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Chapter 8, Troubleshooting
Paper Out-Manual Feed
• The Manual Feed Tray (Tray 1) is empty. You must
feed paper to it one sheet at a time.
• Load the correct paper into Tray 1 and press the Go/
Continue button to print each page.
Paper Jam
There is a paper jam somewhere in the printer. Clear the
paper jam and open and close the Top Cover. Refer to
the paper jam section of this chapter.
Paper Size Error
The engine detected a paper size mismatch between the
paper loaded and the size specified in the driver or
application.
Memory Overflow Error
The document is too complex, and printer does not have
enough memory to print the job.
• Try to free some printer memory by removing any
unnecessary fonts, macros, or any data currently in
printer memory.
• For a temporary solution, simplify the image or print at
a lower resolution.
Mode
Message
Cover Open/No Toner Cartridge
The printer’s Top Cover is open or there is no Toner
Cartridge.
• Close the Top Cover.
• Make sure that the Toner Cartridge is correctly
installed in the printer.
Internal Error
The printer detects an internal error.
All four LEDs blink rapidly and sequentially.
• Reset the printer by turning the printer off and on.
• If the message persists, contact a service
representative.
Engine Error
The printer detects an engine error (LSU or Fuser).
All four LEDs blink at the same time.
• Reset the printer by turning the printer off and on.
• If the message persists, contact the service
representative.
Mode
Message
Summary of Contents for SuperScript 1400
Page 1: ...S U P E R S C R I P T 1 4 0 0 USER S GUIDE June 2000 ...
Page 6: ...vi SuperScript 1400 User s Guide ...
Page 10: ...4 Chapter 1 Introduction ...
Page 30: ...24 Chapter 3 Installing the Software ...
Page 66: ...60 Chapter 6 Printer Tasks ...
Page 86: ...80 Chapter 8 Troubleshooting ...
Page 104: ...98 Appendix C The Status Monitor ...