New Rock Technologies OM20, Installation And Configuration Manual

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Guide Description
This all-in-one guide intends to help the VAR, SI and Service Providers to correctly install and manage
the New Rock OM20 and OM50 IP telephony systems.
The manual guides administrators in setting OM parameters on Web interfaces. Some parameters can
be set by using a telephone.
Contents
Amendment Records ...................................................................................................................................................... 2
Guide Description
...........................................................................................................................................................
3
1 Installation and Configuration Process Overview .............................................................................................. 7
1.1 Preparation ............................................................................................................................................................................... 7
1.2 Connecting the Components ................................................................................................................................................. 7
1.3 Configuring Basic Voice Services ........................................................................................................................................ 7
1.4 Configuring Advanced Features ........................................................................................................................................... 7
1.5 Localizing the System ............................................................................................................................................................ 8
2 Preparation .................................................................................................................................................................... 8
2.1 Site Survey ............................................................................................................................................................................... 8
2.1.1
ITSP and PSTN Connectivity
............................................................................................................................ 8
2.1.2
Local Network Connectivity ..............................................................................................................................
9
2.1.3 Customer Phone Requirements ........................................................................................................................ 9
2.2 Deployment Considerations .................................................................................................................................................. 9
2.2.1
Codec and Network bandwidth
....................................................................................................................... 9
2.2.2
Factors which will effect voice quality ........................................................................................................
10
2.2.3 Static or Dynamic IP address for devices ................................................................................................. 11
2.2.4 Fax and POS machine ....................................................................................................................................... 11
2.3 Updating the Firmware ......................................................................................................................................................... 11
3 Connecting the Components .................................................................................................................................. 12
3.1 Connecting the Administration Computer ......................................................................................................................... 12