NEC ElectraElite IPK, General Description Manual

Page: 66 / 151

2 - 12 Features
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Document Revision 4 Electra Elite IPK
C-1
CALL ALERT NOTIFICATION
Call Alert Notification allows a station user to receive an alert tone, flashing
ICM, Large LED, and LCD identification during an incoming call while the
user station is busy. This allows the station user to put the current call on
hold to answer a second call to increase call handling. This feature works
with Call Forward – Busy/No Answer so the second incoming call is queued
to the station for eight seconds (default) before it is forwarded.
C-2
CALL APPEARANCE KEYS
Call Appearance (CAP) keys automatically place an outside call on a Call
Appearance key when the system is operated as a hybrid (Multifunction)
system. These keys can be assigned on any Multiline Terminal or the same
key can appear on multiple terminals. This feature allows efficient call
handling when numerous CO calls are received and a limited number of CO
line key appearances are available. These keys are often called CO loop
keys.
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CALL ARRIVAL KEYS
Call Arrival (CAR) keys are available software extensions as part of 120
station numbers on the Expanded Port Package. The Basic Port Package
provides 32 station numbers (24 can be shared CAR ports) and 40 dedicated
CAR ports. A CAR extension assigned to a line key, can appear and ring on
an individual station or multiple stations. When a call is directed to a CAR,
any station with the CAR can answer. This ensures that every call to that
group is answered promptly. Multiline Terminals may have several CAR
extension appearances depending on the application.
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CALLBACK REQUEST
A Callback Request can be set at any Multiline Terminal to notify the user
that another station wants a call returned. The Multiline Terminal user can
receive a maximum of three Callback Requests from other station users.
Non-display Multiline Terminal users receive a Feature LED indication when
a Callback Request is set. Single Line Telephone users can set but not
receive a Callback Request.
When 5-, 6-, or 7-digit station numbers are used (R2000 or higher), only two
Callback Requests can be set at a Multiline Terminal.