Section 3: Features
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Section 3: Features
DS1000/2000 Product Description
Call Forwarding
Availability: All versions.
Call Forwarding permits an extension user to redirect their call
to another extension.
The types of Call Forwarding are:
●
Call Forwarding when Not Answered
Calls ringing the extension forward when not answered.
●
Call Forwarding when Busy or Not Answered
Calls ringing the extension forward when not answered, and all calls forward while the exten-
sion is busy.
●
Call Forwarding Immediate
All calls to the extension forward immediately.
Extension users can chain Call Forwards. For example, extension 301 can forward all calls immedi-
ately to 304, which in turn can forward all calls immediately to extension 302. Any co-worker call-
ing 301 or 304 goes to 302 instead. If extension 302 is Call Forwarded to Voice Mail, callers to 301
or 304 go directly to 302’s mailbox.
Feature Quick Steps
To activate or cancel Call Forwarding:
1.
Press
ICM
+ Dial
*3
.
2.
Dial Call Forwarding type:
0
= Cancel your extension’s Call Forwarding
2
= Call Forwarding Busy/No Answer
4
= Call Forwarding Immediate
6
= Call Forwarding No Answer
3.
Dial destination extension or press Voice Mail key + Press
SPK
to hang up.
Call Timer
Availability: All versions.
Call Timer lets a keyset user with a Call Timer key time their
trunk calls on the telephone display.
There are two types of Call Timer keys:
●
Manual Call Timer
The Manual Call Timer key works like a stopwatch. Pressing the key turns on the timer, while
pressing the key a second time resets and turns off the timer. With a Manual Call Timer key,
the timer will not start automatically. For example, if an extension user presses the Manual
Call Timer key and calls three clients, the display will show the total elapsed time for all three
calls. The user can also press the Manual Call Timer key to time events anytime while their
phone is idle.
Call Forwarding ensures
that the user’s calls are
covered when they are away
from their work area.
Call Timer helps users that
must keep track of their time
on the phone.
