Table 16. Smart DC Controller - Troubleshooting
Display
Condition
Description
Alert, Error or
Fault
Possible Causes
Solutions
FAULT 2
PHOTO EYE
P h o t o e y e i s
missing or not
working.
This fault can only occur if monitored
photo eye function check fails. See
"Monitored External Entrapment
Sensors" on page 92 for details.
Correct malfunctioning
photo eye.
FAULT 3
VOLTAGE SAG
Not used in
SlideSmart.
N/A
N/A
FAULT 4
GATE NO LOAD
Smart DC
Controller has
detected there
is no load on
operator. Gate is
non-operational
while this fault is
triggered.
Possible causes:
Motor wires disconnected.
DC switch off.
1.
Check DC motor
wires.
2.
Turn DC power
switch on.
3.
Press RESET to clear
fault.
FAULT 5
LIMIT FAILED
Not used in
SlideSmart.
N/A
N/A
FAULT 14
STUCK GATE
Smart DC
Controller
tries 3 times to
overcome stuck
gate. Gate is
non-operational
while this fault is
triggered.
Caused by broken gate hardware or
ice/snow buildup.
1.
Check and correct
gate hardware as
required.
2.
Press RESET to clear
fault.
ERROR 1
DIRECTION
ERROR
S m a r t D C
C o n t r o l l e r
detects operator
r a n i n w ro n g
direction.
Motor wiring.
1.
Check motor wiring
and correct, as
needed.
2.
Press RESET to clear
fault.
ERROR 3
Hy5B FAILED
Smart DC
Controller
detects
communication
error with a
Hy5B vehicle
detector.
Caused by Hy5B removal or lack
socket connection integrity. Message
indicates which detector alert applies
to: Exit Loop (ELD), Inside Obstruction
Loop (IOLD), Outside Obstruction
Loop (OOLD), or Center Loop (CLD).
1.
Press RESET.
2.
Remove and re-
install Hy5B.
3.
Replace Hy5B, if
needed.
ACCESSORY CONNECTIONS
MX4505 Rev. E ©2020
SlideSmart DC Programming and Operations
hysecurity.com | 800-321-9947
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