![background image](http://html1.mh-extra.com/html/nec/exp803/exp803_maintenance-manual_4183866024.webp)
4. Collecting Failure Information
Express5800/R120f-1E Maintenance Guide
24
Chapter 1 Maintenance
4.2
Collecting Configuration Information
This section describes how to collect hardware information or configuration.
Tips
If a STOP error, system error, or system stall occurs, restart the system and then
follow the steps below.
4.2.1
Windows Server 2012 R2 / Windows Server 2012
1. Click
Search
on Charms Bar.
You can use
Run
feature by right-clicking on the lower left corner of the screen.
[Search]
[Run]
2. Type
msinfo32.exe
in the text box, and then press <Enter> key.
[Search]
[Run]
3. System Information starts.
4. Click
Export
from
File
menu.
5. Type a file name to save in
File Name
, and then Click
Save
.
4.2.2
Windows Server 2008 R2/ Windows Server 2008
1. Click
Run
from
Start
menu.
2. Type
msinfo32.exe
in
Open
, and then click
OK
.
3. System Information starts.
4. Click
Export
from
Files
menu.
5. Type a file name to save in
File Name
, and then Click
Save
.