NEC SuperScript 1400, User Manual

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84 Chapter 9, Customer Service
4. Cartons, carrying cases, batteries, external cabinets,
magnetic tapes, or any accessories used in connection
with the Product.
5. This warranty covers only NECTECH-supplied
components. Service required as a result of third party
components is not covered under this warranty.
Warranty Support
NECTECH will pay labor and material expenses for covered
items, but we will not pay for the following:
1.
Removal or installation charges.
2. Costs of initial technical adjustments (set-up), including
adjustment of user controls.
3. Payment of shipping and related charges incurred in
returning the Product for warranty repair or exchange.
Obtaining Warranty Service
All service calls must be qualified by a NECTECH technical
support specialist. A service request can be made by calling
800-632-4650.
NECTECH may send a replacement printer which will be, at
NECTECH’s option, new or like new, and will meet all of the
specifications of the replaced printer. The replacement printer
will be shipped for delivery within 3 business days at
NECTECH’s expense within the United States or Canada
upon receipt of your defective printer, or upon receipt of a
major credit card number to guarantee receipt of the
defective printer. The warranty period on any replacement
printer shall be either 1) the remaining balance of the original
one (1) year term, or 2) ninety (90) days, whichever is longer.
With the exception of the duration, the terms and conditions
of this warranty shall apply to any replacement printer. No
service will be provided outside of the United States or
Canada.
NECTECH requires that you provide the original bill of sale
or receipt as proof of purchase in order to obtain warranty
service. Please retain such proof of purchase with your
records.
You can contact Technical Support and Service by dialing
800-632-4650.
Limitation of Damages and Implied
Warranties
NECTECH’s sole liability for any defective product is limited
to the repair or replacement of the product at our option.
NECTECH shall not be liable for:
1.
Damage to other property caused by any defects in this
product, damages based upon inconvenience, loss of use
of the product, loss of time or data, commercial loss; or
2. Any other damages, whether incidental, consequential,
or otherwise.
This warranty is exclusive and is in lieu of all other
warranties, express or implied, including but not limited to,
the implied warranties of merchantability or fitness for a
particular purpose. Some states do not allow the exclusion of
implied warranties or the limitation or exclusion of liability
for incidental or consequential damages. Therefore, the
above exclusions or limitations may not apply to you.
This warranty gives you specific legal rights, and you may
also have other rights which vary from state to state.
For information, telephone 800-632-4650.
Note: All Products returned to NECTECH for service MUST
have prior approval; this may be obtained by calling the
above number. Any unit shipped to NECTECH without
authorization may be returned freight collect.
This Product is warranted in accordance with the terms of
this limited warranty. Consumers are cautioned that
Product performance is affected by system configuration,
software, the application, customer data, and operator
control of the system, among other factors. While NEC
TECHNOLOGIES, INC. Products are considered to be
compatible with many systems, the specific functional
implementation by the customers of the Product may vary.
Therefore, the suitability of a Product for a specific purpose
or application must be determined by the customer and is not
warranted by NECTECH.