NEC EXP803 User Manual Download

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NEC Express Server

Express5800 Series

Express5800/R120f-1E
EXP803

Maintenance Guide

Chapter 1 Maintenance

Chapter 2 Useful Features

Chapter 3 Appendix

10.109.01-104.01

December 2014

Summary of Contents for EXP803

Page 1: ...EC Express Server Express5800 Series Express5800 R120f 1E EXP803 Maintenance Guide Chapter 1 Maintenance Chapter 2 Useful Features Chapter 3 Appendix 10 109 01 104 01 December 2014 NEC Corporation 201...

Page 2: ...ditional options connection of peripheral devices and suitable location for this server Chapter 3 Setup System BIOS configurations and summary of EXPRESSBUILDER Chapter 4 Appendix Specifications and o...

Page 3: ...cking and Applying Updates 17 2 2 Checking Alerts 17 2 3 Checking STATUS LED 18 2 4 Backup 18 2 5 Cleaning 18 2 5 1 Cleaning the server 19 2 5 2 Cleaning the tape drive 19 2 5 3 Cleaning the keyboard...

Page 4: ...g the Server 43 7 1 Software Reset 43 7 2 BMC Reset 43 7 3 Forced Shutdown 44 7 4 Clearing BIOS Settings CMOS Memory 45 8 System Diagnostics 48 8 1 Tests 48 8 2 Usage of System Diagnostics 48 9 Offlin...

Page 5: ...ing SETUP 132 5 4 2 Advanced menu 133 5 4 3 Quitting LSI Software RAID Configuration Utility 134 5 5 Menu Tree of UEFI Mode 135 5 6 Procedures for Using Configuration Utility in UEFI Mode 138 5 6 1 Cr...

Page 6: ...t Logs 197 3 Accessing Data for Electric Power Temperature and Processor Utilization 211 3 1 Windows 211 3 1 1 Power consumption 211 3 1 2 Intake air temperature 212 3 1 3 Processor utilization 215 3...

Page 7: ...ymbol indicates the presence of a hazard if the instruction is ignored An image in the symbol illustrates the hazard type Prohibited Action This symbol indicates prohibited actions An image in the sym...

Page 8: ...tes items that must be confirmed when handling hardware or operating software Tips Indicates information that is helpful to keep in mind when using this server Optical disk drive This server is equipp...

Page 9: ...information Notations in this document Official names of Windows Windows Server 2012 R2 Windows Server 2012 R2 Standard Windows Server 2012 R2 Datacenter Windows Server 2012 Windows Server 2012 Standa...

Page 10: ...the United States and other countries Adaptec its logo and SCSI Select are registered trademarks or trademarks of Adaptec Inc of the United States Avago LSI and the LSI Design logo are trademarks or...

Page 11: ...ucts derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT...

Page 12: ...BILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAM...

Page 13: ...ED IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOTLIMITED TO PROCUREMENT OF SUBSTITUTE G...

Page 14: ...is document contact your sales representative 5 Regardless of article 4 NEC Corporation assumes no responsibility for effects resulting from your operations 6 The sample values used in this document a...

Page 15: ...rmation about the location where a failure occurred and its cause if the server malfunctions See this section in case of a failure 5 Troubleshooting Describes how to identify the causes of problems an...

Page 16: ...Do not get your fingers caught Be careful of handling internal components that may be at high temperatures Note If the server has hard disk drives move the server while being careful not to damage the...

Page 17: ...n our website We recommend you to apply the latest update always NEC corporate site http www nec com Support Downloads NEC also provides ExpressUpdate that helps you to download and install the update...

Page 18: ...that you periodically back up the data on HDD If a RAID array has been configured on your system back up the RAID configuration data We also recommend that you back up it after a rebuilding process r...

Page 19: ...and squeeze it firmly 5 Rub off stains on the server with the cloth prepared in step 4 6 Soak a soft cloth in water squeeze it firmly and wipe the server with it once again 7 Wipe the server with a d...

Page 20: ...urred follow the steps below 1 Check if the power cord and cables to other products are properly connected 2 See Chapter 1 5 Troubleshooting If you find a symptom similar to your problem take the acti...

Page 21: ...mportant Do not reset during dumping memory or restarting the server even if the message of virtual memory shortage appears 4 1 Collecting Event Logs To collect the various event logs of the server fo...

Page 22: ...ance 2 Click Control Panel from Settings 3 Click System and Security of Control Panel 4 Select the type of log in Windows Logs Application records events related to running applications Security recor...

Page 23: ...rver 2008 R2 Windows Server 2008 1 Click Administrative Tool and then click Event Viewer from Control Panel 2 Select the type of log in Windows Logs Application records events related to running appli...

Page 24: ...ver 2012 1 Click Search on Charms Bar You can use Run feature by right clicking on the lower left corner of the screen Search Run 2 Type msinfo32 exe in the text box and then press Enter key Search Ru...

Page 25: ...y Dump If an error occurs the dump file will be saved to acquire necessary information You can specify any path for saving the diagnostic information For details see Chapter 1 7 1 Specifying Memory Du...

Page 26: ...server Additionally check the power cord for broken shield or bent plugs Make sure the power breaker for the connected power outlet is on If the power cord is plugged to a UPS make sure the UPS is po...

Page 27: ...f the value specified for Power Threshold Pa is appropriate for normal startup To operate the server with Shutdown System being enabled the value of Power Threshold Pa must be fully considered 5 2 Pro...

Page 28: ...sales representative Failed to find a file EXPRESSBUILDER DVD has stains or cracks or the optical disk drive is faulty Contact your sales representative Failed to open a file Failed to get the parame...

Page 29: ...partition created for installing the OS create a new partition again and then restart installation Unable to install OS Is the hard disk drive properly installed Make sure that the hard disk drive is...

Page 30: ...ate a logical drive For a RAID system create a logical drive using EXPRESSBUILDER or RAID Configuration Utility Off line Utility or LSI Software RAID Configuration Utility to install OS Unable to inst...

Page 31: ...ks are connected the system partition and the boot partition 100 MB are created in another disk For details refer to the Microsoft website below http support microsoft com kb 2530901 ja Japanese only...

Page 32: ...ervices to confirm whether the Telnet Service is registered You can specify the computer name at 15 characters or more after installing the telnet service Unable to run Create a parameter file for Win...

Page 33: ...re to connect the RAID controller correctly and retry Is the RAID controller installed firmly straight into the PCI slot Install the RAID controller properly Is the RAID controller mounted on the PCI...

Page 34: ...uthentication The message displayed on screen is subject to change depending on the license 5 5 Problem of Windows STOP Error Cannot turn the power OFF at the blue screen STOP error screen Perform the...

Page 35: ...ent Write changes to Write Through even if you specify Write Back with BBU for Default Write Refer to Universal RAID Utility User s Guide for details of cache mode Indication of Reason for Diff in Wri...

Page 36: ...h 24 hours has passed restart the system once If the battery is not found although the above action has been taken the additional battery may be faulty Contact your sales representative Event ID510 Th...

Page 37: ...nterface cables and power cord are properly connected Also make sure that the cables are connected in the correct order Is the power on order correct When the server has any external devices connected...

Page 38: ...erver 2008 if you do not use the server that adjusts time such as Network Time Protocol NTP Server the system time differs from actual time In this case use NTP server or disable Windows Time Service...

Page 39: ...s to be operated on the server Run on the appropriate environment The following message appears after the Update command of Maintenance is run You need to format the disk in drive I before you can use...

Page 40: ...uide Windows in EXPRESSBUILDER The problem of NEC ESMPRO Manager For details of NEC ESMPRO Manager see NEC ESMPRO Manager Installation Guide in EXPRESSBUILDER or its help 5 11 Problem of Optical Disk...

Page 41: ...of the tray Keep pressing slowly until the tray comes out Important Do not use toothpicks plastic and other fragile pins If you still cannot eject the disk contact your sales representative 3 Pull the...

Page 42: ...l the OEM drivers copy the files under the following folder in EXPRESSBUILDER to removable media For the onboard RAID controller LSI Embedded MegaRAID Windows Server 2012 R2 009 win winnt oemfd ws2012...

Page 43: ...essing is in progress when resetting the server 7 2 BMC Reset Press BMC RESET Switch only if a problem occurs in EXPRESSSCOPE Engine 3 BMC Do not press this switch usually To reset the BMC press BMC R...

Page 44: ...set does not work Continue to hold POWER Switch of the server for at least four seconds The power is forcibly turned off To turn on the power back again wait at least 30 seconds after turning off the...

Page 45: ...ry use the jumper switch You can also clear the password of BIOS Setup Utility SETUP by using the jumper switch Tips Use BIOS Setup Utility SETUP usually to return the settings to the factory settings...

Page 46: ...Precautions and Regulatory Notices Make sure to complete installation Do not get your fingers caught Avoid installing under extreme temperature conditions Important Take anti static measures before o...

Page 47: ...vices in User s Guide to remove Top Cover 2 Confirm the position of Clear Password Jumper 3 Change the jumper switch from Protect to Clear 4 Reassemble the server and press POWER Switch to turn on the...

Page 48: ...After turning off the server or restarting the server run System Diagnostics as follows 1 Run EXPRESSBUILDER and choose Tool menu from Boot Selection Menu See Chapter 2 5 Details of EXPRESSBUILDER fo...

Page 49: ...indow Test summary window Shows the results of each test Move the cursor and press Enter key on the cursor line to display the details of the test If an error is detected by System Diagnostics the rel...

Page 50: ...s completion screen of the above diagnostics Device List Shows a list of connected devices Log Info Shows the log information of the diagnostics To save it connect FAT formatted removable media and th...

Page 51: ...n on a display and other peripheral devices and then turn on the server 2 Press F4 key while the message below appears Press F2 SETUP F3 Internal flash memory F4 ROM Utility F12 Network 3 Keyboard Sel...

Page 52: ...sales representative if a trouble that requires Off line Maintenance Utility occurs Off line Maintenance Utility has the following features IPMI Information Viewer Displays System Event Log SEL Sensor...

Page 53: ...ment LAN port If Shared BMC LAN feature is used connect the LAN cable to the corresponding LAN connector To use the remote KVM Remote Management Extension License N8115 04 is required You can also con...

Page 54: ...RAID configuration utility installed in the server 6 Details of EXPRESSBUILDER Describes how to use EXPRESSBUILDER 7 EXPRESSSCOPE Engine 3 Describes EXPRESSSCOPE Engine 3 8 NEC ESMPRO Describes NEC ES...

Page 55: ...F3 Internal Flash Memory F4 ROM Utility F12 Network a different message may appear depending on the environment If you press F2 SETUP will start after POST and the Main menu appears You can also start...

Page 56: ...FI Spec Version Display only Shows the UEFI Spec version that BIOS supports Memory Information Total Memory Display only Shows the total capacity of installed memory System Language English Fran ais E...

Page 57: ...red Check the system clock monthly Additionally if you implement the server in a system that requires highly accurate time use of a time server an NTP server is recommended If the system time becomes...

Page 58: ...enus that show a to their left select a menu and press the Enter key to display its submenu When UEFI is selected for Boot Mode When Legacy is selected for Boot Mode Note The Network Stack Configurati...

Page 59: ...acent Cache Line Prefech Disabled Enabled Set the optimal access from memory to cache to either Enabled or Disabled Execute Disable Bit Disabled Enabled Enable or disable Execute Disable Bit feature T...

Page 60: ...and VT d The X2APIC feature must be enabled when using an OS shown below Windows Server 2012 Windows Server 2012 R2 The X2APIC feature must be disabled when using an OS shown below Windows Server 2008...

Page 61: ...n the processor 1 supports Intel 64 architecture Hyper Threading Display only Supported is shown when the processor 1 supports Hyper Threading Technology Processor 2 CPUID Display only Shows the ID or...

Page 62: ...disable the Enhanced Intel SpeedStep R Technology feature This option is displayed only when the installed processor supports this feature Energy Performance Performance Balanced Performance Balanced...

Page 63: ...ould take precedence over the I O workload Uncore Frequency Scaling Disabled Enabled Enable or disable the feature that adjusts the Uncore operating frequency dynamically Uncore Frequency Coordination...

Page 64: ...mation on memory is cleared and all DIMMs are reconfigured at the next startup No is automatically selected after DIMMs are reconfigured Memory Frequency Limit Auto 1333 MHz 1600 MHz 1866 MHz 2133 MHz...

Page 65: ...Mode Independent Mirroring Lock Step Sparing Specify the memory RAS mode Refer to Chapter 2 1 9 3 Memory RAS Feature in User s Guide Patrol Scrub Disabled Enabled Enable or disable a memory RAS featu...

Page 66: ...paring feature is available in the current memory configuration and Sparing is specified for Memory RAS Mode Lock Step Display only Supported is shown when the Lock Step feature is available in the cu...

Page 67: ...e Power Management When Auto is selected an appropriate level is automatically specified AER Support Disabled Enabled Enable or disable the feature that allows the OS to control PCIe Advanced Error Re...

Page 68: ...Boot Mode LAN Controller Disabled Enabled Enable or disable the onboard LAN controller This option is fixed to Enabled if Shared LAN is set to Enabled for off line tools LANX Option ROM Scan Disabled...

Page 69: ...ptions see the table below Option Parameter Description Target Link Speed Limit Auto 2 5 GT s 5 0 GT s Specify the upper limit of the link speed of onboard PCI devices PCIXX Slot Link Speed Limit 2 5...

Page 70: ...or configuration QPI Frequency Limit Auto 6 4 GT s 8 0 GT s 9 6 GT s Specify the upper limit of the QPI link speed VT d Disabled Enabled Enable or disable Intel R Virtualization Technology for Directe...

Page 71: ...the left move the cursor to it and then press the Enter key to show its submenus For details about the options see the table below Option Parameter Description SATA Information SATA Mode Disabled IDE...

Page 72: ...Information submenu For details about the options see the table below Option Parameter Description SATA Port0 Display only Shows a device connected to each port Not Present is shown when no device is...

Page 73: ...he Start Unit command is issued to a USB device Controller Timeout 1 sec 5 sec 10 sec 20 sec Specify the timeout period when the Control Bulk or Interrupt Transfer command is issued to the USB Control...

Page 74: ...ial Port Configuration submenu From the Advanced menu select Serial Port Configuration and then press the Enter key to display the menu screen shown below From BIOS Redirection Port select Serial Port...

Page 75: ...at supports this feature must be connected If the connected device does not support this feature the serial ports will fail to return from halt state Console Redirection Settings BIOS Redirection Port...

Page 76: ...en shown below For details about the options see the table below Option Parameter Description Network Stack Disabled Enabled Enable or disable UEFI Network Stack If this option is set to Enabled the m...

Page 77: ...Description iSCSI Initiator Name Alphanumeric character between 4 and 223 Specify the name of the iSCSI Initiator The initiator name must be IQN format iSCSI Qualifier Name The menu items below can b...

Page 78: ...Maintenance Guide 78 Chapter 2 Useful Features 1 Add an Attempt submenu Note A MAC address is displayed when the onboard LAN controller or the UEFI driver for the PCI device is loaded Option Parameter...

Page 79: ...stablishing Timeout 100 16000 20000 Specify the timeout time in msec for iSCSI connection OUI format ISID Display only Displays the OUI format ISID Configure ISID 6 digit numerics Specify the lower 3...

Page 80: ...fy the authentication type CHAP Type One way Mutual Specify the CHAP type This item is displayed when CHAP is selected for Authentication Type CHAP Name Up to 126 Alphanumeric characters Specify the C...

Page 81: ...e MAC XX XX XX XX XX XX submenu 3 Delete Attempts submenu Option Parameter Description Attempt XX Disabled Enabled Select Enabled for an iSCSI attempt you want to delete Commit Changes and Exit Save t...

Page 82: ...Attempt Order Specify the priority of iSCSI attempt Press the Enter key to open the pop up window and specify the priority by using or key Commit Changes and Exit Save the current setting and return t...

Page 83: ...AN controller or a UEFI driver for a PCI device is loaded The on screen menu depends on the specified UEFI driver Driver Health a Driver Health submenu Option Parameter Description UEFI Driver Name Di...

Page 84: ...nter key to show its submenus Then configure the settings Select Administrator Password or User Password and then press the Enter key to display the screen where you can register change the password T...

Page 85: ...et user right is displayed With this password access to SETUP menus is limited The user password can be set when SETUP is started by administrative right or user right Security Configuration Password...

Page 86: ...nce Guide 86 Chapter 2 Useful Features 1 Trusted Computing submenu From the Security menu select Trusted Computing and then press the Enter key to display the menu screen shown below If you enable TPM...

Page 87: ...1 System BIOS Express5800 R120f 1E Maintenance Guide 87 Chapter 2 Useful Features If TXT Support is enabled the following screen is displayed...

Page 88: ...ration This option can be selected when TPM State is set to Enabled Current TPM Status Information TPM Enabled Status Display only Shows the current status of TPM TPM Active Status Display only TPM Ow...

Page 89: ...when a PCIe Uncorrectable error is detected and PCI PERR or SERR is detected FRB 2 Policy Retry 3 Times Disable FRB2 Timer Always Reset Specify how the system should operate if an FRB level 2 error oc...

Page 90: ...s set to Disabled OS booting continues regardless of user s response even if an error is detected during POST Memory Error Halt Boot Enable or disable the feature to suppress OS booting when POST dete...

Page 91: ...The power is measured only at the next POST execution This parameter is automatically changed to Disabled after the measurement Always The power is measured at every POST execution One Time is selecte...

Page 92: ...y only Shows the serial number of the system Chassis Part Number Display only Shows the part number of the chassis Chassis Serial Number Display only Shows the serial number of the chassis Onboard LAN...

Page 93: ...delay time in unit of seconds The minimum configurable time may be changed from the factory set value The minimum configurable time is displayed when executing Load Setup Defaults This menu appears wh...

Page 94: ...tus before AC power was turned off AC LINK setting Stay Off Last State Power On Operating DC power is ON Off On On Halting DC power is also OFF Off Off On Forced shutdown Off On On Continue pressing t...

Page 95: ...f the keyboard Setup Prompt Timeout 0 65535 Specify the time until F2 is pressed to launch SETUP Boot Mode Legacy UEFI Specify the boot mode Select UEFI for the following OS Windows Server 2012 or Win...

Page 96: ...riority of bootable devices in Priorities of that device is determined as follows Devices other than USB device e g SATA device RAID is given higher priority and USB device is given priority next to n...

Page 97: ...and Power Off The SETUP utility closes with all the changes saved in NVRAM After the SETUP utility closes the power of the server is automatically turned off d Discard Changes and Power Off The SETUP...

Page 98: ...ion 1 If you press the F4 key while the POST is running the Keyboard type selection menu appears Keyboard type selection menu 2 When you select a type of keyboard that is connected to the server the O...

Page 99: ...arameter value for each item select OK to apply the new value to BMC See Chapter 2 2 3 EXPRESSSCOPE Engine 3 for details b ECO You can view or set information concerning ME Management Engine See Chapt...

Page 100: ...BMC See Chapter 2 2 4 Configuration for details b Clear SEL You can erase SEL System Event Log of BMC See Chapter 2 2 6 Clear SEL for details c Reset You can reset BMC without changing configuration i...

Page 101: ...nagement You can manage users who use BMC See Chapter 2 2 4 2 User Management for details c Mail Alert You can view E mail alert issued from BMC and change parameter setting See Chapter 2 2 4 3 Mail A...

Page 102: ...plex at speed of 100 Mbps 10Mbps Full Connecting by Full Duplex at speed of 10 Mbps 10Mbps Half Connecting by Half Duplex at speed of 10 Mbps Auto Negotiation BMC MAC Address Display MAC Address of BM...

Page 103: ...ormance may be reduced due to load of system LAN or BMC LAN 3 If an illegal value is specified for subnet mask an error message is displayed and setting is disabled 4 Can be changed only when DHCP is...

Page 104: ...k Authentication Password Set the authentication password for Active Directory 5 7 Blank User Domain Name Specify the user domain name 5 8 Blank Timeout Specify timeout period for connection with Doma...

Page 105: ...for other number are not allowed 3 Up to 19 ASCII characters can be used excluding blank quotation ampersand question mark equal sign and 4 Privileges are defined as follows Administrator User who has...

Page 106: ...able of To 3 1 Disable To 3 E Mail Address Specify the mail address of To 3 2 3 Blank From Specify the mail address of From 3 Blank Reply To Specify the mail address of Reply To 3 Blank Subject Specif...

Page 107: ...Test Execute test by sending an alert by mail 10 1 When Mail Alert is enabled at least one address should be enabled 2 Can be specified only when To X is set to Enable 3 Up to 255 characters including...

Page 108: ...or disable tertiary receiver 4 Disable IP Address3 Specify the IP Address of tertiary receiver 5 0 0 0 0 Alert Level Alert Level Specify the kind of event to alert Error Warning Error When Error is d...

Page 109: ...Select a keyboard language Japanese JP English US French FR German DE English US Remote Media Encryption Enable or disable encryption Enable Remote CD DVD No Encryption Specify the port number of rem...

Page 110: ...e power consumption Watt CPU Throttling Shows Current Maximum Minimum Average CPU throttling rate 2 Memory Throttling Shows Current Maximum Minimum Average memory throttling rate 2 Configuration Aggre...

Page 111: ...ptimized Disable CPU Cores Specify the number of cores to be disabled Allowable value is between 0 and Number of maximum cores 1 7 0 Configuration Initialization Initialize configuration Parameters fo...

Page 112: ...pecify the Authentication Key 4 5 guest Redirection Enable or disable Redirection feature 4 6 Enable 1 When this item is changed to from Overwrite oldest SEL all log records in the SEL Repository are...

Page 113: ...ng and returns to BMC Configuration menu Enter key Clears SEL 2 5 Reset If you select Reset on EXPRESSSCOPE Engine 3 menu the confirmation message as show below appears Confirmation message Reset ESC...

Page 114: ...mation message as show below appears Confirmation message Initialization ESC key Aborts processing and returns to Main menu Enter key Initializes BMC configuration settings and restores the default va...

Page 115: ...up data Flash FDD can be used for temporary data only 3 1 1 Compensation for recorded data NEC does not pay compensation for data recorded on Flash FDD even if the data is lost 3 1 2 Handling Flash F...

Page 116: ...FDD Express5800 R120f 1E Maintenance Guide 116 Chapter 2 Useful Features 3 1 3 Use in EXPRESSBUILDER Connect Flash FDD after Home Menu appears Remove Flash FDD from the server before closing EXPRESSB...

Page 117: ...Guide or NEC ESMPRO Manager online help 4 1 Supported OS The power control feature is available for the following OSs Windows Server 2008 Standard Windows Server 2008 Enterprise Windows Server 2008 S...

Page 118: ...indows Server 2008 R2 2012 2012 R2 Ignore the following event when Windows Server 2008 R2 2012 or 2012 R2 is run on the server This event is logged at the normal operation of controlling the server po...

Page 119: ...ess Ctrl M or Enter to run LSI Software RAID Configuration Utility Tips If you fail to press Ctrl M keys or Enter key or the system proceeds without displaying the following screen restart the system...

Page 120: ...res 5 1 1 Quitting LSI Software RAID Configuration Utility To quit the utility press the Esc key on the TOP menu of LSI Software RAID Configuration Utility Select Yes Press CTRL ALT DEL To Reboot The...

Page 121: ...elect an adapter Rebuild Rate 30 Percentage of IO for Rebuild Chk Const Rate 30 Percentage of IO for Check Consistency FGI Rate 30 Percentage of IO for Foreground Initialize BGI Rate 30 Percentage of...

Page 122: ...Virtual Drive Disk WC Display Write Cache Policy of Virtual Drive Read Ahead Display Read Ahead Policy of Virtual Drive Physical Drive Operation of physical drive Physical Drive Selection Menu Select...

Page 123: ...ng New Configuration clears the existing configuration To add configuration to the existing configuration select View add Configuration Note You cannot specify the Virtual Drive capacity on the Easy C...

Page 124: ...RRAY SELECTION MENU screen appears 4 Move the cursor onto the physical device to be included in the disk array and then press the Space key The physical device is selected The display for the selected...

Page 125: ...a relevant value for RAID Units Size DWC RA and Span by using cursor keys Press the Enter key to fix the selection to determine each value 1 RAID Specify the RAID level Parameter Remarks 0 RAID0 1 RAI...

Page 126: ...eature 8 When all settings are completed select Accept and then press the Enter key 9 Press the Esc key and select Yes for the confirmation message Save Configuration The configuration is saved 10 Pre...

Page 127: ...al device indicating FAIL and then press the Space key to select it The color of FAIL indication for the selected physical device changes to pink 5 Press the F10 key 6 Select Yes to start the rebuild...

Page 128: ...ical Drive The Objects PHYSICAL DRIVE SELECTION MENU screen appears 4 Move the cursor onto the physical device to be specified as hot spare disk and then press the Enter key 5 Select Make HotSpare 6 W...

Page 129: ...creen and then exit LSI Software RAID Configuration Utility Note To cancel the hot spare setting select Objects and then Physical Drive move the cursor onto the physical device to be canceled for hot...

Page 130: ...n appears 3 Move the cursor onto the virtual drive to be checked for consistency and press the Space key The virtual drive is selected 4 Press the F10 key 5 Select Yes to start check consistency When...

Page 131: ...tual drive to be removed and then press the Delete key Select Yes when the message Want To Delete A VD is displayed 2 Force Online Use this feature to forcibly put a physical device in the FAIL status...

Page 132: ...er and wait for POST to proceed After a while the following message appears at the bottom left of the screen Press F2 SETUP F4 ROM Utility Press CTRL P MEBX If you press the F2 key SETUP starts upon c...

Page 133: ...menu The Advanced menu appears if you move the cursor to the position of Advanced If you select UEFI Driver Configuration and press the Enter key the following submenu appears Select LSI Software RAI...

Page 134: ...34 Chapter 2 Useful Features 5 4 3 Quitting LSI Software RAID Configuration Utility To quit the utility press the Esc key on the TOP menu of LSI Software RAID Configuration Utility When the following...

Page 135: ...setting Minimum Stripe Size 64 KB Minimum stripe size Maximum Stripe Size 64 KB Maximum stripe size Driver Version UEFI driver version BIOS Version UEFI BIOS version Change Controller Properties Chan...

Page 136: ...ive selection Virtual Drive Name Virtual Drive name Target ID Virtual Drive ID RAID Level RAID level of the Virtual Drive Virtual Drive Status Optimal Virtual Drive status Virtual Drive Capacity MB Vi...

Page 137: ...Physical Drives Associated Virtual Drive The selected Physical Drive is a Virtual Drive of the member Model Number Physical Drive model Revision Physical Drive revision Select Drive Operations Operati...

Page 138: ...Virtual Drive Management and then Create Configuration 3 From Select RAID Level on the following screen select the RAID level RAID0 RAID1 or RAID10 Run LSI Software RAID Configuration Utility Create a...

Page 139: ...existing Drive Group The procedures to create the virtual drive in each case are following below Note Up to eight virtual drives can be created For RAID10 only creating a new virtual drive is availabl...

Page 140: ...select the physical device to be created and select Enabled 4 Select all of the physical devices to be created select Apply Changes and then select OK on the next screen Note You may select either of...

Page 141: ...mmended For this server Setting Enable is recommended for good performance Note however that cached data may be lost at an unexpected power failure Selecting Disable degrades performance by approximat...

Page 142: ...2 Useful Features 4 2 New creation RAID10 1 Select RAID10 for Select RAID Level 2 Select Select Drives under Span1 and then select the device type for Select Media Type Note The Both option is not ava...

Page 143: ...ce is displayed select two physical devices to be created and then select Enabled 4 Select all of the physical devices to be created select Apply Changes and then select OK on the next screen Note You...

Page 144: ...he next screen Note You may select either of the upper or lower Apply Changes which is provided at two locations 9 Select values for Virtual Drive Name Disk WC and Read Ahead 9 1 Virtual Drive Name Sp...

Page 145: ...orm read ahead Enable Performs read ahead Recommended Note For RAID 10 the virtual drive can be created only with the maximum size 10 When all of the settings are complete select Save Configuration No...

Page 146: ...Select Free Capacity for Select Drives From 2 Select Select Drive Groups 3 Select the Drive Group to be additionally created for Choose Drive Group and then select Enabled 4 Select Apply Changes and t...

Page 147: ...rive Size Specify the capacity of the virtual drive 5 3 Virtual Drive Size Unit Specify the unit MB GB TB used for Virtual Drive Size Important The Disk WC and Read Ahead settings reflect the original...

Page 148: ...then select OK on the next screen The virtual drive is created 5 Select Virtual Drive Management and then Manage Virtual Drive Properties and check the Virtual Drive information on the following scre...

Page 149: ...ons 7 Select the virtual drive to be initialized for Select Virtual Drive Important Data is lost after initialization Take extreme care to select the correct Virtual Drive 8 Select Virtual Drive Opera...

Page 150: ...Yes on the following screen to start the Fast Initialization Note Fast Initialization completes in a few seconds or several tens of seconds 10 Select OK 11 If the created Virtual Drive is used for OS...

Page 151: ...ide for how to run Check Consistency Important In the UEFI mode Check Consistency on the LSI Software RAID Configuration Utility takes long time Run Check Consistency from the Universal RAID Utility o...

Page 152: ...ity on the OS If you need to run Rebuild on the LSI Software RAID Configuration Utility follow the procedure below 1 Replace a physical device and then restart the server 2 Run LSI Software RAID Confi...

Page 153: ...elect Rebuild 6 Select Start Operation 7 Select OK to start the rebuild Note The status of Operation Progress is not automatically updated If you want to update the progress status press the Esc key t...

Page 154: ...nect a physical device for hot sparing and then turn on the server 2 Run LSI Software RAID Configuration Utility 3 On the TOP menu screen select Drive Management The following screen appears Connect t...

Page 155: ...5 RAID System Configuration Express5800 R120f 1E Maintenance Guide 155 Chapter 2 Useful Features 4 Select Select Drive and then select the physical device for hot sparing 5 Select Drive Operation...

Page 156: ...art Operation and then select OK 8 Return to the TOP menu screen 9 Select Drive Management 10 Select View Global Hot Spare 11 Confirm that a hot spare drive has been created 12 Exit LSI Software RAID...

Page 157: ...I Software RAID Configuration Utility takes long time Run Check Consistency from the Universal RAID Utility on the OS For RAID0 running Check Consistency is not required 1 From the TOP menu of LSI Sof...

Page 158: ...onfiguration Express5800 R120f 1E Maintenance Guide 158 Chapter 2 Useful Features 2 Select Select Virtual Drive Operations 3 Select the target virtual drive for Select Virtual Drive 4 Select Virtual D...

Page 159: ...5 RAID System Configuration Express5800 R120f 1E Maintenance Guide 159 Chapter 2 Useful Features 5 Select Check Consistency 6 Select Start Operation 7 Select Yes on the next screen...

Page 160: ...n for Virtual Drive Operation changes to Check Consistency on the Select Virtual Drive Operations screen and the progress is displayed at the bottom of the screen Note The status of Operation Progress...

Page 161: ...Drive Online Use this feature to forcibly put a failing physical device online From the TOP menu select Drive Management select Select Drive Operations and confirm that the target physical device is...

Page 162: ...Drive Group Disk Array Disk Array Tips raidcmd is a command that Universal RAID Utility provides Refer to Universal RAID Utility User s Guide for more information 2 Number and ID The number to manage...

Page 163: ...0 High 8 to 14 Middle 0 to 7 Low Consistency Check Priority Chk Const Rate LSI Software RAID Configuration Utility 15 to 100 High 8 to 14 Middle 0 to 7 Low Setting level of Universal RAID Utility and...

Page 164: ...r raidcmd Controller RAID Controller RAID Controller Virtual Drive Logical Drive Logical Drive Drive Group Disk Array Disk Array Drive Physical Device Physical Device Tips raidcmd is a command provide...

Page 165: ...tility Item Off line Utility Universal RAID Utility Rebuild priority 80 to 100 High 31 to 79 Middle 0 to 30 Low Patrol Read priority 80 to 100 High 31 to 79 Middle 0 to 30 Low Consistency Check priori...

Page 166: ...Internal Flash Memory Boot Selection Menu shown in Chapter 2 5 2 Menus of EXPRESSBUILDER 1 Boot Selection Menu will appear Use the DVD by the following two ways EXPRESSBUILDER DVD 1 Insert the DVD in...

Page 167: ...on is chosen or no key is pressed Home Menu shown in 2 Home Menu will appear Tool Menu shown in 3 Tool Menu will appear when you choose Tool menu Normal mode The screen is displayed on local console C...

Page 168: ...ut installing Windows choose Manual Selection in step 1 b Utilities Runs utilities in EXPRESSBUILDER See Chapter 2 5 3 Utilities Provided by EXPRESSBUILDER for details c Versions Shows the versions of...

Page 169: ...o read the manuals b Versions Shows the versions of software and drivers in EXPRESSBUILDER c Integrated Installation Installs several applications or Starter Pack easily If a computer running the menu...

Page 170: ...ia Use this feature only for utilities provided by NEC Note Do not run the file provided by a third party 4 Internal Flash Memory available only on DVD Manages Internal Flash Memory with the following...

Page 171: ...the management LAN port to your network enables you to do the following from a remote site by using a web browser and SSH client Managing the server Operating KVM keyboard video and mouse from a remot...

Page 172: ...tenance Guide 172 Chapter 2 Useful Features 8 NEC ESMPRO 8 1 NEC ESMPRO ServerAgentService for Windows For details of NEC ESMPRO ServerAgentService for Windows see NEC ESMPRO ServerAgentService Instal...

Page 173: ...C ESMPRO Manager NEC ESMPRO Manager can remotely control and monitor the hardware and the RAID system of the server To use these features install the bundle software for the server such as NEC ESMPRO...

Page 174: ...can specify configuration data to the BMC of the server by using this utility For details see Server Configuration Utility User s Guide in EXPRESSBUILDER 8 5 NEC ExpressUpdate Agent You can easily do...

Page 175: ...t the server information Product Info for maintenance by using this utility 9 1 Usage Run the stdclct collect exe contained in the installation folder of this utility This utility is usually installed...

Page 176: ...0 1 N8103 177 RAID Controller 1GB RAID 0 1 5 6 N8103 178 RAID Controller 2GB RAID 0 1 5 6 N8103 179 RAID Controller 2GB RAID 0 1 5 6 See Installation Guide Windows for the installation See Universal...

Page 177: ...f 1E Maintenance Guide 177 Chapter 2 Useful Features 11 Express Report Service Express Report Service HTTPS For details about Express Report Service Express Report Service HTTPS see Express Report Ser...

Page 178: ...ervice MG Express5800 R120f 1E Maintenance Guide 178 Chapter 2 Useful Features 12 Express Report Service MG For details about Express Report Service MG see Express Report Service MG Installation Guide...

Page 179: ...of error messages for errors detected by the power on self test POST 2 List of Windows Event Logs Shows a list of Windows event logs 3 Accessing Data for Electrical Power Temperature and Processor Ut...

Page 180: ...s been disabled AE02 CPU1_DIMM2 has been disabled Press F1 to resume F2 to setup Messages indicating a memory error in this example the message indicates that CPU1_DIMM1 and CPU1_DIMM2 have failed and...

Page 181: ...presentative This error message also appears when lithium battery is removed 8007 SETUP Menu Password cleared by Jumper The setup utility password was cleared using the jumper 8020 BIOS update error B...

Page 182: ...U1_DIMM6 An error was detected in CPU1_DIMM6 A007 Memory Error detected in CPU1_DIMM7 An error was detected in CPU1_DIMM7 A008 Memory Error detected in CPU1_DIMM8 An error was detected in CPU1_DIMM8 A...

Page 183: ...etected Contact your sales representative AE01 CPU1_DIMM1 has been disabled A memory error was detected CPU1_DIMM1 has been disabled AE02 CPU1_DIMM2 has been disabled A memory error was detected CPU1_...

Page 184: ...s DIMM was forcibly enabled AE86 CPU1_DIMM6 with error is enabled An error in CPU1_DIMM6 was detected but because all memory is currently disabled this DIMM was forcibly enabled AE87 CPU1_DIMM7 with e...

Page 185: ...S boot B001 Expansion ROM not initialized PCI Slot 1B Option ROM expansion in PCI slot 1B failed Disable expansion of option ROM of the option board that is not used for OS boot Run SETUP and select A...

Page 186: ...n failure of PCIe bus was detected on PCI slot 1C B218 PCI Slot 1D PCIe Link Failure Connection failure of PCIe bus was detected on PCI slot 1D B231 PCI Slot 1A PCIE Link Width Error A Link Width erro...

Page 187: ...rror was detected on 6th SM Bus C067 7th SMBus device Error detected An error was detected on 7th SM Bus C068 8th SMBus device Error detected An error was detected on 8th SM Bus Contact your sales rep...

Page 188: ...or or illegal SDR data was detected C11A SEL corrupt BMC error or illegal system event log data was detected C11B BMC Mezzanine card is not found BMC Mezzanine card is not installed Contact your sales...

Page 189: ...C310 Hardware configuration of cooling is insufficient Detected that cooling power is insufficient in this hardware configuration C320 Unmatched PSUs Unmatched power supply units are configured C321 S...

Page 190: ...y installed If the same error persists contact your sales representative 1 5 2 1 No processors are installed Check if processors are properly installed If the same error persists contact your sales re...

Page 191: ...e will disappear when SETUP operation is completed Waiting for normal temperature A temperature abnormality was detected inside the server Lower the room temperature or turn off the power to cool the...

Page 192: ...r Critical Processor Voltage Lower Non Critical Processor Voltage Upper Non Critical Processor Voltage Lower Critical Processor Voltage Upper Critical BaseBoard Voltage Lower Non Critical BaseBoard Vo...

Page 193: ...Critical CPU2 DIMM Area Temperature Lower Critical CPU2 DIMM Area Temperature Upper Critical Processor1 Thermal Control Upper Non Critical Processor1 Thermal Control Upper Critical Processor2 Thermal...

Page 194: ...ccurred for CPU1 DIMM7 CPU1 DIMM8 Uncorrectable Error An unrecoverable error occurred for CPU1 DIMM8 CPU2 DIMM1 Uncorrectable Error An unrecoverable error occurred for CPU2 DIMM1 CPU2 DIMM2 Uncorrecta...

Page 195: ...es representative Node Manager Firmware Flash Erase Error Node Manager Firmware Flash Corrupted Node Manager Internal Error Node Manager can t communicate BMC Node Manager Manufacturing Error Node Man...

Page 196: ...on Critical A fan alarm was detected The cooling fan has failed or is clogged Contact your sales representative System Rear FAN2 Lower Non Critical System Rear FAN3 Lower Non Critical System Rear FAN4...

Page 197: ...vent does not affect system operation If this message is logged because OS has succeeded retry process Windows Server 2012 R2 System Log 2 ipoib6x Error Failed to initialize Mellanox ConnectX IPoIB Ad...

Page 198: ...n 27 ixgbt Warning Intel R Ethernet Controller X540 AT2 xx Network link is disconnected When starting system or applying Starter This event does not affect system operation 27 ixgbi Warning Intel R Et...

Page 199: ...WS Management requests When installing an OS If this event is logged together with ID 7036 Service Control Manager Windows Remote Management WS Management service has stopped there is no problem in s...

Page 200: ...problem in system operation 201 Microsoft Windows DeviceSetupManager Warning A connection to the Windows Metadata and Internet Services WMIS could not be established When running the system If this e...

Page 201: ...OS This event does not affect system operation 46 volmgr Error Crash dump initialization failed When installing an OS Go to the following Microsoft website for details http support microsoft com kb 2...

Page 202: ...wards Applying Starter Pack If there is no such influence cannot sign in Windows does not affect the system operation 8198 Microsoft Windows Security SPP Error License Activation slui exe failed with...

Page 203: ...tion 15350 Microsoft Windows Hyper V VMMS Error VID Virtual Infrastructure Driver is not running When running the system This event is logged at shutdown of Windows Server 2012 with Hyper V enabled Ho...

Page 204: ...FF FF 06 00 00 00 yyyy 0038 40 00 00 00 00 00 00 00 0040 00 00 06 12 08 00 00 10 0048 00 00 00 00 3C 00 00 00 0050 00 00 00 00 80 A2 BA 86 o 0058 00 00 00 00 08 B0 BD 86 0060 00 00 00 00 00 00 00 00...

Page 205: ...he provider may cause a security violation if it does not correctly impersonate user requests When applying Starter Pack This event does not affect system operation 63 Microsoft Windows WMI Warning A...

Page 206: ...transportable shadow copy to another server that has a read only volume while operating Windows Server 2008 R2 Go to the following Microsoft website for details http support microsoft com kb 2003016...

Page 207: ...t Windows Hyper V VMMS Admin 12520 Microsoft Windows Hyper V VMMS Warning Auto generating a self signed certificate for server authentication When running the system This event is logged when activati...

Page 208: ...75 en us 134 Microsoft Windows Time Service Warning NtpClient was unable to set a manual peer to use as a time source because of DNS resolution error on time windows com 0x9 NtpClient will try again i...

Page 209: ...ests A provider WmiPerfClass has been registered in the Windows Management Instrumentation namespace root CIMv2 to use the LocalSystem account This account is privileged and the provider may cause a s...

Page 210: ...19 EvntAgnt Error SNMP Event Log Extension Agent did not initialize correctly When installing an OS This event does not affect system operation 3001 EvntAgnt Warning Log file not positioned at end Whe...

Page 211: ...using Visual Basic Script named as Power vbs Start Script Option Explicit Prepare for IPMI Driver Dim osvc oclass Dim oinstance oipmi set osvc getobject winmgmts root wmi set oclass osvc get microsoft...

Page 212: ...nce next Get SDR Repository Info Dim oinparams set oinparams oclass methods_ requestresponse inparameters Get SDR Repository Info oinparams networkfunction ha oinparams lun 0 oinparams responderaddres...

Page 213: ...ms 20 14 oinparams requestdatasize 6 set outtmp oipmi execmethod_ requestresponse oinparams units1 outtmp ResponseData 3 Select Case outtmp ResponseData 4 case 0 units2 unspecified case 1 units2 degre...

Page 214: ...ion ha oinparams lun 0 oinparams responderaddress h20 oinparams command h23 oinparams requestdata array rv_ls rv_ms rc_ls rc_ms 48 idlength oinparams requestdatasize 6 set outsdridstring oipmi execmet...

Page 215: ...m _ objWMIService Win32_PerfFormattedData_PerfOS_Processor objectSet objRefresher Refresh Dim first first true Do For each intProcessorUse in objProcessor If first Then If intProcessorUse Name _Total...

Page 216: ...consumption 0x0132 hexadecimal 306 decimal watts Tips Power consumption readings may not be acquired depending on the power supply configuration of the server In such cases either of the following me...

Page 217: ...en by executing the mpstat command provided in a Linux distribution For Red Hat Enterprise Linux 6 sysstat version rpm contains the command Execution example mpstat P ALL Execution result Linux 2 6 18...

Page 218: ...You can start EXPRESSBUILDER from it without DVD when pressing F3 key during POST NEC ESMPRO Standard software for the server management This consists of several applications for managing or monitorin...

Page 219: ...f 1E Maintenance Guide December 2014 NEC Corporation 7 1 Shiba 5 Chome Minato Ku Tokyo 108 8001 Japan NEC Corporation 2014 The contents of this manual may not be copied or altered without the prior wr...

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