![background image](http://html1.mh-extra.com/html/nec/exp803/exp803_maintenance-manual_4183866032.webp)
5. Troubleshooting
Express5800/R120f-1E Maintenance Guide
32
Chapter 1 Maintenance
[?]
The following features are installed when installing IIS in Windows Server 2008 R2/Windows Server 2008
using EXPRESSBUILDER
Windows Process Activation Service
−
Process Model
−
Configuration APIs
Remote Server Administration Tool
−
Role Administration Tools
−
Web Server (IIS) Tools
→
The features listed above are activated because they are required for the installation of IIS basic
features.
[?]
The Telnet Service is not installed
→
Adjust the computer name to 14 characters or less (*), and then install the Telnet Service according to
the following procedure:
(1) Click
Run
on Start menu.
(2) Enter
tlntsvr/service
in
Open
, and then click
OK
.
(3) Click Start menu, point to
Control Panel,
click
Administrative Tools
, and then click
Services
to
confirm whether the Telnet Service is registered.
* You can specify the computer name at 15 characters or more after installing the telnet service.
[?]
Unable to run "Create a parameter file for Windows OS"
→
"Create a parameter file for Windows OS"
must be run using Microsoft HTML Application Host. If it
does not start, associate the file type with Microsoft HTML Application Host by using the following steps.
(1) Click
Run
on Start menu.
(2) Type
%windir%\system32\mshta.exe/register
.
[?]
An error message appears after the graphics accelerator is installed
Is the Server Core installation of Windows Server 2012 R2?
→
An application error is recorded in event log after restarting. Ignore this event log because it does not
affect system operation.
[?]
Unable to start from OS Installation Disc of Windows Server 2008 R2 or Windows Server 2008
Is X2APIC feature of the processor disabled?
→
Disable X2APIC feature of the processor by using BIOS Setup Utility.
Advanced
→
Processor Configuration
→
X2APIC
→
Disabled