesn t own or operate On the start screen swipe left tap Settings cellular and switch Data roaming options to roam Web browser Catch up on the news a...

Page 94: ...u can open up to 6 browser tabs and switch between them Tap Internet Explorer Tap tabs Switch between tabs Tap tabs and a tab Close a tab Tap tabs Add a website to your favorites If you visit the same websites all the time add them to your favorites so you can access them quickly Tap Internet Explorer 1 Go to a website 2 Tap add to favorites Tip You can also pin your favorite websites to the start...

Page 95: ...page and how you want to share Clear the browser history When you ve finished browsing you can delete your private data such as your browsing history and temporary internet files 1 Tap Internet Explorer 2 Tap settings delete history A cache is a memory location that is used to store data temporarily If you have or have tried to access confidential info or a secure service requiring passwords clear...

Page 96: ...in the background You can do it without closing any apps 1 On the start screen swipe left and tap Settings Wi Fi 2 Switch Wi Fi networking to Off Close a mobile data connection On the start screen swipe left tap Settings cellular and switch Data connection to off 2014 Nokia All rights reserved 96 ...

Page 97: ...ack Tap or To play songs in a random order tap Fast forward or rewind Tap and hold or Listen to music wirelessly With the JBL PowerUp wireless speaker you can listen to music in high audio quality and charge your phone all without any wires Nokia wireless speakers such as JBL PowerUp are sold separately The availability of accessories varies by region You need a Nokia wireless charging cover marke...

Page 98: ...y your favorite FM radio stations on the go To listen to the radio you need to attach a compatible headset to the device The headset acts as an antenna 1 On the start screen swipe left and tap Music Videos radio 2 Connect a compatible wired headset 2014 Nokia All rights reserved 98 ...

Page 99: ...associated with your Nokia account do not close it If you do all these will be lost Downloading and streaming music and other content may involve transfer of large amounts of data through your service provider s network For info about data transmission charges contact your network service provider Mix radio Discover new music with Mix radio Mix Radio The easiest way to check out new artists and so...

Page 100: ...orite artists 1 On the start screen swipe left and tap Nokia Music 2 Tap create a mix 3 Tap 4 Write an artist name you can add up to 3 names 5 Tap to create a mix based on the selected artists Buy music Keep up with the beat and download your favorite music from Nokia Music Tip Where available use a Wi Fi connection to stream and download music from Nokia Music 1 On the start screen swipe left and...

Page 101: ...andom order tap Skip to the next or previous song Tap or Sync music and videos between your phone and computer Do you have media on your computer that you want to listen to or watch on your phone Use a USB cable to sync music and videos between your phone and computer 1 Connect your phone to a compatible computer with a USB cable 2 In your computer s file manager such as Windows Explorer or Finder...

Page 102: ...me tap and hold a game in the collection view and tap uninstall The availability of payment methods depends on your country of residence and your network service provider Play a game Gaming on your phone is a truly social experience Xbox Microsoft s gaming service lets you play games with your friends and use your gamer profile to keep track of game scores and achievements You can do this online o...

Page 103: ...ap get more games Accept an invitation to play a game Sign in to Xbox swipe to notifications and tap the invitation If you don t have the game but it is available in your area in Store you can either download a trial version or buy it right away Resume playing a game When you return to a game there may be a resume icon in the game itself If not tap the screen 2014 Nokia All rights reserved 103 ...

Page 104: ...hone tablet computer or Xbox When you stop working on a document and go back to it later you re in the same place where you left it no matter which device you re using Microsoft Office Mobile consists of the following Microsoft Word Mobile Microsoft Excel Mobile Microsoft PowerPoint Mobile Microsoft SharePoint Workspace Mobile Windows SkyDrive Read Microsoft Office documents In the Office hub you ...

Page 105: ...d the document and tap pin to start Add a comment Tap Search for text in a document Tap the Word file and Send a document in a mail Tap the Word file and share Create an Excel workbook With Microsoft Excel Mobile you can create new Excel workbooks Tap Office and swipe to recent 1 Tap 2 Tap a blank Excel file or a template 3 Tap a cell and the text box at the top of the page 4 Enter values or text ...

Page 106: ...t PowerPoint Mobile 1 Tap Office swipe to places and tap the location of the PowerPoint file you want to view 2 Tap a PowerPoint file and turn your phone to landscape mode 3 To browse between slides swipe left or right 4 To go to a specific slide tap and the slide you want to see 5 To add a note to a slide turn your phone to portrait mode and tap the blank area under the slide 6 To edit a slide ta...

Page 107: ... your notes to SkyDrive and view and edit them with OneNote on your phone on your computer or online in a web browser 1 On the start screen swipe left and tap OneNote 2 Tap 3 Write your note 4 To format the text tap format 5 To add a picture tap 6 To record a sound clip tap 7 To save the changes press If you have a Microsoft account set up on your phone your changes will be saved and synced to you...

Page 108: ...or delete Add an appointment Need to remember an appointment Add it to your calendar 1 On the start screen swipe left and tap Calendar 2 Swipe to day or agenda and tap 3 Fill in the fields 4 To add a reminder tap more details Reminder and set the reminder time 5 Tap Edit or delete an appointment Tap and hold the appointment and tap edit or delete View your schedule You can browse your calendar eve...

Page 109: ...hone helps you do your job If you have a work phone your company can create a company account that keeps the information in your phone more secure gives you access to documents or info from inside the company s network and even provides apps or Hubs that help you do your job If your company has apps available you are given the option to download them as soon as you ve finished adding the company a...

Page 110: ...on your phone Your phone has a variety of security options to make sure no one else has access to the sensitive data you have stored on your phone For example you can set your phone to lock automatically or you can even locate your phone if it gets lost not available in all regions For more info see the Security section in this user guide or go to www nokia com gb en products nokia for business no...

Page 111: ...conferences Lync is built to fully integrate with Microsoft Office You can download the Microsoft Lync 2010 mobile version to your phone from Store For more info see the user documentation on the Microsoft Lync support pages at lync microsoft com en us resources pages resources aspx title downloads See also the Office section in this user guide Share your screen on another screen Do you have a pre...

Page 112: ... social media tap Share remotely and Messaging Email or Social media 4 To update the screen shake your phone Tip To update the screen automatically tap auto update in the Nokia Beamer app 5 To stop sharing press the lock key or in the Nokia Beamer app tap stop beaming 2014 Nokia All rights reserved 112 ...

Page 113: ...te Keep your phone up to date Stay in step with the beat update your phone software and apps to get new and enhanced features for your phone Updating the software may also improve your phone performance Warning If you install a software update you cannot use the device even to make emergency calls until the installation is completed and the device is restarted 2014 Nokia All rights reserved 113 ...

Page 114: ...instructions shown on your phone Tip Check Store for app updates Switch off automatic update downloading If you want to keep tight control of your data costs while roaming you can switch off automatic update downloading On the start screen swipe left tap Settings phone update and clear the Automatically download updates if my data settings allow it check box Use a high speed connection Why not mak...

Page 115: ...example in the EU you are only allowed to use 5150 5350 MHz Wi Fi indoors and in the USA and Canada you are only allowed to use 5 15 5 25 GHz Wi Fi indoors For more info contact your local authorities Connect to a Wi Fi Connecting to a Wi Fi network is a handy way of accessing the internet When out and about you can connect to Wi Fi networks in public places such as a library or internet café On t...

Page 116: ...twork service provider The NFC area is on the back of your phone near the camera Tap other phones accessories tags or readers with the NFC area Before using NFC make sure the screen and keys are unlocked You may be able to pay or use your phone as a ticket even when your phone is locked depending on your service provider Connect to a Bluetooth accessory with NFC Hands busy Use a headset Or why not...

Page 117: ...again For more info see the accessory s user guide Read NFC tags NFC tags can contain info such as a web address a phone number or a business card The info you want is just a tap away Tap a tag with the NFC area of your phone 2014 Nokia All rights reserved 117 ...

Page 118: ...tary value You may need to reinstall and activate the payment or ticketing app after repair of your device You may need to reinstall and activate the cards you have added as well as the payment or ticketing app after repair of your device Bluetooth You can connect wirelessly to other compatible devices such as phones computers headsets and car kits You can also send your photos to compatible phone...

Page 119: ...d your content using Bluetooth Want to share your content or send photos you ve taken to a friend You can use Bluetooth to wirelessly send your photos or other content to compatible devices or to your computer You can use more than one Bluetooth connection at a time For example while using a Bluetooth headset you can still send things to another device 1 Make sure Bluetooth is turned on 2 Tap and ...

Page 120: ...er content such as music use either the Windows Phone app for desktop or Windows Explorer Restore backed up data To restore the stuff you have backed up sign in to your Microsoft account The content is restored automatically You can restore your backed up data after resetting or updating your phone software or when setting up a new phone Check and increase available memory on your phone Want to ch...

Page 121: ...Transfer for Mac app which you can download from www nokia com 1 Connect your phone to a compatible computer with a compatible USB cable 2 On your computer open a file manager such as Windows Explorer or Finder and browse to your phone Tip Your phone is shown under portable devices as Windows Phone To see the folders of your phone double click the name of the phone There are separate folders for d...

Page 122: ...sing it 1 On the start screen swipe left and tap Settings lock screen 2 Switch Password to On and type in a security code at least 4 digits 3 Tap Require a password after and define the length of time after which the phone locks automatically Keep the security code secret and in a safe place separate from your phone If you forget the security code and cannot recover it or if you enter the wrong co...

Page 123: ...and tap phone 3 Tap change SIM PIN The PIN code can be 4 8 digits Find your lost phone Misplaced your phone or afraid it s been stolen Use find my phone to locate your phone and lock or delete all data from it remotely You need to have your Microsoft account on your phone 1 On your computer go to www windowsphone com 2 Sign in with the same Microsoft account as on your phone 3 Select find my phone...

Page 124: ...let app available to go with your card Use your cards in Wallet for NFC payments if supported by your network service provider Store your deal coupons and membership cards in your Wallet To keep your Wallet secure define a PIN code for it Define a PIN code for Wallet Keep your virtual wallet secure 1 On the start screen swipe left and tap Wallet 2 Tap settings pin switch Wallet PIN to On and type ...

Page 125: ... may need to reinstall and activate the payment or ticketing app after repair of your device You may need to reinstall and activate the cards you have added as well as the payment or ticketing app after repair of your device Access codes Ever wondered what the different codes on your phone are for PIN code 4 8 digits This protects your SIM card against unauthorized use or is required to access som...

Page 126: ...y apply and all the personal data on your phone may be deleted For more information contact Nokia Care or your phone dealer IMEI This is used to identify phones in the network You may also need to give the number to Nokia Care services To view your IMEI number dial 06 2014 Nokia All rights reserved 126 ...

Page 127: ...ssories Troubleshooting and discussions may not be available in all languages For support videos go to www youtube com NokiaSupportVideos If your phone freezes Try the following Press and hold the volume down key and power key at the same time for about 10 seconds The phone restarts Update your phone software Reset your phone This restores the factory settings and erases all your personal content ...

Page 129: ...ap Settings about You can also find the info on your phone label which is located under the SIM holder To open the SIM holder push the SIM door key into the hole until the holder is released and pull the holder out To see the phone label tray put the SIM door key into the hole at the front end of the tray inside the SIM holder opening and pull the tray out 2014 Nokia All rights reserved 129 ...

Page 130: ...mbers vary by location 7 Select call 8 Give the necessary info as accurately as possible Do not end the call until given permission to do so When you switch your phone on for the first time you are asked to create your Microsoft account and set up your phone To make an emergency call during the account and phone setup tap emergency call Important Activate both cellular and internet calls if your p...

Page 131: ...y limit your ability to use the same content on your device again For more info contact your service provider Battery and charger info Your device has an internal non removable rechargeable battery Do not attempt to open the back cover or remove the battery as you may damage the device To replace the battery take the device to the nearest authorized service facility Charge your device with AC 60U ...

Page 132: ...e provider Accessibility solutions Nokia is committed to making mobile phones easy to use for allindividuals including those withdisabilities For more information visit the Nokia website at www nokiaaccessibility com Hearing Warning When you use the headset your ability to hear outside sounds may be affected Do not use the headset where it can endanger your safety Some wireless devices may interfe...

Page 133: ... Safety should be every driver s first priority Drivers must obey all local laws that may include restrictions on the use of mobile telephones or accessories while driving If use is legal always keep your hands free to operate the vehicle while driving and use a handsfree device whenever possible Suspend calls in heavy traffic or hazardous weather Get to know your mobile phone and its features and...

Page 134: ...at the app is provided as is Downloading of maps games music and videos and uploading of images and videos may involve transferring large amounts of data Your service provider may charge for the data transmission The availability of particular products services and features may vary by region Please check with your local Nokia dealer for further details and availability of language options FCC IND...

Page 135: ...iance with the MPEG 4 Visual Standard by a consumer engaged in a personal and noncommercial activity and ii for use in connection with MPEG 4 video provided by a licensed video provider No license is granted or shall be implied for any other use Additional information including that related to promotional internal and commercial uses may be obtained from MPEG LA LLC See www mpegla com The Qi symbo...

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