NEC N8100-1573F User Manual Download Page 252

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8-30 Troubleshooting

Maintenance Tools

The Maintenance Tools is used for preventive maintenance, fault analysis, and configuration of this
product.

Starting Maintenance Tools

Start the Maintenance Tools according to the following procedure.

Turn on peripheral devices and the server in this order.

Insert the NEC EXPRESSBUILDER DVD supplied with your server into the optical disk
drive of your server.

Press

Ctrl

Alt

, and

Delete

to reboot the server from the NEC EXPRESSBUILDER.

(You may also turn off and then on again to reboot the server.)

System boots up displaying Boot selection menu.

IMPORTANT:

An initial selection of the menu is "Os installation". If

no access is made for 10 seconds after the Boot selection menu is
displayed, "Os installation" starts automatically.

Select "Tool menu (Normal mode)".

Summary of Contents for N8100-1573F

Page 1: ...N8100 1573F 1574F NEC Express5800 iR110a 1H User s Guide 1st Edition June 2009 ONL 510 008 01 iR110a 1H 100 00 0906...

Page 2: ...e Warranty Statement accompanying each product However actual performance of each such product is dependent upon factors such as system configuration customer data and operator control Since implement...

Page 3: ...burns or property damage if the instruction is ignored Precautions and notices against hazards are presented with one of the following three symbols The individual symbols are defined as follows Atten...

Page 4: ...cannot be specifically identified Do not disassemble repair or modify the server Otherwise an electric shock or fire may be caused Do not place the server near a fire Otherwise a fire may be caused Do...

Page 5: ...cular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to corre...

Page 6: ...indows Server 2003 R2 Standard Edition operating system and Microsoft Windows Server 2003 R2 Enterprise Edition operating system or Microsoft Windows Server 2003 Standard Edition operating system and...

Page 7: ...e latest technology to implement a computer for the next generation Read this User s Guide thoroughly to fully understand handling of the NEC Express server and appreciate its functions to the maximum...

Page 8: ...your system Chapter 4 Configuring Your Server tells you how to configure the system and provides instructions for running the BIOS SETUP Utility and the RAID Configuration utility which is used to con...

Page 9: ...anagement software of EXPRESSBUILDER to the client computer without the DVD drive Appendix H Product Configuration Record Table provides a table to be filled with your server configuration Text Conven...

Page 10: ...Regarding the Transportation of this System 1 16 User Support 1 17 Chapter 2 General Description 2 1 Names and Functions of Components 2 2 Front View 2 2 Internal View 2 6 Mother Board 2 8 Standard Fe...

Page 11: ...n Windows Installation 5 30 Flow of Setup 5 35 Installing Windows Server 2003 5 36 Installing and Setting Device Drivers 5 45 Setting for Solving Problems 5 54 Memory Dump Debug Information Windows Se...

Page 12: ...STATUS LED 8 5 Disk LED 8 6 Error Messages 8 7 POST Error Messages 8 7 Beep Codes 8 11 Error Messages on Virtual LCD 8 12 Solving Problems 8 14 Problems with the Server 8 14 Problems with Windows 8 1...

Page 13: ...4 Tape Media B 4 Keyboard B 5 Mouse B 6 Appendix C IRQ C 1 Appendix D Installing Windows Server 2008 D 1 Notice D 1 Optional Board Supported by NEC EXPRESSBUILDER D 1 Service Pack Which EXPRESSBUILDE...

Page 14: ...Pack E 2 Updating System E 2 Re installing to the Hard Disk Drive which has been upgraded to Dynamic Disk E 2 Mounting MO Device E 2 About Removable Media E 2 Floppy Disk Drive E 2 About the System Pa...

Page 15: ...ver 2003 F 6 Creating Windows Server 2003 OEM Disk for EXPRESSBUILDER F 6 Windows Server 2003 Clean Installation F 8 Procedure for License Authentication F 11 Updating the System Applying Service Pack...

Page 16: ...x This page is intentionally left blank...

Page 17: ...Chapter 1 Notes on Using Your Server This chapter includes information necessary for proper and safe operation of your server...

Page 18: ...or their vicinity in your server to inform the user that a hazardous situation may arise when operating the server Do not intentionally remove or damage any of the labels If you find any labels totall...

Page 19: ...Notes on Using Your Server 1 3 3 5 inch Disk Model FRONT REAR...

Page 20: ...away from the server Do not insert needles or metal objects into ventilation holes in the server or openings in the optical disk drive Doing so may cause an electric shock Always install the server o...

Page 21: ...eign matter e g pins or paper clips enter the server Failure to follow this warning may cause an electric shock a fire or a failure of the server When such things accidentally enter the server immedia...

Page 22: ...trays for the rack Failure to follow this instruction may cause some parts to fall to be broken and or to result in personal injury Insert hinges completely When installing the rack door make sure th...

Page 23: ...fications of your server may heat up the cord and cause a fire Do not connect the power cord to an outlet that has an illegal number of connections The electric current exceeding the rated flow overhe...

Page 24: ...the power cord Do not place any object on the power cord Do not bundle power cords Do not alter modify or repair the power cord Do not secure the power cord with staples or equivalents Do not use any...

Page 25: ...ad on the server pulled out from the rack Do not apply any load on the server pulled out from the rack Doing so bends the frame of the server Consequently the server cannot be pushed back into the rac...

Page 26: ...ector may cause an electric shock or a fire resulted from a short circuit Do not use any unauthorized interface cable Use only interface cables provided by NEC and locate a proper device and connector...

Page 27: ...or connecting the peripherals Make sure to power off the server and disconnect the power plug from a power outlet before cleaning or installing removing internal optional devices Touching any internal...

Page 28: ...g may cause a fire or an electric shock Do not place any object on top of the server The server may fall and cause property damage to the surroundings Stay away from the fan Keep your hand or hair awa...

Page 29: ...to UPS the same power on interval is required Do not turn off the server until POST Power On Self Test completes Do not connect or disconnect any hard disk drive while the server is running Turn off t...

Page 30: ...in malfunction or failure of the unit Leave the unit in the operating environment until it fully adapts to the surroundings to protect the valuable data or property Guideline to eliminate dew condens...

Page 31: ...mains written on the hard disk drive Data not erased completely may be restored by special software and used for unexpected purposes It is strongly recommended that the software or service both availa...

Page 32: ...isk drive so that the data cannot be restored Your server contains some components that are only good for a limited period of time and require replacement such as fans and internal battery For stable...

Page 33: ...he description If it does take the recommended measure for it 3 Check if the software required for operation of the server is properly installed If the server still appears to fail after you have take...

Page 34: ...adjustment is important to prevent the screen from reflecting bright lights and to make the display contents easy to see You will not be able to keep good working posture and you will feel more tired...

Page 35: ...Chapter 2 General Description This chapter provides information that you should be familiar with before using the server It includes names and functions of the components and features of the server...

Page 36: ...ement 5 AC inlet Connect the AC power cord to this socket 6 DISK STATUS LED green amber Indicates the status of each hard disk drive 0 or 1 7 DISK ACCESS LED green Lights green when internal hard disk...

Page 37: ...rface to this connector 16 LAN connectors The connectors are used to connect the network systems on LAN through 1000BASE T 100BASE TX 10BASE T interface The last digit number indicates LAN port number...

Page 38: ...RAID configuration 5 Slide tag Use slide tag to memorize information for server management 6 AC inlet Connect the AC power cord to this socket 7 DISK STATUS LED green amber Unused 8 DISK ACCESS LED gr...

Page 39: ...are used to connect the network systems on LAN through 1000BASE T 100BASE TX 10BASE T interface The last digit number indicates LAN port number 18 LINK ACT LED green Indicates the status when LAN por...

Page 40: ...IMM 2 Heat sink 3 Cooling fan The last digit number indicates the fan number 4 Riser card bracket Install an optional PCI riser card PCI Express x8 5 Power supply unit 6 Hard disk drive 6 0 First hard...

Page 41: ...inch Disk Model 1 DIMM 2 Heat sink 3 Cooling fan The last digit number indicates the fan number 4 Riser card bracket Install an optional PCI riser card PCI Express x8 5 Power supply unit 6 Hard disk...

Page 42: ...witch to clear CMOS memory or password 5 Lithium battery 6 Connector for riser card PCIExpress x8 low profile board only 7 SGPIO connector 8 Connector for internal USB device 9 RAID configuration jump...

Page 43: ...ocation Clear CMOS Memory Clear Password See Chapter 4 for how to clear CMOS memory and password NOTE Use the jumper pin on the unused jumper to clear CMOS data or password FRONT REAR Default setting...

Page 44: ...ntroller see Chapter 4 Set the jumper switch appropriate to your system environment RAID configuration jumper switch 3 5 inch disk model Default setting Using Onboard RAID Controller Using N8103 116 1...

Page 45: ...R system setup utility SETUP BIOS SETUP utility Self diagnosis Bus parity error detection Temperature detection Error notification Cooling fan monitoring feature Voltage monitoring feature BIOS passwo...

Page 46: ...at occurrence of hardware failure Monitoring of the OS stall by using watchdog timer Remote management by using Web browser e g resetting the server power on off viewing System Event Log SEL Remote K...

Page 47: ...front panel of the server The POWER LED goes on green and after a while NEC logo appears on the screen of the display unit IMPORTANT Connect the power cord to AC inlet and wait for 10 seconds or long...

Page 48: ...eck messages that POST displays when you use the NEC Express server for the first time the server appears to fail the server beeps for many times between power on and OS start up an error message appe...

Page 49: ...rror message you do not have to launch the utility Ignore the message POST will automatically proceed To launch the BIOS SETUP utility press F1 while the above message is displayed See Chapter 4 for s...

Page 50: ...s Optical Disk Drive Option Your server is not equipped with optical disk drive e g DVD ROM drive or CD ROM drive To use the external optical disk drive connect it to the USB connector on the front pa...

Page 51: ...Chapter 3 Setting Up Your Server This chapter describes how to set up your server appropriate for your system on a step by step basis...

Page 52: ...cord Connect the power cord to the server Turning on the server Power on the server to start software setups Setups depend on the optional internal devices installed and the peripheral devices connec...

Page 53: ...amage claim with the carrier immediately INSTALLING OPTIONAL DEVICES To install any optional device see Chapter 9 Upgrading Your Server for the installation procedure Proceed to the next section if yo...

Page 54: ...e ground line to a gas pipe CAUTION Observe the following instructions to use the server safely Failure to follow these instructions may cause a fire personal injury or property damage See pages 1 3 t...

Page 55: ...e generating intense magnetic field such as a TV radio broadcast communication antenna power transmission wire and electromagnetic crane is placed If unavoidable contact your service representative to...

Page 56: ...details Do not use any rack which does not conform to the relevant standard Always use the server in the specified place CAUTION Observe the following instructions to use the server safely Failure to...

Page 57: ...nfirm that the following tools or components are provided to install the server on the rack No Name Specification Q ty 1 N8143 74 Handling Guide 856 128103 001 1 2 Rail assembly 2 3 Screws 8 4 Removal...

Page 58: ...ails on both sides of the rack see Installing Inner Rail on both sides Removal of inner rail From the side marked with F slowly remove the inner rail while pressing the unlock button The figure shows...

Page 59: ...erver with four screws two for right side two for left side Install the inner rail to the position indicated in the figure below The figure shows the left side of the server install the inner rail to...

Page 60: ...lowly remove the inner rail while pressing the unlock button The figure shows the right side of rail assembly Remove the inner rail from left side in the same manner IMPORTANT The removed rail assembl...

Page 61: ...Adjust the position to install the inner rail according to rack size The table below shows the recommended position Adjust appropriately to meet your installation requirements No Space between mount a...

Page 62: ...mount angles is 790 mm A1 Space between mount angles is 740 mm to 789 mm A2 Space between mount angles is 706 mm to 739 mm Screw hole Server Inner rail FRONT REAR Screw hole Server Inner rail FRONT R...

Page 63: ...t angles is 672 mm to 705 mm A4 Space between mount angles is 640 mm to 671 mm A5 Space between mount angles is 620 mm to 639 mm Screw hole Server Inner rail FRONT REAR Screw hole Server Inner rail FR...

Page 64: ...according to the explanation below Make sure the cooling kit is surely locked after positioning Fully extend the outer rail and move the cooling kit while pressing the spring at center of the kit Adj...

Page 65: ...Setting Up Your Server 3 15 Mount angle Align the line on the front of cooling kit with the marked line on rail assembly...

Page 66: ...es to the right side rear and left side front and rear of the rack in the same procedure Make sure that the rail assembly is installed at the same level as the other slide rail assembly already instal...

Page 67: ...s may cause a fire personal injury or property damage See pages 1 3 to 1 11 for details Do not lift the server only by a single person Do not pinch your finger with mechanical components 1 Make sure t...

Page 68: ...sides of the server and install the server carefully while making sure the installation position NOTE At the first installation you may feel strong friction in pushing because the mechanical componen...

Page 69: ...to 1 11 for details Do not pull out the server from the rack while it is operating CAUTION Observe the following instructions to use the server safely Failure to follow these instructions may cause a...

Page 70: ...lowly and carefully 3 Firmly hold the server and take it out from the rack IMPORTANT Do not apply any load on the server pulled out from the rack Doing so may cause personal injury if the server drops...

Page 71: ...Setting Up Your Server 3 21 Removing Rail Assembly To remove the rail assembly pull out the rail toward the direction shown by the arrow while pushing the lever Lever...

Page 72: ...a Tool 1 Insert the tool into the angle hole as shown in the figure below 2 Make sure that the tip of tool encounters the lever then apply force toward outside 3 Remove the rail assembly while it is b...

Page 73: ...ions to use the server safely Failure to follow these instructions may result in death or serious personal injury See pages 1 3 to 1 11 for details Do not hold the power plug with a wet hand Do not co...

Page 74: ...the serial interface 1 Finally connect the provided power cord to the receptacle 2 USB device REAR 1000BASE T 100BASE TX 10BASE T 1 A leased line cannot be connected directly to the serial port conne...

Page 75: ...ilability of such a device or cable Some third party devices may not be used for the server Power control through the serial port is unavailable on this server Do not connect the serial ports with the...

Page 76: ...rp object such as pen point to press the POWER switch If the POWER switch is pressed by excessive force it may be unable to return In such a case return the switch to its original position by using pe...

Page 77: ...ion utility configures the RAID System and logical drives connected to the Onboard RAID controller If your system has been factory configured the BIOS SETUP or RAID configuration utility do not need t...

Page 78: ...ty allows you to set a password The server is provided with two levels of password Supervisor and User With the Supervisor password you can view and change all system parameters of the SETUP utility W...

Page 79: ...u have previously set a password with the SETUP utility the password entry screen appears Enter the password Enter password Up to three password entries will be accepted If you fail to enter the passw...

Page 80: ...e Main Advanced Security Server Boot or Exit menu and Changes the value parameter of the selected item When a submenu option an option preceded by is selected these keys are disabled Enter Press Enter...

Page 81: ...ver Select Server AC LINK Last State To keep the server off powered even when power is supplied from the UPS Select Server AC LINK Stay Off Boot To change the boot order of devices connected to the se...

Page 82: ...ird DIMM 4 DIMM 4 Fourth To clear the memory DIMM board error information Select Advanced Memory Configuration Memory Retest Yes and reboot The on screen DIMM group numbers and socket locations on the...

Page 83: ...rd and enter a password Set Supervisor password first then User password External Devices To setup I O ports Select Advanced Peripheral Configuration and set up each I O port Internal Devices To confi...

Page 84: ...uration data Select Exit Exit Discarding Changes Select Exit Discard Changes To load the default setup may differ from the factory set value Select Exit Load Setup Defaults To save the current configu...

Page 85: ...ns The SETUP utility has the following six major menus Main Advanced Security Server Boot Exit To set minute functions select a submenu from the above menus The following describes available functions...

Page 86: ...essor Settings Shows the processor settings submenu Language English Fran ais Deutsch Espa ol Italiano Select which language BIOS displays Factory set IMPORTANT Check and adjust the system clock befor...

Page 87: ...L2 cache size for processor 1 View only Active Processor Cores All 1 Specify the number of valid cores in processor Execute Disable Bit Disabled Enabled Enables or disables the feature Displayed only...

Page 88: ...em configuration data at the next boot Automatically reset to No in the next boot NumLock On Off Specify whether the numlock is enabled or disabled on booting Memory Processor Error Boot Halt If Halt...

Page 89: ...ndicates the normal status Disabled indicates a memory error Not installed indicates no DIMM installed and Error indicates the system is forcibly started with memory error view only Memory Retest No Y...

Page 90: ...M x slot containing the PCI card to Disabled Onboard Video Controller submenu Option Parameter Description Your Setting VGA Controller Disabled Enabled Enables or disables onboard video controller Onb...

Page 91: ...USB 2 0 Controller Disabled Enabled Selects the USB 2 0 controller is enabled or disabled Serial ATA Disabled Enabled Selects whether the serial ATA controller on mother board is enabled or disabled...

Page 92: ...nabled or disabled Wake On Ring Disabled Enabled Specify whether the remote power on function through a serial port modem is enabled or disabled Wake On RTC Alarm Disabled Enabled Specify whether the...

Page 93: ...or at start of SETUP Set Supervisor Password Up to eight alphanumerics Press Enter to display the supervisor password entry screen This password enables all the SETUP menus to be accessed This setting...

Page 94: ...the system is booted from OS without installation of NEC ESMPRO Agent Boot Monitoring Policy Retry 3 Times Always Reset Specify the processing at the occurrence of timeout during boot monitoring If R...

Page 95: ...iltering Disabled Enabled Specify whether to enable or disable the platform event filtering PEF feature Factory set The table below shows the operation when the AC power to the server is turned off on...

Page 96: ...ber of the chassis View only Chassis Serial Number Displays the serial number of the chassis View only Onboard LAN1 MAC Address Displays the MAC address of the onboard LAN port 1 View only Onboard LAN...

Page 97: ...115 2K Specify the baud rate used for the interface with the remote console connected Flow Control None XON XOFF CTS RTS CTS RTS CD Specify the flow control method Terminal Type PC ANSI VT100 VT UTF8...

Page 98: ...ace HTTP Disabled Enabled Set to Enabled to use HTTP communication for Web interface HTTP Port Number 80 Specify the TCP port number which the management LAN uses for HTTP communication HTTPS Disabled...

Page 99: ...made in NEC DianaScope Before execution be sure to make backup copy of setting information of NEC DianaScope NOTE Executing Save Custom Defaults Load Custom Defaults of BIOS SETUP does not save the s...

Page 100: ...riser card 1 When BIOS detects a bootable device it displays the information on the device in the relevant indication To boot the server from a desired device the device must be registered as a boot d...

Page 101: ...faults Select this item to return all the values of SETUP to the default values Selecting Load Setup Defaults causes the confirmation screen to appear Select Yes to return the values to the default va...

Page 102: ...rive HDD to be handled collectively In actual RAID can configure more than one HDDs as a single array disk group to operate the HDDs effectively This can bring higher performance than a single HDD of...

Page 103: ...uired HDDs RAID level Min Max RAID 0 2 2 RAID 1 2 2 2 5 inch disk model Number of required HDDs RAID level Min Max RAID 0 2 4 RAID 1 2 4 NOTE For details of the RAID levels see RAID Levels described l...

Page 104: ...GB RAID Controller DG0 160 GB VD1 2 30 GB VD1 1 30 GB VD0 1 50 GB VD0 2 50 GB VD0 RAID1 50 GB VD1 RAID1 30 GB Parity The parity means redundant data A single set of redundant data is created from the...

Page 105: ...ed MegaRAID supports RAID levels 0 and 1 Characteristics of RAID Levels The table below lists the characteristics of the RAID levels Level Function Redundancy Characteristics RAID0 Striping No Data re...

Page 106: ...D is defected the data saved in the HDD cannot be recovered RAID Controller HDD 1 HDD 2 Stripe 1 HDD 3 Stripe 4 Stripe 2 Stripe 5 Stripe 3 Stripe 6 RAID1 In the RAID1 level data saved in a HDD is writ...

Page 107: ...actory set to Enabled WARNING Observe the following instructions to use the server safely Failure to follow these instructions may result in death or serious personal injury See pages 1 3 to 1 11 for...

Page 108: ...5 Locate the position of the RAID configuration jumper switch on the mother board 6 Change jumper setting 7 Reinstall the components removed in earlier steps 8 Run the BIOS SETUP utility Select Advanc...

Page 109: ...ppears after you have powered on the server press Esc The POST screen appears 2 Check the description as shown below on the POST screen then press Ctrl M LSI Software RAID Configuration Utility starts...

Page 110: ...tware RAID Configuration Utility To quit the utility press Esc in the TOP menu of LSI Software RAID Configuration Utility When a confirmation message appears select Yes When the above message appears...

Page 111: ...al drive operation Virtual Drives Select virtual drive when multiple virtual drives exist Initialize Initialize virtual drive Check Consistency Check virtual drive redundancy View Update Parameters Di...

Page 112: ...Configuration Utility 1 Run LSI Software RAID Configuration Utility 2 Select Configure New Configuration from the TOP menu Management Menu Select View add Configuration to add configuration IMPORTANT...

Page 113: ...creen Upon completion of SCAN DEVICE the New Configuration ARRAY SELECTION MENU screen appears 4 Move the cursor onto the hard disk drive to be packed by using cursor key and then press Space to selec...

Page 114: ...ries depending on the number of hard disk drives that configure a pack 2 Size Sets virtual drive size Specify the capacity of virtual drive Up to 8 virtual drives can be created with Onboard RAID Cont...

Page 115: ...n select Yes to save the configuration 11 When the confirmation message shows that the configuration has been saved press Esc to return to the TOP menu screen 12 On the TOP menu screen select Objects...

Page 116: ...ncy on the virtual drive that has been initialized See Check Consistency for details 17 Press Esc to return to the TOP menu and exit from LSI Software RAID Configuration Utility IMPORTANT Be sure to e...

Page 117: ...cursor onto the hard disk drive displaying FAIL and then press Space to select it Multiple hard disk drives can be selected simultaneous rebuilding The FAIL indication for the hard disk drive selected...

Page 118: ...as hot spare and then turn on the server 2 Run LSI Software RAID Configuration Utility 3 Select Objects Physical Drive from the TOP menu The Objects PHYSICAL DRIVE SELECTION MENU screen appears 4 Move...

Page 119: ...ID Configuration Utility IMPORTANT Select Objects Physical Drive Port X Force Offline to cancel the hot spare setting When two or more hard disk drives of the same capacity are assigned as hot spare r...

Page 120: ...onto the virtual drive to be checked and press Space to select it 4 When virtual drive has been selected press F10 to start consistency check 5 A confirmation screen for execution appears Select Yes...

Page 121: ...if you select the configuration information on the RAID Controller In this case execute Clear Configuration to create configuration again LSI Software RAID Configuration Utility cannot delete each vir...

Page 122: ...rms according to the following list Term of LSI Software RAID Configuration Utility Term of Universal RAID Utility Adapter RAID Controller Virtual Drive Logical Drive Array Disk Array Physical Drive P...

Page 123: ...d Priority 0 to 7 Low 15 to 100 High 8 to 14 Middle Patrol Read Priority 0 to 7 Low 15 to 100 High 8 to 14 Middle Consistency Check Priority 0 to 7 Low The setting level of Universal RAID Utility and...

Page 124: ...ction The following describe the clearing procedure WARNING Observe the following instructions to use the server safely Failure to follow these instructions may result in death or serious personal inj...

Page 125: ...ress F2 during POST to run the BIOS Setup utility and execute Load Setup Defaults from Exit menu Clearing Password 1 See the section Preparing for Installation and Removal in Chapter 9 to prepare 2 Pu...

Page 126: ...4 50 Configuring Your Server This page is intentionally left blank...

Page 127: ...s Server 2008 Standard 64 bit x64 Edition Microsoft Windows Server 2008 Standard 32 bit x86 Edition Microsoft Windows Server 2003 R2 Standard Edition To use the server with the other operating systems...

Page 128: ...p in order to save or backup parameters for installation If you want to set up the server as before execute the Express Setup with the parameter file you have saved before NOTES If you want to create...

Page 129: ...tes before starting the Express Setup About the Windows Family This computer supports the following Windows editions Windows Server 2008 Standard 64 bit x64 Edition hereinafter referred to as Windows...

Page 130: ...ller 2ch Option About the Hardware Components When you install the Windows Server 2008 Express Setup requires several preparations if this computer uses the following hardware components Installing on...

Page 131: ...his computer during the Windows installation Re installing to the Hard Disk Drive which has been upgraded to Dynamic Disk You cannot re install Windows Server 2008 with the current partition of the ha...

Page 132: ...ing file with the entire system Regardless of the size of the mounted memory or the Write debugging information type of memory dump the maximum size of the dump file is The size of the mounted memory...

Page 133: ...4095MB If the above paging file size exceeds 4095MB specify 4095MB for the paging file size The maximum dump file size for the system with more than 2GB memory mounted is 2048MB 300MB If you install a...

Page 134: ...e parameters Step 11 Next Start Express Setup Step 12 Next RAID Configuration Perform Create the OS partition format Copying Windows driver Copying Selected Application Remove the Floppy Disk and CD D...

Page 135: ...evice on and then turn on the server 2 Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of the server 3 Press the RESET switch or press Ctrl Alt and Delete to reboot from the NEC EXPRESSB...

Page 136: ...5 10 Installing the Operating System with Express Setup 4 Select English from the Select Language click OK 5 Select Perform the Express setup from the Top Menu click Next...

Page 137: ...not load parameters 1 Select Do not load parameters 2 Click Next NOTE If a floppy disk drive is not connected select this item Load parameters 1 Insert the floppy disk containing the parameters file 2...

Page 138: ...talling Operating System Select Install the Windows 32bit editions or Install the Windows 64bit editions from the menu click Next 8 Enter the setting of a logical drive Enter RAID settings steps are d...

Page 139: ...If the process is not finished normally the driver may not be stored in the EXPRESSBUILDER Refer to Optional Board Supported by NEC EXPRESSBUILDER described earlier in this chapter 9 Specify the inst...

Page 140: ...at Windows system drive settings the contents of the hard disk will be all deleted If Use existing partitions is selected EXPRESSBUILDER installs the Operating System to the 1st partition 1st partitio...

Page 141: ...ps are displayed Confirm the parameters modify if necessary and then click Next IMPORTANT Computer name and Administrator password that satisfy the next condition are required More than 6 characters C...

Page 142: ...the network protocol Enter Network Protocol steps are displayed Confirm the parameters modify if necessary and then click Next 12 Enter the domain or workgroup name to be used Enter domain account ste...

Page 143: ...ing System with Express Setup 5 17 13 Select the installing components Select Windows components steps are displayed Confirm the parameters modify if necessary and then click Next Full Installation Se...

Page 144: ...ed Confirm the parameters modify if necessary and then click Next 15 Save the parameters Save parameters steps are displayed If you want to save the parameters set the free formatted floppy disk Selec...

Page 145: ...M or floppy disk attached to the Mass Storage Driver and proceed operation according to the message 18 Remove NEC EXPRESSBUILDER DVD from the optical disk drive according to the message If you proceed...

Page 146: ...g System with Express Setup 20 Agree Software License Agreement screen appears Read the license terms carefully If you agree select I accept the license terms and then click Next 21 When the following...

Page 147: ...1 22 When the following message appears press Ctrl Alt Del 23 Log on to the system Full Installation When the following screen appears enter your password into Password and click Server Core Installat...

Page 148: ...Administrator into UserName your password into Password and click Hereinafter proceed operations according to the message Now the Setup using Express Setup has completed After Express Setup has compl...

Page 149: ...first uninstall the LAN driver and PROSet and then update your system with the N8104 125 Adapter connected For a server running a full installation 1 Remove a team of network adapters NOTE Before you...

Page 150: ...rompt run dxsetup exe in your removable medium containing the Driver Set Windows Server 2008 64 bit x64 Editions drive letter 008 win winnt ws2008x64 ma2 apps prosetdx vistax64 dxsetup exe Windows Ser...

Page 151: ...or local area network which can be appeared from Network and Dial up Connection NOTE We recommend you to add Network Monitor at Adding Services Network Monitor can monitor the frame or the packet that...

Page 152: ...ust exist on the same LAN If they are connected to the separate switches they will not work normally The adapters specified as a group of Adaptive Load Balancing ALB can be connected to only Switching...

Page 153: ...he adapter team is properly setup Confirm the result in Test results Even the system are normal the following mismatch message will appear sometimes Please recheck the switching hub L2 port and nothin...

Page 154: ...N according to the following list Setting item Change setting Wake On Directed Packet OFF Wake On Magic Packet OFF Wake on Magic Packet from power off state ON NOTES Power Saver Options setting is not...

Page 155: ...ot need to install the driver manually It is automatically installed by Windows Plug and Play Installing SAS Controller Driver N8103 104A If you use the SAS Controller N8103 104A you do not need to in...

Page 156: ...ee Appendix F Notes on Windows Installation This section explains the notes on the Windows installation Confirm these notes before starting the Express Setup About the Windows family This computer sup...

Page 157: ...he following mass storage controllers for installation NOTE If you want to install the other boards by using a driver floppy disk OEM Disk for Mass storage device except ones listed below see Installi...

Page 158: ...Mounting MO Device Do not mount an MO device on this computer during the Windows installation About Removable Media Do not set removable media such as DAT into the device mounted on this computer duri...

Page 159: ...The paging file with initial size large enough to store the dump file in the boot drive is required Correct debug information might not be able to be collected due to virtual memory shortage when the...

Page 160: ...gging information equivalent to the dump file size is to be written to a separate disk If the disk does not have enough free space to enable the dump file size to be written then after installing the...

Page 161: ...tting Input Steps 5 to 10 Next Save parameters Step 11 Next Start Express Setup Step 12 Next RAID Configuration Perform Create the OS partition format Copying Windows driver Copying Selected Applicati...

Page 162: ...BUILDER DVD into the optical disk drive of the server 3 Press the RESET switch or press Ctrl Alt and Delete to reboot from the NEC EXPRESSBUILDER You may also turn off and then on again to reboot the...

Page 163: ...not load parameters 1 Select Do not load parameters 2 Click Next NOTE If a floppy disk drive is not connected select this item Load parameters 1 Insert the floppy disk containing the parameters file 2...

Page 164: ...cal drive Enter RAID settings steps are displayed Confirm the parameters modify if necessary and then click Next NOTES You can use only the physical devices that have same model number to configure lo...

Page 165: ...than the capacity of connected hard disk drive You can not specify a logical drive larger than 2 097 144MB at RAID system If you select Create a new partition at Windows system drive settings the con...

Page 166: ...steps are displayed Confirm the parameters modify if necessary and then click Next NOTE Even if you do not input value into Administrator password Confirm password zzzzz is displayed 11 Enter the sett...

Page 167: ...r workgroup name to be used Enter domain account steps are displayed Confirm the parameters modify if necessary and then click Next 13 Select the installing components Select Windows components steps...

Page 168: ...ed Confirm the parameters modify if necessary and then click Next 15 Save the parameters Save parameters steps are displayed If you want to save the parameters set the free formatted floppy disk Selec...

Page 169: ...ssage will be shown Insert CD ROM or floppy disk attached to the Mass Storage Driver and proceed operation according to the message 18 Remove NEC EXPRESSBUILDER DVD from the optical disk drive accordi...

Page 170: ...he product key The setup script file does not contain a valid Product ID Contact your system administrator for a valid Product ID Windows Server 2003 and selected applications will be installed automa...

Page 171: ...ck test packet transmission test and so on Setup of teaming Configuring several network adapters as one team provides the server a tolerant environment on any trouble and enhances throughput between t...

Page 172: ...Operating System with Express Setup 6 Click Next 7 Click Install 8 When InstallShield Wizard Completed window is displayed click Finished 9 Remove the NEC EXPRESSBUILDER DVD from the optical disk driv...

Page 173: ...ce Manager 2 Double click Network Adapter Name in the list 3 Click the Link Speed and specify the Speed Duplex value the same as the value specified for HUB 4 Click OK 5 Reboot the system Also add or...

Page 174: ...Network Board Driver Installation of the Optional Network Board Driver 1 Start Device Manager 2 Click Network adapters and double click Network Adapter Name Network Adapter Name Properties appears NO...

Page 175: ...LAN If they are connected to the separate switches they will not work normally The adapters specified as a group of Adaptive Load Balancing ALB can be connected to only Switching Hub When exchange th...

Page 176: ...procedure 1 Click TEAM Team name from Device manager Network adapters 2 Click Settings and confirm Adapters in team list 10 Click Test Switch Run test to confirm the adapter team is properly setup Co...

Page 177: ...it Network Connection Intel 82574L Gigabit Network Connection to open the adapter Properties 3 Click Power Management tab and change setting in Wake On LAN according to the following list Setting item...

Page 178: ...ower Management tab and change setting in Wake On LAN according to the following list Setting item Change setting Wake On Directed Packet ON Wake On Magic Packet ON Wake on Magic Packet from power off...

Page 179: ...I Controller Driver N8103 107 If you use the SCSI Controller N8103 107 update your system with NEC EXPRESSBUILDER DVD attached to your system The SCSI Controller driver will be installed automatically...

Page 180: ...Customers need only to specify the memory dump If any trouble occur after specifying the process below the message to inform that the system is in short of virtual memory may appear but continue to st...

Page 181: ...ify Complete Memory Dump to write the debug information is recommended If the mounted memory size is larger than 2GB Complete Memory Dump cannot be specified so that specify Kernel Memory Dump instead...

Page 182: ...ile with initial size large enough to store the dump file in the boot drive is required Correct debug information might not be able to be collected due to virtual memory shortage when the paging file...

Page 183: ...lecting memory dump Customers need only to specify the memory dump If any trouble occur after specifying the process below the message to inform that the system is in short of virtual memory may appea...

Page 184: ...Verify the size of the empty space in the debugging information memory dump write destination drive Windows Server 2003 To specify Complete Memory Dump to write the debug information is recommended If...

Page 185: ...le size for all drives and click Set IMPORTANT The above mentioned paging file size is recommended for collecting debug information memory dump The paging file with initial size large enough to store...

Page 186: ...ile is stored in following directory C Users User Name AppData Local Temp NOTE The folder may be treated as hidden folder If the folder does not appear run Explorer and select Tools Folder Options Vie...

Page 187: ...appears 3 Specify the location to store the diagnostic information in the Log File Path box The diagnostic information will be stored with the file name DRWTSN32 LOG NOTE You can not specify network...

Page 188: ...ck Run Select Complete for a setup format 3 Network Monitor is installed NOTE To remove Network Monitor go to Programs and Features Network Trace Capture Windows Server 2008 1 On the Start menu start...

Page 189: ...s Components Wizard dialog box appears 4 Click Management and Monitoring Tools and then click Details The Management and Monitoring Tools dialog appears 5 Click to select the Network Monitor Tools che...

Page 190: ...sage appears Windows Server 2008 Where do you want to install Windows Windows Server 2003 The following list shows the existing partitions and unpartitioned space on this computer Use the UP and DOWN...

Page 191: ...u want to assign 6 Click OK 7 If the following message appears click Yes Some programs that rely on drive letters might not run correctly Do you want to continue 8 Close the Server Manager Windows Ser...

Page 192: ...workstations UPDATING THE SYSTEM IMPORTANT If you install Windows Server 2003 CD ROM which contains Service Pack 2 to your system you do not have to apply Service Pack 2 again Updating the System is...

Page 193: ...ter completing the system setup Without the backup data you will not be able to recover the information You can save the information by the following process 1 Insert the NEC EXPRESSBUILDER DVD into t...

Page 194: ...before setting the server 2 If the mass storage device is RAID Controller configure the RAID System before running the NEC EXPRESSBUILDER 3 Boot the system from NEC EXPRESSBUILDER DVD 4 Select Load th...

Page 195: ...Chapter 6 Installing and Using Utilities This section describes how to use the NEC EXPRESSBUILDER DVD that comes with your server and to install the utilities stored on the NEC EXPRESSBUILDER...

Page 196: ...BUILDER The NEC EXPRESSBUILDER helps you install the Operating system the Management software or use the maintenance utilities When you insert the NEC EXPRESSBUILDER DVD into the optical disk drive an...

Page 197: ...Pay attention to the automatic reboot that occurs after 72 hours from start You can use the Express Setup see Chapter 5 or the following functions from this menu Create the OEM Disk You can create the...

Page 198: ...ee Chapter 8 BIOS FW Updating You can update the system BIOS by using the floppy disk prepare a 3 5 floppy disk ROM DOS Startup FD The ROM DOS Startup FD is used for starting the ROM DOS system Test a...

Page 199: ...er 2003 or later This menu is not available for Microsoft Windows 2008 Server Core environment Some documents are provided in PDF format Use the Adobe Reader to view or print these documents If the me...

Page 200: ...atically except for a few key input to confirm the specification Also you can install the system with the same specification as before when re installing the system We recommend you to create Paramete...

Page 201: ...nstallation and creating Parameter file Follow the procedure below IMPORTANT Do not remove NEC EXPRESSBUILDER DVD from drive during a parameter file creation 1 Start the OS 2 Insert the NEC EXPRESSBUI...

Page 202: ...6 8 Installing and Using Utilities 4 Click Parameter File Creator Parameter File Creator will appear...

Page 203: ...Load Parameters step is displayed Select Do not load parameters from the menu click Next 6 Select the installing Operating System Select Install the Windows 32bit editions or Install the Windows 64bi...

Page 204: ...devices Parameter File Creator displays upper limit that the RAID Controller can support The total of The number of physical devices used to create the logical drive and The number of the physical dev...

Page 205: ...lities 6 11 8 Specify the installing medium and the Windows system partition Specify medium Partition steps are displayed Confirm the parameters modify if necessary and then click Next Windows Server...

Page 206: ...097 144MB at RAID system If you select Create a new partition at Windows system drive settings the contents of the hard disk will be all deleted If Use existing partitions is selected NEC EXPRESSBUILD...

Page 207: ...ing Utilities 6 13 9 Enter the user information and client license mode Enter basic parameters steps are displayed Confirm the parameters modify if necessary and then click Next Windows Server 2008 Wi...

Page 208: ...o not input value into Administrator password Confirm password zzzzz is displayed 10 Enter the setting of the network protocol Enter network protocol steps are displayed Confirm the parameters modify...

Page 209: ...be used Enter domain account steps are displayed Confirm the parameters modify if necessary and then click Next 12 Select the installing components Select Windows components steps are displayed Confir...

Page 210: ...talling and Using Utilities Windows Server 2003 13 Select the installing applications Select applications steps are displayed Confirm the parameters modify if necessary and then click Next Windows Ser...

Page 211: ...ve the parameters Save parameters steps are displayed If you want to save the parameters set the free formatted floppy disk Select Save parameters enter the file path of the parameters files into the...

Page 212: ...meters file has been created Click Yes to exit Parameter File Creator NOTES If you modify existing information file parameter file click Load Parameters at Load Parameters screen Refer to help to modi...

Page 213: ...art the Express Setup a dialog to specify an application appears Select Universal RAID Utility on the dialog Manual Setup You can start the setup program of Universal RAID Utility from Autorun Menu Cl...

Page 214: ...age it via network please use the function of remote console ex Remote Desktop of Windows Easy Configuration You can not use the function of Easy Configuration to LSI Embedded MegaRAID Creating Logica...

Page 215: ...f your valuable data stored in hard disk drives of the server on a regular basis For backup storage devices suitable for the server and backup tools consult with your service representative When you h...

Page 216: ...To avoid altering the material and color of the server do not use volatile solvents such as thinner and benzene to clean the server The power receptacle the cables the connectors on the front panel o...

Page 217: ...mouse upside down and rotate the mouse ball cover counterclockwise to remove it Mouse ball cover Mouse ball Roller Bottom View 3 Wipe the mouse ball with a dry soft cloth Or soak a soft cloth in neutr...

Page 218: ...sure to disconnect the LAN cable Executing the system diagnostics with the LAN cable connected the network may be influenced NOTE On checking the hard disk drive no data is written into the disk Start...

Page 219: ...Shows the progress of the diagnostics Test End is displayed when the diagnostics completes Test result Shows the start end and elapsed time and completion status of the diagnostics Guide line Shows th...

Page 220: ...the log information of the diagnostics It can be saved on a floppy disk To save it on a floppy disk insert a formatted floppy disk to the floppy disk drive and select Save F Option Optional features c...

Page 221: ...in death or serious personal injury See pages 1 3 to 1 11 for details Never attempt to lift the server only by yourself Make sure to complete installation Do not pinch your finger with mechanical com...

Page 222: ...operation after relocating or storing the server If the system clock is remarkably delayed or advanced as the passage of time in spite of adjustment contact your service representative to ask maintena...

Page 223: ...Troubleshooting If your server does not operate as expected read this chapter before assuming a failure NOTE For provision against an unexpected failure it is recommended to install NEC ESMPRO to your...

Page 224: ...e server is in successful operation When the STATUS LED is unlit blinking in green or lit blinking in amber it indicates that the server has failed The following table lists indications of the STATUS...

Page 225: ...bus error occurred Cycle power to the server If POST displays an error message take a note on the message and contact your service representative Off Memory dumping is requested Wait until memory dum...

Page 226: ...t If the power is supplied to the server and the hub and they are correctly connected with each other the LED is lit green LINK state If information is transmitted through a network port the LED blink...

Page 227: ...being rebuilt this status is not a failure When the rebuild completes the LED goes off The LED goes on amber if the rebuild fails If the defected hard disk drive is replaced with a new one in the RAI...

Page 228: ...Alternate blinking amber and green Indicates that the hard disk drive is being rebuilt this status is not a failure If the defected hard disk drive is replaced with a new one in the RAID configuration...

Page 229: ...If the error cannot be corrected in spite of the release of the lock contact your service representative 0220 Monitor type does not match CMOS Run SETUP Run SETUP If the error cannot be corrected in...

Page 230: ...ice representative to replace the fan 0B42 Resource Conflict 0B43 Warning IRQ not configured 0B45 System configuration Data Write Error Contact your service representative 0B50 Processor 1 with error...

Page 231: ...RU device failure This is not a fatal error Turn off the power once and then on again to restart the server If the error cannot be corrected contact your service representative 0B96 BMC SDR Repository...

Page 232: ...Controller in slot xx Disable Option ROM Scan for the board if the connected hard disk drive does not contain OS by using the BIOS SETUP utility see Chapter 4 H W Configuration of BMC is corrupted Upd...

Page 233: ...ror 1 3 4 1 DRAM address error 1 3 4 3 DRAM test Low Byte error 1 4 1 1 DRAM test High Byte error Check if the DIMMs are properly connected If the error persists contact your service representative to...

Page 234: ...e send from BMC Example Messages displayed on upper line BIOS message On screen message Description Action XX BIOS Rev XXXX POST in progress Wait until POST completes Prepare To Boot POST completes no...

Page 235: ...igh temperature warning in CPU is detected CPU Temp Alm 09 A high temperature alarm in CPU is detected Fan may be faulty or clogged with dust Contact your service representative DUMP Request Dump swit...

Page 236: ...the server Make sure to use the power cord provided with the server Check the power cord for broken shield or bent plugs Make sure the power breaker for the connected power outlet is on If the power...

Page 237: ...Operation of the server with unauthorized devices is not guaranteed Fail to access to external devices or such devices fail to operate Are cables properly connected Make sure that the interface cable...

Page 238: ...th your OS to check that the keyboard and mouse settings are correct Fail to access to the disc Is the disc applicable to the server For the disc which does not conform to the DVD CD standard the play...

Page 239: ...SBUILDER DVD in the optical disk drive Take out the NEC EXPRESSBUILDER DVD and restart the server The server is not found on the network Is the LAN cable connected Make sure to connect the LAN cable t...

Page 240: ...PlugPlayManager Level Warning Description The service ShellHWDetection may not have unregistered for device event notifications before it was stopped Event ID 7000 Source Service Control Manager Leve...

Page 241: ...stem account This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests These events do not affect system operation Ignore these mess...

Page 242: ...ervices administrative tool It is not a problem in operating the system There are some cases that an event log is registered as follows when you install Windows Server 2003 x64 Editions Event Source S...

Page 243: ...indows Server 2003 R2 above shown event log will be registered For more details refer to Enabling Microsoft Windows Server 2003 R2 Hardware Management on the following site NEC Express5800 Web Site ht...

Page 244: ...er installation of the OS may cause unstable operation Use the NEC EXPRESSBUILDER DVD to update the system See Chapter 6 The system does not restart automatically when a stop error occurs though the s...

Page 245: ...ervice is not installed Adjust the computer name to 14 characters or less and then install the Telnet Service according to How to install the Telnet Service How to install the Telnet Service 1 Click R...

Page 246: ...n the RAID Controller may be failed Contact your service representative Rebuild fails Is the capacity of the hard disk drive to be rebuilt sufficient The hard disk drive to be rebuilt should have the...

Page 247: ...blems with N8190 127 131 FibreChannel Controller When N8190 127 131 is used the names of the Fibre Channel controllers may appear with different names on Device Manager It is not a problem in operatin...

Page 248: ...message appears check the error and take the appropriate corrective action according to the message listed in the table below Message Cause This EXPRESSBUILDER version was not designed for this comput...

Page 249: ...r 2008 If you install using BackUp DVD ROM product key is not required If you install using the DVD ROM other than BackUp DVD ROM product key screen is displayed twice at during OS installation and be...

Page 250: ...Parameter File Creator requires to run by Microsoft HTMLApplication host If Parameter File Creator does not start associate the file type with Microsoft HTML Application host via following process 1...

Page 251: ...ng the recovery console Note that this method is recommended for only users and administrators who have a thorough knowledge of the recovery console For more information refer to Online Help For Windo...

Page 252: ...Insert the NEC EXPRESSBUILDER DVD supplied with your server into the optical disk drive of your server 3 Press Ctrl Alt and Delete to reboot the server from the NEC EXPRESSBUILDER You may also turn of...

Page 253: ...n of the menu is Japanese Japanese starts by the automatic operation when the operation is not done for five seconds after the Language Selection menu is displayed 5 English is selected The tool menu...

Page 254: ...er information ask your service representative The Off line Maintenance Utility provides the following features IPMI Information Viewer Provides the functions to view the system event log SEL sensor d...

Page 255: ...ng If the update processing is discontinued the system becomes unable to start ROM DOS startup FD Creates a support disk for starting the ROM DOS system Test and diagnostics Execute various tests on t...

Page 256: ...n progress FORCED SHUTDOWN Use this feature when an OS command does not shutdown the server the POWER switch does not turn off the server or resetting does not work Press and hold the POWER switch on...

Page 257: ...oved by any user However NEC does not assume any liability for damage to optional devices or the server or malfunctions of the server resulted from installation by the user NEC recommends you ask your...

Page 258: ...e server Do not remove the lithium battery Disconnect the power plug before working with the server CAUTION Observe the following instructions to use the server safely Failure to follow these instruct...

Page 259: ...le work space Work with the server on the anti static or concrete floor When you work with the server on a carpet where static electricity is likely to be generated make sure take anti static measures...

Page 260: ...D REMOVAL Follow the procedure below to prepare for installing or removing components 1 Prepare a Phillips driver 2 Shutdown OS 3 Press the POWER switch to power off the server POWER lamp goes off 4 D...

Page 261: ...details Do not install the server on a rack with leaving covers removed Do not pinch your finger with mechanical components Avoid installation in extreme temperature condition Do not pull out a devic...

Page 262: ...ver pulled out from the rack Doing so may cause personal injury if the server drops Pull out the server slowly holding the bottom of the server by at least two persons Be very careful not to get your...

Page 263: ...or Installation and Removal described earlier to prepare 2 Pull out the server from the rack 3 Remove the two screws and slide the top cover toward the rear of the server while pushing the top cover 4...

Page 264: ...l numbers or port numbers are also predefined 3 5 inch Disk Model Up to two 3 5 inch SATA hard disk drives can be installed in 3 5 inch model server Install servers in slot 0 then slot 1 in the order...

Page 265: ...be installed in the hard disk drive bay Install servers in slot 0 slot 1 slot 2 then slot 3 in the order IMPORTANT Use the hard disk drives authorized by NEC Installing a third party hard disk drive m...

Page 266: ...sure to wear a wrist strap or touch the metal frame of the server to discharge static electricity from your body before handling the hard disk drive Do not touch from your body before handling the DIM...

Page 267: ...k drive provided with the server Keep one screw as a spare 4 Insert the drive carrier into the server chassis straight and secure it with two screws 5 Power on the server and run SETUP utility Select...

Page 268: ...has four slots IMPORTANT The slot numbers are assigned as shown below 2 Unlock the hard disk drive and open the handle 3 Firmly hold the hard disk drive and handle and insert them into the slot 4 Clos...

Page 269: ...hile holding the handle on the dummy tray 6 Perform Steps 2 through 5 as well as in slot 1 to install a hard disk drive IMPORTANT Keep the dummy tray for future use Removal Remove a hard disk drive in...

Page 270: ...n do not put the DIMM on a desk directly See Static Precautions for details of the static electricity Make sure to use the DIMM authorized by NEC Installing a third party DIMM may cause a failure of t...

Page 271: ...must be installed in slots 1 and 2 or 3 and 4 Two pairs can be installed in any order The table below shows installation examples Installation example Dual channel memory mode Slot 1 Slot 2 Slot 3 Slo...

Page 272: ...into the socket NOTES Make sure of the orientation of the DIMM The terminal side of the DIMM has key and key slot to prevent incorrect insertion Applying too much pressure can damage the socket and o...

Page 273: ...he top cover 4 Open the levers at each end of the socket from which you remove the DIMM The lock is released to allow the DIMM to be removed 5 Install the components you removed in Steps 1 to 3 6 Powe...

Page 274: ...on board parts of PCI board and PCI riser card by a bare hand or place them directly on the desk For static notes see the section Anti static Measures Some restrictions are imposed on the PCI board wh...

Page 275: ...wdriver not to damage the LAN port or other ports If a bootable LAN card is additionally installed the boot priority may be changed After the additional installation run the BIOS SETUP utility select...

Page 276: ...r card PCI Express x8 supports low profile PCI board only Before installing a PCI board confirm the type of the PCI board When installing a PCI board confirm that the card connector matches the connec...

Page 277: ...card slot and firmly push the PCI board until it is fully seated IMPORTANT Do not touch the terminals of the riser card and PCI board with your bare hand Fingerprints and dust left on them cause the s...

Page 278: ...nto the hole on the mother board 9 Install the components you have removed in earlier steps 10 Power on the server and verify that POST displays no error messages 11 Configure the board by using the B...

Page 279: ...Controller and configuring the RAID System More than one hard disk drive is required to configure a Logical Drive Use hard disk drives of the same capacity and performance e g revolution for each pac...

Page 280: ...configuration jumper switch allows internal hard disk drives to be recognized as RAID drives Run the BIOS SETUP utility Select Advanced Peripheral Configuration SATA Controller Mode Option Enhanced T...

Page 281: ...r static notes see the section Anti static Measures described earlier NOTE Before installing an optional RAID Controller run the BIOS SETUP utility select Advanced PCI Configuration and confirm that E...

Page 282: ...nfiguration OS installation and then OS setup Use Express Setup even when not installing a system Start Express Setup select OS selection Others The installer automatically performs all the procedures...

Page 283: ...for Installation and Removal described earlier to prepare 2 Pull out the server from the rack 3 Remove the top cover 4 Secure the battery bracket provided with the server to the battery with the three...

Page 284: ...d with the server NOTE Use the screws for securing battery bracket provided with the server 7 Remove the RAID Controller from the server and secure the battery board with a single screw that comes wit...

Page 285: ...sh the riser module until it is fully seated Confirm that the protrusion of PCI riser card correctly fit into the hole on the mother board 10 Install the components you have removed in arlier steps IM...

Page 286: ...tion describes cable routing between internal devices and PCI board Internal SAS Cable IMPORTANT Required internal SAS cable is as shown below For 3 5 inch disk model K410 187 00 Internal SAS cable Fo...

Page 287: ...odel Take the following steps to connect the cable 1 Install the RAID Controller on the PCI riser card 2 Remove the hard disk drive bay 3 Remove the two power connectors of SATA cable from the server...

Page 288: ...e number printed on the label around the cable connector must match that marked on mother board IMPORTANT Put the connector onto one of the protrusions push it slightly then push another end 7 Connect...

Page 289: ...Controller IMPORTANT Route the cable as shown in the figure below Make sure that the cable is not caught This completes cable connection Install the RAID Controller according to installation steps of...

Page 290: ...le to hard disk drive bay 3 Connect the SAS cable to RAID Controller IMPORTANT Route the cable as shown in the figure below Make sure that the cable is not caught This completes cable connection Insta...

Page 291: ...sk Model Take the following steps to connect the cable 1 Install the RAID Controller on the PCI riser card 2 Remove the hard disk drive bay 3 Remove the two power connectors of SATA cable from the ser...

Page 292: ...e number printed on the label around the cable connector must match that marked on mother board IMPORTANT Put the connector onto one of the protrusions push it slightly then push another end 7 Connect...

Page 293: ...Controller IMPORTANT Route the cable as shown in the figure below Make sure that the cable is not caught This completes cable connection Install the RAID Controller according to installation steps of...

Page 294: ...le to hard disk drive bay 3 Connect the SAS cable to RAID Controller IMPORTANT Route the cable as shown in the figure below Make sure that the cable is not caught This completes cable connection Insta...

Page 295: ...drive DVD x6 speed max CD x20 speed max 3 5 inch device bay 2 0 2 5 inch device bay 0 4 Additional slot PCI Express x8 slot 1 option Graphics accelerator Embedded on chip Video RAM 32 MB Display Grap...

Page 296: ...A 2 Specifications This page is intentionally left blank...

Page 297: ...ER DVD that comes with the server contains the NEC ESMPRO utility NEC recommends that you should install the NEC ESMPRO for effective use of the reliability enhancement features of the server Floppy D...

Page 298: ...the floppy disk in a dusty place Do not place anything on the floppy disk Do not leave the floppy disk in a high temperature place e g place exposed to direct sunlight or close to a heater Do not lea...

Page 299: ...system IMPORTANT Formatting a used floppy disk clears all the data contained in it if any Formatting a floppy disk from the DOS command line is not available with the server Use a formatted floppy di...

Page 300: ...er benzene or thinner Keep the disc in a disc case when not in use Tape Media The following describes data handling with the DAT DLT or AIT optionally available for the server Saving your valuable dat...

Page 301: ...to the keyboard Doing so may cause a failure of the keyboard The keyboard provided with the server is designed for adjustment of an angle Adjust the keyboard angle at which the keyboard is easy to ope...

Page 302: ...he mouse on a dusty or dirty desk disturbs smooth movement or normal operation of the mouse When your mouse movement seems dull clean your mouse See Chapter 7 Mouse operation includes Click Double cli...

Page 303: ...riate one to install an optional device IRQ Peripheral Device Controller 0 System timer 1 2 3 COM2 serial port 4 5 6 7 PCI 8 Real time clock 9 ACPI Compliant System 10 PCI 11 Mother board resource 12...

Page 304: ...C 2 IRQ This page is intentionally left blank...

Page 305: ...ppy disk OEM Disk for Mass storage device except ones listed below see Installing with the OEM Disk for Mass storage device and Installing Optional Mass Storage Driver of Parameter File Creator in Cha...

Page 306: ...as been upgraded to Dynamic Disk only the simple dynamic volume is available for installation If you want to install the OS on a volume that is mirrored using Disk Management invalidate the mirroring...

Page 307: ...with the entire system Regardless of the size of the mounted memory or the Write debugging information type of memory dump the maximum size of the dump file is The size of the mounted memory 300MB If...

Page 308: ...the above paging file size exceeds 4095MB specify 4095MB for the paging file size The maximum dump file size for the system with more than 2GB memory mounted is 2048MB 300MB If you install any applica...

Page 309: ...ve Encryption Step by Step Guide Be sure to keep the recovery password secure Do not keep it around a server running BitLocker IMPORTANT Without the recovery password you cannot start the operating sy...

Page 310: ...To install Windows Server 2008 you may need to update BIOS To check if your system needs a BIOS update go to http www nec com express 2 Insert the Windows Server 2008 DVD ROM into your DVD ROM drive...

Page 311: ...Installing Windows Server 2008 D 7 4 Select a language and other options from the drop down lists and then click Next 5 Click the Install now button The installation starts...

Page 312: ...tem that you purchased Select I have selected the edition of Windows that I purchased and then click Next You will see only possible editions that have been determined by Windows based on the key you...

Page 313: ...ing Windows Server 2008 D 9 8 Read the license terms carefully If you agree select I accept the license terms and then click Next 9 Select the type of installation you want Custom advanced is selected...

Page 314: ...BUILDER DVD and then click OK If the Onboard RAID Controller LSI Embedded MegaRAID is used Windows Server 2008 64 bit x64 Edition drive letter 008 win winnt oemfd ws2008x64 fd1 megasr Windows Server 2...

Page 315: ...EX SAS RAID Controller If the N8103 116 117 is used LSI Logic MegaRAID SAS 8708EM2 RAID Controller 13 Remove the EXPRESSBUILDER and set Backup DVD ROM or Windows Server 2008 DVD ROM 14 Select the disk...

Page 316: ...e appears the installation starts automatically NOTE If the disk drive contains NEC EXPRESSBUILDER DVD you will be prompted to replace a media with that for OS installation Insert the install media ac...

Page 317: ...1 After a full installation of Windows Server 2008 is completed the following dialog box will prompt you to set or change the password before you log on Click OK 2 Change the password and then click t...

Page 318: ...ows Server 2008 4 On the Initial Configuration Tasks window enter user information If you have selected a Server Core installation 1 After a Server Core installation of Windows Server 2008 is complete...

Page 319: ...erver 2008 D 15 2 Select Other User 3 Log on to the system as an administrator You need not enter your password in this dialog box Click the button 4 Before you log on you will be prompted to change t...

Page 320: ...tters and numbers 6 When the following message appears click OK 7 At the command prompt enter user information NOTE For more detailed procedure see the Microsoft Windows Server 2008 Step By Step Guide...

Page 321: ...to your server Updating the System IMPORTANT Updating the System disables the Scalable Networking Pack SNP function If you use the SNP function enable it manually after the reboot Update the system i...

Page 322: ...ver 2008 follow each of the instructions If you have selected a full installation If the menu is displayed click Setup Windows and click Update the system NOTE Right clicking on the Menu produces the...

Page 323: ...ick OK The update starts NOTE The following box appears during the update if you have deployed a full installation of Windows Server 2008 Wait until the update completes 6 When the following message a...

Page 324: ...after System Update To use the N8104 125 Adapter after updating your system you must first uninstall the LAN driver and PROSet and then update your system with the N8104 125 Adapter connected For a se...

Page 325: ...dxsetup exe in your removable medium containing the Driver Set Windows Server 2008 64 bit x64 Editions drive letter 008 win winnt ws2008x64 ma2 apps prosetdx vistax64 dxsetup exe Windows Server 2008...

Page 326: ...twork and Dial up Connection NOTE We recommend you to add Network Monitor at Adding Services Network Monitor can monitor the frame or the packet that the computer installing Network Monitor sends or r...

Page 327: ...on the same LAN If they are connected to the separate switches they will not work normally The adapters specified as a group of Adaptive Load Balancing ALB can be connected to only Switching Hub When...

Page 328: ...team is properly setup Confirm the result in Test results Even the system are normal the following mismatch message will appear sometimes Please recheck the switching hub L2 port and nothing problem...

Page 329: ...g to the following list Setting item Change setting Wake On Directed Packet OFF Wake On Magic Packet OFF Wake on Magic Packet from power off state ON NOTES Power Saver Options setting is not necessary...

Page 330: ...menu point to Programs Accessories and click Windows Explorer 3 Run Install bat in the following directory Windows Server 2008 64 bit x64 Edition 008 win winnt ws2008x64 video Windows Server 2008 32...

Page 331: ...lly installed by Windows Plug and Play About Windows Activation Windows Server 2008 must be activated before you can use Windows Server 2008 Windows activation process is as follows For a server runni...

Page 332: ...D 28 Installing Windows Server 2008 2 In the following screen click Type a different product key 3 Type the product key shown on your COA label and click Next...

Page 333: ...Installing Windows Server 2008 D 29 4 Activate Windows The Windows activation is complete...

Page 334: ...n your system Click to exit 2 Type slmgr ipk PID and press Enter PID is your product key on the COA label 3 Type slmgr dti to obtain an installation ID for Windows activation and press Enter 4 See sys...

Page 335: ...Installing Windows Server 2008 D 31 6 At the command prompt type slmgr atp CID and press Enter CID is the confirmation ID that you received from the call center The Windows activation is complete...

Page 336: ...D 32 Installing Windows Server 2008 SETTING FOR SOLVING PROBLEMS Set for collecting memory dump using the procedure described in Chapter 5...

Page 337: ...u want to install the other boards by using a driver floppy disk OEM Disk for Mass storage device except ones listed below see Installing with the OEM Disk for Mass storage device and Installing Optio...

Page 338: ...the system in the Autorun Menu Re installing to the Hard Disk Drive which has been upgraded to Dynamic Disk If you want to leave the existing partition when installing the system on the hard disk driv...

Page 339: ...nsufficient so set an enough size of the paging file with the entire system Regardless of the size of the mounted memory or the Write debugging information type of memory dump the maximum size of the...

Page 340: ...4 Edition OEM Disk for EXPRESSBUILDER Creating Windows Server 2003 x64 Edition OEM Disk for EXPRESSBUILDER Before installing create Windows Server 2003 x64 Edition OEM Disk for EXPRESSBUILDER NOTE If...

Page 341: ...r NEC Express5800 Server 3 Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of the server 4 Press the RESET switch or press Ctrl Alt and Delete to reboot the server You may also turn off...

Page 342: ...the steps below 1 Prepare one 3 5 inch floppy disk 2 Start the Operating System 3 Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of the server The Menu will appear 4 Insert the floppy d...

Page 343: ...either of the following states Setup is inspecting your computer s hardware configuration or Press F6 if you need to install a third party SCSI or RAID driver is displayed A screen with a solid blue b...

Page 344: ...ede MegaRAID is used LSI MegaRAID SAS RAID Controller Driver Server 2003 for x64 When N8103 116 117 RAID Controller is installed Promise SuperTrak EX Family Controller 64bits platform When N8103 109 R...

Page 345: ...System update Be sure to install Microsoft Windows Server 2003 R2 x64 Edition DISC 2 In this case note that the Windows Setup screen is not displayed 12 Insert Microsoft Windows Server 2003 R2 x64 Edi...

Page 346: ...used in the procedure for license authentication should be matched with the COA label in which the product key contained in Windows Server 2003 x64 Editions is written NOTES Execute the activation wit...

Page 347: ...again when Windows Server 2003 x64 Editions CD ROM where ServicePack 2 is included is used and it is installed If you install Windows Server 2003 x64 Editions CD ROM which contains Service Pack 2 you...

Page 348: ...ministrator authority to the server such as administrator 2 Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of the server 3 Click Start menu and Run and then execute the following comman...

Page 349: ...stalling Windows Server 2003 x64 Editions E 13 5 When the following message is displayed make sure to click Finish to restart the system With that application process of the Hotfix KB921411 is finishe...

Page 350: ...ce pack 2 again 1 Log on to the system with the account that has administrative privilege e g administrator 2 Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of server The Autorun Menu w...

Page 351: ...as finished When you apply Service Pack Click Yes and then go to Step 6 When you do not apply Service Pack Click No and then go to Step 8 6 When the following message appears click Yes 7 When the foll...

Page 352: ...E 16 Installing Windows Server 2003 x64 Editions 8 When the following message appears click Yes to restart the system The system has been updated...

Page 353: ...w tab and then click OK Hide extensions for know file type Hide protected operating system files Recommended When the message You have chosen to display protected operating system files is displayed c...

Page 354: ...top Connection is prohibited Without changing any parameter when opened the properties of adapter teaming please click the Cancel button for close the dialog Click OK button will cause temporary loss...

Page 355: ...er The procedure in the case of the classic start menu Click Start menu point to Programs Accessories and click Windows Explorer 3 Run dxsetup exe in the following directory 008 win winnt w2k3amd ma2...

Page 356: ...ck OK 5 Reboot the system When PROSet is installed 1 Open the Device Manager 2 Double click Network Adapter Name in the list 3 Click the Link Speed and specify the Speed Duplex value the same as the v...

Page 357: ...123A Please refer to the installation manual provided with the board Installation of the Optional Network Board Driver 1 Start Device Manager 2 Click Network adapters and double click Network Adapter...

Page 358: ...If they are connected to the separate switches they will not work normally The adapters specified as a group of Adaptive Load Balancing ALB can be connected to only Switching Hub When exchange the mo...

Page 359: ...ocedure 1 Click TEAM Team name from Device manager Network adapters 2 Click Settings and confirm Adapters in team list 10 Click Test Switch Run test to confirm the adapter team is properly setup Confi...

Page 360: ...etwork Connection Intel 82574L Gigabit Network Connection to open the adapter Properties 3 Click Power Management tab and change setting in Wake On LAN according to the following list Setting item Cha...

Page 361: ...Management tab and change setting in Wake On LAN according to the following list Setting item Change setting Wake On Directed Packet ON Wake On Magic Packet ON Wake on Magic Packet from power off sta...

Page 362: ...lorer 3 Run Install bat in the following directory 008 win winnt w2k3amd video install bat 4 Follow the message to continue the installation If the dialog message Digital Signature could not been foun...

Page 363: ...ows Server 2003 x64 Editions must be activated before you can use Windows Server 2003 x64 Editions Windows activation process is as follows 1 Click Run on Start menu Type as follows in the Open box an...

Page 364: ...erver 2003 x64 Editions The following screen is displayed 3 Process Windows activation according to the following message SETTING FOR SOLVING PROBLEMS Set for collecting memory dump using the procedur...

Page 365: ...nt to install the other boards by using a driver floppy disk OEM Disk for Mass storage device except ones listed below see Installing with the OEM Disk for Mass storage device and Installing Optional...

Page 366: ...system prepare it by yourself When installing Windows Server 2003 R2 it is not necessary to apply Service Pack 1 Updating System If you modified the Windows system execute Update Express5800 system i...

Page 367: ...ssary About the Upgrade to Windows Server 2003 R2 The in place upgrade from Windows Server 2003 to Windows Server 2003 R2 is not recommended because it may overwrite any files or registries and cause...

Page 368: ...dump The paging file with initial size large enough to store the dump file in the boot drive is required Correct debug information might not be able to be collected due to virtual memory shortage whe...

Page 369: ...Set the Size required for installation Paging file size 2 See Chapter 5 and set that debugging information equivalent to the dump file size is to be written to a separate disk If the disk does not hav...

Page 370: ...2003 OEM Disk for EXPRESSBUILDER with the following two procedures Create from the menu which appears when running NEC Express5800 Server with NEC EXPRESSBUILDER If you have only NEC Express5800 Serve...

Page 371: ...DER from Autorun Menu if you have the computer on which the above operating systems operate Follow the steps below 1 Prepare one 3 5 inch floppy disk 2 Start the Operating System 3 Insert the NEC EXPR...

Page 372: ...ates Setup is inspecting your computer s hardware configuration or Press F6 if you need to install a third party SCSI or RAID driver is displayed A screen with a solid blue background is displayed IMP...

Page 373: ...de MegaRAID is used LSI Logic MegaRAID SAS RAID Controller Driver Server 2003 32 bit When N8103 116 117 RAID Controller is installed Promise SuperTrak EX SAS RAID Controller 32bits platform When N8103...

Page 374: ...ter the application of System update Be sure to install Microsoft Windows Server 2003 R2 DISC 2 In this case note that the Windows Setup screen is not displayed 12 Insert Microsoft Windows Server 2003...

Page 375: ...figuration Recovered the system using recovery process The system update brings the correction program provided by Microsoft to be applied to reinforce the system security The system update is recomme...

Page 376: ...the server 3 Click Start menu and Run and then execute the following command When the English version of Windows Server 2003 R2 is used 008 win winnt dotnet qfe enu kb921411 exe When the Simplified Ch...

Page 377: ...Installing Windows Server 2003 F 13 5 When the following message is displayed make sure to click Finish to restart the system With that application process of the Hotfix KB921411 is finished...

Page 378: ...Log on to the system with the account that has administrative privilege e g administrator 2 Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of server The Autorun Menu will be displayed 3...

Page 379: ...ished When you apply Service Pack Click Yes and then go to Step 6 When you do not apply Service Pack Click No and then go to Step 8 6 When the following message appears click Yes 7 When the following...

Page 380: ...F 16 Installing Windows Server 2003 8 When the following message appears click Yes to restart the system The system has been updated...

Page 381: ...ab and then click OK Hide extensions for know file type Hide protected operating system files Recommended When the message You have chosen to display protected operating system files is displayed clic...

Page 382: ...roughput between the switches PROSet is necessary to utilize these features Follow the procedure below to install PROSet 1 Insert the NEC EXPRESSBUILDER DVD into the optical disk drive If the autorun...

Page 383: ...the Speed Duplex value the same as the value specified for HUB 4 Click OK 5 Reboot the system Also add or delete any protocols and services if necessary You can operate the process on the property di...

Page 384: ...Start Device Manager 2 Point to Network adapters and double click Intel R 82566DM 2 Gigabit Network Connection Intel 82574L Gigabit Network Connection to open the adapter Properties 3 Click Power Man...

Page 385: ...ement tab and change setting in Wake On LAN according to the following list Setting item Change setting Wake On Directed Packet ON Wake On Magic Packet ON Wake on Magic Packet from power off state ON...

Page 386: ...3 Run Install bat in the following directory 008 win winnt dotnet video install bat 4 Follow the message to continue the installation If the dialog message Digital Signature could not been found appea...

Page 387: ...ted before you can use Windows Server 2003 Windows activation process is as follows NOTE When you use Windows Server 2003 R2 activation process is not needed 1 Click Run on Start menu Type as follows...

Page 388: ...ndows Server 2003 The following screen is displayed 3 Process Windows activation according to the following message SETTING FOR SOLVING PROBLEMS Set for collecting memory dump using the procedure desc...

Page 389: ...u appears close the menu 3 Copy the below files of EXPRESSBUILDER to a hard disk drive by using Explorer root folder copy version xml 008 ar_menu copy this sub folder doc copy this sub folder win copy...

Page 390: ...G 2 Using a Client Computer Which Has a CD Drive This page is intentionally left blank...

Page 391: ...d 2 Size Serial No Date Installed 3 Size Serial No Date Installed 4 Size Serial No Date Installed Monitor Type Model name Serial No Date Installed Hard Disk Drive 1 Type Serial No Capacity Date Instal...

Page 392: ...Model name Serial No Manufacturer Date Installed Additional Cabinet for Disk Model name Serial No Date Installed External Peripheral Device 1 Model name Serial No Manufacturer Date Installed External...

Page 393: ...Table H 3 Software Firmware version OS Name Version Application of RUR media Apply Name Version File system FAT HPFS NTFS Others Bundled software installed Licensed software installed Application run...

Page 394: ...H 4 Product Configuration Record Table This page is intentionally left blank...

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