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4-23
Item
Description
Connection
status
Displays whether the current port is connected to an analog trunk.
Port
FXO port number on the device.
Enable
Select to enable the line. By default, the trunk line is enabled.
Number
The trunk number will be displayed as the calling number when the incoming call
number is not displayed or the caller ID is disabled, so it is recommended to use
an actual trunk number. The number is 2xx by default.
Step 3
To verify your progress, perform the following tasks:
Use an external phone, such as a cell phone, to place an inbound call to the telephone number
(trunk line number). Assuming that you have left the default settings in place, the Auto
Attendant answers the call. You can then dial an extension number to verify that the call rings to
the station.
4.1.3
Configuring the Inbound Handling – Auto Attendant
By default, all incoming calls are directed to the auto attendant, where callers are prompted to enter the
extension number of the destination phone providing immediate and professional service. You can
schedule different auto attendants to play, based on the time and day of the week.
Step 1
Log in to
OM20
as
Admin
account
Step 2
On
Trunk > Analog trunk
or
IP trunk
page, verify if the inbound route is set to
Attendant
and set
the greeting for the trunk.
By default, the greetings for the auto attendant are configured on the
Basic
>
Auto attendant
page.
Step 3
Go to
Basic
>
Auto attendant
to enter
Auto attendant configuration interface.
