Section 1: Basics
DS1000/2000 Product Description
Section 1: Basics
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When Your Call Can’t Go Through
Don't just hang up when your call can't get through to a co-worker! Use Call Waiting to wait with-
out hanging up. Send your co-worker Off Hook Signals to let them know you're waiting, or use
Voice Over for a private announcement. With Voice Over, you can talk to a busy user while they
keep talking to their initial caller. If you don't have time to wait, leave a Callback request that auto-
matically rings you when they become free. You can optionally just lift the handset to have your call
go through.
Placing Calls Quickly
Use Personal Speed Dial to store numbers you call often and easily dial them with just a few key
presses. To quickly retry the number you just dialed, try Last Number Redial, or Save a number for
quick redialing later on. With Directory Dialing, select a co-worker or outside call from a list of
names, rather than dialing the phone number.
When You Work in Groups
If you and your co-workers handle each other's calls, set up an Extension Hunting group. To answer
a call ringing a co-worker's phone, use Group Call Pickup, Directed Call Pickup or a Call Coverage
key. When you're on a call and want others in your area to listen in on the conversation, activate
Handsfree or Group Listen.
Have a Telephone Meeting
Conference allows you to quickly set up a telephone meeting. Use Meet Me Conference to set up a
meeting which lets others join if they choose.
Customizing Your Telephone’s Operation
The User-Programmable Features let you set up your telephone to meet your own unique require-
ments. For example, you can set ringing options for your line keys, Group Call Pickup keys and
Call Coverage keys. Also, you can program your Speed Dial numbers, assign Hotline and DSS
keys, and set up your Off-Hook Signaling options. You even have access to your Prime Line
Assignment and Ringing Line Preference options.
Managing The System
Set up Toll Restriction to block those expensive, unnecessary long distance calls. To monitor traffic
patterns, have Station Message Detail Recording print a record of your system's calls. Control the
power and flexibility of system extensions through Class of Service. Some sites have unique num-
bering considerations, like matching phone numbers to room numbers in a school. If yours does,
you'll appreciate Flexible System Numbering.
Other Powerful System Options
Use analog Single Line Telephones to set up a traditional PBX-type system. With the 2-OPX Mod-
ule (DS2000 only), you can connect Single Line Telephones or off-premise extensions to the same
common equipment used for digital phones. The system analog ports also lets you connect to fax
machines and modems.
The system allows you to connect a music source for Background Music and Music on Hold, and
provides an audio output for External Paging.
