UM-00006 v1.1
www.netcommwireless.com
NTC-8000 – M2M Multi-Port Network Gateway
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Appendix B: Recovery mode
The NTC-8000-01 features two independent operating systems, each with its own file systems. These two systems are referred to
as 'Main' and 'Recovery'. It is always possible to use one in order to restore the other in the event that one system becomes
damaged or corrupted (such as during a firmware upgrade failure).
Both systems have web interfaces that can be used to manipulate the other inactive system. The gateway starts up by default in the
Main system mode, however the gateway may be triggered to start in recovery mode if desired.
To start the gateway in recovery mode:
1.
Power on the gateway and allow it to remain on for at least 1 minute to complete its boot procedure.
2.
Press and hold the physical reset button on the rear interface panel of the gateway for between 3 and 10 seconds and then
release the button. The gateway boots into recovery mode.
3.
In your browser, navigate to
http://192.168.1.1
. The gateway’s recovery mode is hardcoded to use this address regardless
of the IP address that was configured in the main system. The gateway’s recovery console is displayed.
Figure 71 - Recovery console
The recovery console provides limited functionality. Basic status information is available, as well as access to the System log for
troubleshooting. The Application Installer can be used to upload and install different firmware, allowing you to roll back to a previous
firmware in the event that an upgrade fails. The Settings menu provides the ability to reset the gateway to factory default settings
and the Reboot tab allows you to perform a soft reboot of the gateway.
