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5-37
Item
Description
Recovery
Press *8300 to recover a replaced voice greeting file.
Never restart your device during recording.
3) Upload greetings
Your customized greetings must be converted into an 8 kHz, 16-bit mono .wav file that can be used on
device Telegreeting, an audio-file-conversion tool developed by New Rock. You can download the
Telegreeting from
http://en.newrocktech.com/show/592.html
Step 1
Go to
Basic
>
Audio files
>
Upload greeting
.
Step 2
Click
Browse
to select the audio files for uploading.
Step 3
Click
Upload
The name of the audio file to be uploaded should begin with "user", and can contain letters,
digits or underscores only. You must use a .wav file format.
The sampling rate of the .wav file can only be 22.050 kHz or 8.000 kHz.
5.1.2
Assigning the Attendant Extensions
When the caller dials default-number 0, the call is transferred to an operator. By default, the first FXS
port is reserved for the operator phone with the extension number 200. For devices without an FXS port
(such as OM20-NA), no default operator is available.
But to add an operator or modify other related information, follow these procedures:
Step 1
Go to
Basic
>
Auto Attendant
to configure
Operator
settings.