NEC SuperScript 1400, User Manual

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70 Chapter 8, Troubleshooting
Blurred Image If the print appears blurred:
• Make sure only recommended paper is
used.
• Make sure only fresh, dry paper is being
used.
• Make sure the printer was not bumped
during printing and the surface it is placed
on is not wobbly.
• There may be a problem with the paper
feeding mechanism.
Toner Spots If toner spots appear on the page:
• Make sure the paper meets required
specifications.
• A recent paper jam may have
contaminated the paper path. Print several
sheets of paper through the printer to help
clear the paper path.
• The Toner Cartridge may be damaged and
need replacing.
Repeating Marks If marks repeatedly appear on the printed
side of the page at even intervals:
• The paper path may be contaminated.
Open the Top Cover and remove the Toner
Cartridge.
• Check for loose pieces of paper jammed in
the paper path.
• Print several blank sheets of paper to help
clear out the contamination.
Problem Solution
Smeared Image If the page is easily smeared:
• Clean the inside of the printer.
• Check the paper type and quality.
• The toner may be unevenly distributed
inside the Toner Cartridge. Remove the
Toner Cartridge and redistribute the toner.
• Check the Toner Cartridge for damage.
White Streak If a vertical white streak appears on the page:
• The toner supply may be low. You may be
able to temporarily extend the Toner
Cartridge life by redistributing the toner.
• The Toner Cartridge may be defective.
Remove the cartridge and check for
damage.
• Replace the Toner Cartridge if it is worn or
has reached the end of its expected life.
• If the whole page is light, the print solution
setting is too light or Toner Save Mode
may be on. Adjust the print resolution and
Toner Save Mode with the printer
properties.
• A combination of faded and smeared
defects may indicate that the Toner
Cartridge needs cleaning.
Black Lines If black or white vertical streaks appear on
the page:
• Try wiping inside the Toner Cartridge area
and laser scanner unit lens. See page 63.
• The photosensitive drum inside the Toner
Cartridge has probably been scratched.
Install new Toner Cartridge.
• The Toner Cartridge may be defective.
Remove the cartridge and check for
damage.
• Replace the Toner Cartridge if it is worn or
has reached the end of its expected life.
Problem Solution