C-3
For software support after the initial 90 days or hardware support after the
warranty period, the charges are per incident. You can charge these fees to
either a MasterCard or VISA credit card.
Please have your system name, model number, serial number, and as much
information as possible about the problem available before calling.
Outside the U.S. or Canada, please contact your local NEC office or their
dealers.
NECCSD Customer Assistance Center
NECCSD offers Customer Service for extended warranty and contract in-
formation, spare parts ordering, warranty claims, repair services, and serv-
ice authorizations.
Direct assistance is available Monday through Friday from 8:30 a.m. to 8:00
p.m. Call the NECCSD Customer Assistance Center, toll free, at
1-888-632-
9128
(U.S. and Canada only).
NECCSD FaxFlash Service
U.S. and Canada:
(888) 329-0088
International:
(978) 635-6090
This automated fax service offers product brochures, installation
procedures, quick reference guides, promotional forms, troubleshooting
information and more. Automated fax service is not toll free for overseas
customers.
Using FaxFlash
FaxFlash is a self-help, automated electronic information service for obtain-
ing up-to-date product application notes, installation procedures, trouble-
shooting tips, data sheets, technical information bulletins, illustrated parts
lists, part numbers, and other information about your system.
Using a fax machine, you can obtain information from FaxFlash 24 hours a
day, 7 days a week. Simply call the FaxFlash number on your touch-tone
telephone and follow the voice prompts to order the information you want.
FaxFlash automatically faxes the information to you.
Summary of Contents for VERSA 6220 - SERVICE
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