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5-38
Item
Description
Operator
Extension number for the operator
: You can fill in up to five extension
numbers, separated by a comma in this format: “,”. The default extension
number is 200.
Call waiting and DND are disabled by default. The call transfer function for the
receptionist's extension will function only during non-business hours.
Note
: No default extension number for an operator exists on a non-FXS device
(e.g. OM20-NA, OM50-8FXO).
Call Distribution
: Select a call distribution scheme below when there is more
than one operator:
-
Sequential
: Terminate the incoming call to the first available extension
on the operator list starting from the first one.
-
Circular
: Terminate the incoming call to extension in Round-robin order;
-
Simultaneous
: Terminate incoming calls to all available extensions on
the operator list simultaneously and the first one to pick up is connected.
Press (number) to reach the operator
: The number to reach the operator. The
default value is 0.
Note:
If the default value is changed, you must modify related greetings, such
as “To transfer to an operator, press zero”.
No. of rings before voice prompt
: The device will play prompts when the
number of rings reaches the value set here. The default value is 10.
First digit timeout:
The device plays a greeting to incoming callers. The call
will be transferred to the operator within the preset time after the greeting is
played. After playing the greeting the first time, transfer it to the operator after
24 seconds if there is no caller dialing.
Step 2
Click
Save
to save the configuration.
