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NTC-8000 – M2M Multi-Port Network Gateway
UM-00006 v1.1
www.netcommwireless.com
SIM Security
In most cases, the NTC-8000-01 comes with SIM cards which are soldered to the main board. These units will not request a SIM
PIN and must be activated by the network operator based on the IMSI number printed on the Product ID label.
For units with a SIM card slot, if the SIM card is locked you will need to unlock it with a PIN provided with your SIM card. You can
find out if the SIM is locked by viewing the SIM Status on the Status page:
Figure 16 - SIM Security - Status Page Warning
If the SIM Status is SIM PIN Locked as above, perform the following:
a)
Click on the Internet Settings menu at the top of the page and then the Mobile Broadband menu item and finally
select the SIM Security item.
Figure 17 - SIM Security - SIM PIN Needed
b)
In the PIN field, enter the PIN code for the SIM and then enter it again in the Confirm PIN field for confirmation.
Note: You can also select Remember PIN so that entering the PIN code each time the SIM is inserted is not required.
Alternatively you can also disable SIM PIN protection by selecting to Disable PIN from the PIN Protection drop down menu.
c)
Click the Save button.
Entering a PUK code
After three incorrect attempts at entering the PIN code, you are requested to enter a PUK code.
Note: You will need to contact your mobile broadband provider to obtain this number.
Your carrier will issue you a PUK code to enable you to unlock the SIM and enter a new PIN code. Enter the new PIN and PUK
codes and click the Save button.
Figure 18 - SIM Security - SIM PUK Needed
Remember PIN
This feature allows the gateway to automatically send the PIN to the SIM each time the SIM asks for it (usually at power up).
This enables the SIM to be PIN Locked (to prevent unauthorised re-use of the SIM elsewhere), while still allowing the gateway to
connect to the cellular service.
When the Remember PIN feature is enabled, the user-entered PIN is encrypted and stored locally in the gateway. The next time the
SIM asks the gateway for the PIN the gateway decrypts the PIN and automatically sends it to the SIM without user intervention.
When this feature is disabled and the SIM is PIN locked, the PIN must be manually entered via the gateway‘s configuration interface.
This is not desirable where the gateway is unattended.