Section 3: Features
52
◆
Section 3: Features
DS1000/2000 Product Description
To cancel Group Listen and return to your handset:
1.
Do not hang up + Press flashing
SPK
.
Group Ring
Availability: All versions.
Group Ring allows you to arrange extensions into Ring Groups
for answering calls. When a call comes into the Ring Group
master number, all extensions in the group ring simultaneously.
Any user in the Ring Group can answer the call just by lifting
the handset. The ringing call can be:
●
A Direct Inward Line to the Ring Group (i.e., terminated to the Ring Group master number)
●
A trunk call transferred to the Ring Group master number
●
An intercom call to the Ring Group master number
The system provides up to 8 Ring Groups (1-8). The Ring Group master number can be any valid
extension number not already in use.
Overflow for Group Ring Calls
If unanswered, DILs to a Ring Group can route to a programmed overflow destination. The over-
flow destination can be an extension, another Ring Group, UCD Group or Voice Mail. You can set
up separate DIL overflow destinations for the day mode and at night. If unanswered at the overflow
destination, the call diverts to Key Ring. Note that a Ring Group DIL goes into the night mode
when any extension with night mode capability presses their Night key. See Night Service / Night
Ring on page 64 for more.
Feature Quick Steps
To make an Intercom call to a Ring Group:
1.
Lift h Press
ICM
+ Dial Ring Group number (e.g., 350) + Wait for co-worker to answer.
To Transfer your trunk call to a Ring Group:
1.
Press
ICM
+ Dial Ring Group number (e.g., 350) + Wait for answer or hang up.
To answer a call that rings your Ring Group:
1.
Lift handset or Press flashing line/loop key.
To answer a call that is ringing another group (of which you are not a member):
1.
Lift handset and press
ICM
+ Dial ** and the Ring Group number (e.g., 350).
Use Group Ring to call a
group of co-worker’s
simultaneously.