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Section 3: Features

DS1000/2000 Product Description

Section 3: Features

27

3

Feature Quick Steps

To call the attendant:

1.

Press 

ICM

 + Dial 0 (or 01-04 if the system has multiple attendants).

Automatic Handsfree

Availability: All versions.

Automatic Handsfree allows a keyset user to place or answer a 
call Handsfree by just pressing a key — without lifting the 
handset or pressing 

SPK

 first.

If enabled, the system provides Automatic Handsfree for:

Call Coverage keys

Central Office Calls (line and loop calls)

Group Call Pickup keys

Hotline keys

Intercom (

ICM

 key)

Last Number Redial (

LND

 key)

Paging keys

Park keys

Personal Speed Dial bin keys

Personal and System Speed Dial keys

The system always provides Automatic Handsfree for:

Dial Number Preview

Directory Dialing

Background Music

Availability: All versions.

Background Music (BGM) sends music from a customer-pro-
vided music source to speakers in keysets. If an extension user 
activates it, BGM plays whenever the extension is idle. Incom-
ing calls and Paging announcements temporarily override (turn 

off) Background Music. Background Music requires a customer-provided music source.

The system provides a single external music input source. Background Music and Music on Hold 
share the same external source. For example, if Music on Hold uses a customer-provided program 
from CD, Background Music uses this source as well. In DS2000, the external music source connects 
to the CPU’s 8-pin mod jack. In DS1000, the external music source connects to the AUDIO jack. For 
more on connecting a customer-provided music source, refer to the system’s Hardware Manual.

Automatic Handsfree is a 
convenience for workers 
who don’t have a free hand 
to answer a call or use a 
feature.

Broadcast music through 
the telephone speaker for a 
more pleasing work 
environment.

Summary of Contents for DS1000

Page 1: ...Product Description Part No 80000PDG03 Issue 1 0 April 2001 Printed in U S A Basics Components Features Specifications and Parts List Glossary...

Page 2: ...ut notice and NEC America Inc has no obligation to provide any updates or corrections to this manual Further NEC America Inc also reserves the right without prior notice to make changes in equipment d...

Page 3: ...phone s Operation 3 Managing The System 3 Other Powerful System Options 3 Section 2 Components 5 The Telephones 5 34 Button Super Display Telephone P N 80673 5 34 Button Display Telephone P N 80663 6...

Page 4: ...P N 85981 17 DS2000 Installation Cable P N 80892 17 Replacement Parts 17 DS2000 System Configuration 18 DS2000 System Load Factor Calculations 19 DS2000 Default Hardware Setup 21 Hardware Configurati...

Page 5: ...view 40 Direct Inward Line 40 Overflow for Direct Inward Lines 41 Direct Station Selection DSS 41 Direct Station Selection DSS Console 42 Direct Trunk Access 44 Directed Call Pickup 44 Directory Diali...

Page 6: ...es for Extensions and Trunks 63 Night Service Night Ring 64 Off Hook Signaling 65 Off Hook Signaling for Trunk Calls 65 Off Hook Signaling for Intercom Calls 65 Off Premise Extensions On Premise SLT E...

Page 7: ...d Date 91 Toll Restriction 91 Transfer 92 Trunk Group Routing 93 Trunk Line Queuing Trunk Callback 93 Trunk Queuing 93 Trunk Callback 94 Trunk Queuing Priority 94 Trunk Groups 94 Trunk Timers 95 User...

Page 8: ...MOH Music Source Input 104 DS1000 FCC Registration Information 105 DS2000 FCC Registration Information 105 Cabling Requirements 106 Parts List 107 The Telephones 107 Other Station Equipment 107 DS200...

Page 9: ...oncept features Digital Signal Processor DSP Technology on board flash memory and field software upgradeability The compact DS1000 starts with 3 lines 8 stations and 4 analog ports It expands to 6 lin...

Page 10: ...34 button sets are available with an optional 24 or 110 Button Direct Station Selection DSS console DS1000 2000 Feature Overview Calling a Co Worker Easily get in touch with co workers over the Interc...

Page 11: ...e Meeting Conference allows you to quickly set up a telephone meeting Use Meet Me Conference to set up a meeting which lets others join if they choose Customizing Your Telephone s Operation The User P...

Page 12: ...Section 1 Basics 4 Section 1 Basics DS1000 2000 Product Description...

Page 13: ...the vast array of standard features The Super Dis play has a built in speakerphone and desk stand offers Dual Color LEDs and is compatible with the optional REJ Recording Jack The total number of tel...

Page 14: ...ers a built in speakerphone Dual Color LEDs and a built in desk stand 22 Button Telephone P N 80570 The economical 22 Button Telephone also has 10 Personal Speed Dial bin keys 12 user programmable fun...

Page 15: ...or quick access to Page Park and the sys tem Night Mode The compact 24 Button DSS Console is identical in operation to the 110 button model but provides 24 keys instead of 110 By default the 24 Button...

Page 16: ...tension user talk to the visitor at the door The Door Box is convenient to have at a delivery entrance for example It is not necessary to have company personnel monitor the door There are two types of...

Page 17: ...labels for each key telephone These custom key labels can include Speed Dial names and Programmable Function Key descriptions The following pre cut forms are available 34 Button Super Display Laser L...

Page 18: ...ins the CPU slot 8 universal PCB slots and up to 3 system power supplies depending on Load Factor requirements It pro vides 104 ports and can connect up to 48 trunks and 96 extensions Just like the 4...

Page 19: ...Just insert the PC Card flip a switch and reboot your system with the latest software enhance ments fully installed Blank PC Card P N 85880 Use the Blank PC Card to store up to 16 system databases Unl...

Page 20: ...keysets and or Digital Door Boxes You can also connect 2 OPX Modules The 16DSTU has a Mode Switch for taking the PCB out of service It also has a status LED that indicates proper PCB operation as wel...

Page 21: ...ction for only 4 ana log extensions The 4ASTU PCB has a Mode Switch for taking the PCB out of service a status LED indicating proper PCB operation and a port activity LED to indicate traffic on the PC...

Page 22: ...he 4ATRU PCB is identical to the 8ATRU PCB except that it supports only 4 analog loop start CO trunks Just like the 8ATRU PCB the 4ATRU PCB has a Mode Switch for taking the PCB out of service a status...

Page 23: ...oad Factor considerations Make a note of the following You can install a 4 Circuit Caller ID PCB only on the A series version of the 4ATRU PCB P N 80010A If you install a 4 Circuit Caller ID PCB on an...

Page 24: ...N 80890 The DS2000 Adaptor Box has two 8 conductor RJ61X modular jack inputs and 8 2 conductor modular jack RJ11 outputs When used with the RJ61X 8 Conductor Cable below P N 80891 it can connect up t...

Page 25: ...d 8 Adaptor P N 85980 along with RJ61X 8 Conductor Cable P N 80891 or a standard Mod 8 Patch Cord to connect a PC or laptop to the DS1000 RS 232 C serial port DB25 Male to Mod 8 Adaptor P N 85981 In D...

Page 26: ...slot cabinets 4 Slot Cabinets Do not install more than 2 16DSTU PCBs under any circumstances The first 16DSTU PCB you install must be in the first slot You can install up to 40 extensions maximum as...

Page 27: ...em Load Factor calculations 5 Compare the entry in Item 2 to your entry in Item 1 Item 1 must always be equal to or less than the entry in Item 2 Do not operate your system if the System Load Factor t...

Page 28: ...nded for sites with Voice Mail normal to low trunk usage and low analog exten sion usage Examples of Typical 8 Slot Cabinet Maximum Configurations 32 x 64 32 trunks and 64 digital extensions Recommend...

Page 29: ...ifics Hardware Configuration for DS2000 4 Slot Cabinet with Universal Slot Software Both CPU P N 80025 and P N 80025A can be equipped with Universal Slot Software When installed in a 4 Slot cabinet ea...

Page 30: ...lot cabinet with Universal Slot software Note that this configuration requires 3 power supplies Refer to DS2000 System Load Factor Calcula tions on page 19 for more In addition the 8 Slot Cabinet with...

Page 31: ...multiply the Qty times the Load Factor and enter the value in theTotal Load column 3 Add all the values in the Total Load column and enter the value in Item 1 4 Compare the entry in Item 2 to your ent...

Page 32: ...2000 Universal Slot Software and DS1000 All trunks are loop start DTMF All extensions are 22 Button Display models DS1000 Trunks 1 6 ring on line keys 1 6 Trunks 4 6 will only work if you have an Expa...

Page 33: ...s 2 8 are the comprehensive Super Display Telephone soft key definitions To learn more about the Soft Keys see Soft Keys on page 80 To adjust the display contrast 1 While your keyset is idle press VOL...

Page 34: ...sion user s established call This option is enabled in the attendant s Class of Service COS 1 Direct Trunk Access page 44 Direct Trunk Access lets the attendant user dial a code to access an individua...

Page 35: ...versions Background Music BGM sends music from a customer pro vided music source to speakers in keysets If an extension user activates it BGM plays whenever the extension is idle Incom ing calls and P...

Page 36: ...all busy extension or access busy trunk Dial 4 2 Join the conversation in progress Battery Backup Availability All versions In the event of commercial AC power failure the battery on the CPU PCB provi...

Page 37: ...vered extension An extension can have as many Call Coverage Keys as they have available Programmable keys on their telephone Call Coverage Keys will intercept Key Ring and ringing Intercom calls Featu...

Page 38: ...l Call Forwarding 1 Press ICM Dial 3 2 Dial Call Forwarding type 0 Cancel your extension s Call Forwarding 2 Call Forwarding Busy No Answer 4 Call Forwarding Immediate 6 Call Forwarding No Answer 3 Di...

Page 39: ...e beeps periodically repeat while the call waits The call goes through when the extension becomes free If an extension has more than one caller waiting they queue on a first in first out basis FIFO Th...

Page 40: ...wing features Single and Multiple Message Format Compatibility There are two types of Caller ID message formats currently available Single Data Message Format SDMF and Multiple Data Message Format MDM...

Page 41: ...ing call s Caller ID Note that Caller ID data from a Camp On is displayed only once corre sponding to the single Camp On beep Third Party Caller ID Check Third Party Caller ID Check allows a keyset us...

Page 42: ...ity When multiple calls ring an extension simultaneously the system services the ringing calls in the following order 1 ICM Key 2 Line Key from lowest to highest 3 Loop Key from lowest to highest Over...

Page 43: ...n also place trunk calls by pressing ICM and dialing a Trunk Group Access Code 90 98 See Trunk Groups on page 94 for more Trunk Group Routing If the system has Trunk Group Routing enabled users get th...

Page 44: ...d bin e g 711 4 Press the Personal Speed Dial key a fourth time to display the number stored in the higher numbered bin 5 Press another key or SPK to exit the check mode Class of Service Availability...

Page 45: ...use Forced Trunk Disconnect See Forced Trunk Disconnect on page 50 for more Camp On to Busy Line Use this option to enable or disable an extension s ability to Camp On to a busy trunk See Trunk Line...

Page 46: ...tion to enable or disable an extension s ability to acti vate Night Service See Night Service Night Ring on page 64 for more Direct Trunk Access Use this option to enable or disable an extension s abi...

Page 47: ...nce To exit a Conference without affecting the other parties 1 Hang up Delayed Ringing Availability All versions Delayed Ringing allows a trunk to start ringing a preset interval after the call starts...

Page 48: ...ding Voice Mail Since DILs only ring one exten sion employees always know which calls are for them For example a company operator can have a Direct Inward Line for International Sales Information When...

Page 49: ...th one button Intercom access and Transfer to co workers Each DSS key also provides a Busy Lamp Field BLF for the assigned co worker For an alternate feature that also provides one button Intercom acc...

Page 50: ...es to have unique key configurations assign them to different blocks If you want your consoles to share the same configuration assign them to the same block Note that DSS Console Personal Speed Dial b...

Page 51: ...ress key to dial stored number Personal Speed Dial keys provide no BLF To use your DSS Console Voice Mail Record key 1 Press key to record conversation in mailbox You must have Voice Mail installed to...

Page 52: ...you may be able to dial 2 to queue for the busy trunk See Trunk Line Queuing Trunk Callback on page 93 for more 3 Dial outside number Directed Call Pickup Availability All versions Directed Call Picku...

Page 53: ...play and dial the digit for the letter number you want to call In the example above if the name begins with G dial 1 If the name begins with H dial 2 If the name begins with I dial 3 5 Press VOL or VO...

Page 54: ...the dedicated Door Box ports DOOR1 or DOOR2 The Analog Door Box can be mounted outside The Digital Door Box is not intended for out door installations Turn to Specifications on page 101 for more on t...

Page 55: ...utes calls to a predefined group of hunt group member extensions A call rings in sequence through the hunt group until answered at a member extension Extension Hunting is helpful for example for a gro...

Page 56: ...unk Option 1 Hunting will occur for unanswered trunk calls Hunting will not occur for unanswered ringing Intercom calls or while the member extension is busy Busy Ring No Answer Trunk Option 2 Hunting...

Page 57: ...call to the UCD master number To temporarily install or remove your extension from your UCD group 1 Press ICM and dial 5 2 Dial 4 to return your extension to your UCD group or Dial 6 to remove your e...

Page 58: ...an also use Forced Trunk Disconnect to release a trunk on which there is no conversation This can happen if a trunk does not properly disconnect when the outside party hangs up Feature Quick Steps 1 A...

Page 59: ...ring no ring lamp only or delayed ring Feature Quick Steps To answer a call ringing a phone in your Pickup Group 1 Lift handset Press flashing Group Pickup or dial User Programmable Feature U Slot R...

Page 60: ...DILs to a Ring Group can route to a programmed overflow destination The over flow destination can be an extension another Ring Group UCD Group or Voice Mail You can set up separate DIL overflow desti...

Page 61: ...k up the handset Incoming Intercom calls alert with two beeps if the extension has Handsfree Answerback a single beep if it does not Forced Intercom Ringing causes an Intercom call to ring the destina...

Page 62: ...lence or Music on Hold not conversation in the extension user s work area While the call waits on Hold the extension user may process calls or use a system fea ture Calls left on Hold too long recall...

Page 63: ...he trunk number e g 01 for trunk 1 To place an Intercom call on Hold 1 Press HOLD Hang up To pick up a call on Intercom Hold 1 Lift handset Press HOLD Hotline Availability All versions Hotline gives a...

Page 64: ...Intercom Availability All versions Intercom gives extension users access to other extensions This provides the system with complete internal calling capability Handsfree Answerback and Forced Intercom...

Page 65: ...n addition under certain conditions other types of trunk calls divert to Key Ring if unanswered The following conditions also initiate Key Ring Direct Inward Line An unanswered DIL diverts to Key Ring...

Page 66: ...call 1 Lift the handset Optional Press an idle line key to preselect a trunk Press LND Line Keys Availability All versions A line key provides an extension user with one button access to trunks The e...

Page 67: ...s provide an appearance for any trunk not assigned to a line key for which the extension has access and ringing Switched Loop Keys insure that there is a visual appearance for trunks that do not ring...

Page 68: ...and the Meet Me Conference interval expires the code used becomes available for a new meeting Since Meet Me Conference is a type of Conference the system s Conference capacity determines The number of...

Page 69: ...Hang up MW flashes fast at the extension you call To answer a Message Waiting 1 Lift handset Press MW To review your Messages Waiting and then select a message for a return call 1 Do not lift the han...

Page 70: ...All versions Monitor lets an extension user listen to the conversation at a busy extension To implement Monitor an extension user just calls a busy extension and dials the Monitor code The busy extens...

Page 71: ...call waits at the transfer destination Note In accordance with U S copyright law a license may be required from the America Society of Composers Authors and Publishers ASCAP or other similar organiza...

Page 72: ...y night mode of the trunk The trunk will not enable Universal Night Answer pickup Option 2 Key Ring During the Day DIL at Night The trunk is a Key Ring trunk during the day and a DIL at night An exten...

Page 73: ...y and muted off hook ringing in the telephone speaker OR While on a handset or Handsfree call a flashing green line loop key and Camp On tones This is the default setting Off Hook Signaling for trunks...

Page 74: ...extension number is the same as the port s extension number The second 2 OPX extension number is the first port plus 201 For example the two extension numbers for the 2 OPX module plugged into extens...

Page 75: ...o simplify Paging access a keyset can have Programmable Function Keys assigned as Page keys External Paging When a user pages into Internal All Call Page or Internal page Zone 1 the system simultaneou...

Page 76: ...nsion and are retrieved in LIFO last in first out order A call parked in System Park Orbit for too long will recall the extension that initially parked it The recall duration for System Park Orbits 60...

Page 77: ...Prime Line assignment There are two types of Prime Line Preference Idle Prime Line and Intercom Prime Line Idle Prime Line Idle Prime Line lets a user place or answer a Prime Line call by just lifting...

Page 78: ...ervice group for example a supervisor could just press a busy line key to monitor any agent s call If desired an extension user can prevent other members of their Privacy Release Group from inter rupt...

Page 79: ...Line does not ring for incoming calls A service dispatcher may want an outgoing only Private Line so they can always get in touch with field technicians Both Ways The keyset has a Private Line for bot...

Page 80: ...mmable Function Keys The following chart lists the available Programmable Function Key assignments Feature Quick Steps To use your line or loop key 1 Press the trunk key To use your Park key 1 Press P...

Page 81: ...l Timer Key the timer will start automatically after you place or answer an outside call To use your Voice Mail Record key 1 Press key to record conversation in mailbox You must have Voice Mail instal...

Page 82: ...DP trunk 1 Dial initial digits for call Wait 6 seconds Dial additional digits Removing Trunks and Extensions From Service Availability All versions Supervisors and attendants can remove problem trunk...

Page 83: ...initial call When the keyset is idle the Reverse Voice Over key functions the same as a Hotline key You cannot however use it to Transfer calls The key also shows at a glance the status of the associ...

Page 84: ...handset to get the information desk Feature Quick Steps To use Ringdown Extension 1 Lift handset or press SPK To bypass Ringdown if your keyset is set up as a Ringdown Extension 1 Before lifting the h...

Page 85: ...es Yes No No Call Coverage Keys page 29 No No No No Group Call Pickup page 51 No No No No 1Ringing Line Preference will not answer a call ringing the Operator Call Key Table 3 Ringing Line Preference...

Page 86: ...ll a busy or unanswered number without manually dialing the digits The system retains the saved number until the user stores a new one in its place Save Number Dialed saves in system memory a dialed n...

Page 87: ...TIL and append the time they are expected back e g 5 00 The total length of the message plus any user appended entries cannot exceed 20 Selectable Display Messages can not begin with numbers Following...

Page 88: ...rammed name up to 16 characters long The name shows in the telephone display as the Speed Dial number dials out Speed Dial can store outside numbers and Intercom digits The capability to store Interco...

Page 89: ...his unique capability Feature Quick Steps Personal Speed Dial To Program a Personal Speed Dial Number 1 With U Slot software Dial SP With Fixed Slot software Press ICM and dial 2 Dial the Personal Spe...

Page 90: ...Alternate Availability All versions With Split an extension user can split alternate between a cur rent call and a new call Split lets the extension user easily alter nate between the calls without j...

Page 91: ...xample if extension 306 answers the call talks for 20 minutes and then Transfers the call to extension 302 extension 302 owns the entire call record as soon as they hang up The system buffers 50 SMDR...

Page 92: ...trols access to the programmable options according to the programming password the administrator enters There are three password levels Fixed Slot 01 nn nn provides 12 data base storage addresses on P...

Page 93: ...When a user initiates a Meet Me Conference the system waits this interval for the Paged parties to join the call Dialing Pause For Automatic Route Selection the system waits this interval when it enc...

Page 94: ...timer to set how long a call stays on Hold before it recalls the extension that initially placed it on Hold Exclusive Hold Use this timer to set how long a call stays on Exclusive Hold before it recal...

Page 95: ...sconnect DTMF Detect Use this timer to set the DTMF detection threshold for single line analog device ports If the analog device sends a DTMF signal longer than this interval the system recognizes it...

Page 96: ...d to ASTU PCBs Minimum Hookflash Time For ASTU PCBs this timer defines the minimum amount of time the loop must be opened before the system starts to detect a transfer or hang up sequence Open loop in...

Page 97: ...o or shorter than this inter val the system ignores the ringing DP Make Timer Use this timer to set the duration of the Dial Pulse Make signal i e relay closed This is the on time in a Dial Pulse digi...

Page 98: ...tion Off Timer The system uses this timer to detect valid double ring from the con nected PBX Valid double ring must be longer than this interval Maximum Double Ring Detection Off Timer The system use...

Page 99: ...12 hour format e g 1300 1 00PM User Programmable Feature T D Sets the system time and date Toll Restriction Availability All versions Toll Restriction limits the numbers an extension user may dial By...

Page 100: ...ll Restriction Table NXX Dialing NXX Dialing provides restriction for calls not exceeding 7 digits that begin with the digits 2 9 These are typically local exchanges Enter the codes you want to deny o...

Page 101: ...bility All versions With Trunk Group Routing enabled an extension user can just press ICM and dial 9 to place a trunk call Trunk Group Routing automatically selects the first avail able trunk in the e...

Page 102: ...e than one extension with priority is queued for the same busy trunk the system ser vices the priority extensions on a first in first out FIFO basis Feature Quick Steps Trunk Line Queuing 1 Access bus...

Page 103: ...ant With User Programmable Features there is no need to rely on a System Administra tor or Communications Manager to set up each phone The following list shows the system s User Programmable Features...

Page 104: ...extension or use Voice Mail Integrated Voice Mail enhances the telephone system with the following features Call Forwarding to Voice Mail An extension user can forward their calls to Voice Mail Once f...

Page 105: ...lls from ringing Voice Mail for an inordinate amount of time Without overflow the outside calls ring Voice Mail until a port becomes available or the out side caller hangs up In addition Voice Mail ca...

Page 106: ...0 Cancel forwarding 2 Busy No Answer 4 Immediate 6 No answer 3 Press MW Press SPK to hang up To Transfer your active call to a mailbox 1 Press ICM Dial the number of the mailbox to receive the Transfe...

Page 107: ...ce the urgent call as soon as it comes in The lawyer could then give the paralegal instructions on how to handle the situation all without the original client hearing the conversation Either a keyset...

Page 108: ...r a system reset or power down There are six steps in the Volume Control adjustment range This makes it easier for the keyset user to set up just the right volume levels Feature Quick Steps To adjust...

Page 109: ...g Analog Trunks CO PBX lines DS2000 4 Slot Fixed 16 4 Slot U 24 8 Slot U 48 DS1000 Base 3 Expansion 3 Total 6 DS2000 Digital and or Analog Telephones 4 Slot Fixed 32 4 Slot U 40 8 Slot U 96 DS1000 Dig...

Page 110: ...g Station PCBs1 4 Slot Fixed 1 4 Slot U 2 8 Slot U 5 DS2000 8ASTU Analog Station PCBs1 4 Slot Fixed 1 4 Slot U 2 8 Slot U 5 DS2000 CPU Central Processing Unit 1 1 System Load Factor determines maximum...

Page 111: ...following specifications apply to each power supply installed Power Supply 120 VAC 10 50 60 Hz Output Power DS2000 91 Watts 100 full load DS1000 35 Watts 100 full load Input Current DS2000 1 50A 110...

Page 112: ...y Contacts Contact Configuration Normally open Maximum Load DS2000 60 mA 30 VDC 10 mA 90 VDC DS1000 1A 24 VDC 0 5A 120 VAC Maximum Initial Contact Resistance DS2000 50 mOhms DS1000 100 mOhms External...

Page 113: ...DOC Number 854 9522 A Reg Status FIC Mfrs Port Identifier Network Jacks Original 02LS2 80010 80011 REN 0 6B RJ11C RJ21X Registered OL13A 2OPX A SOC 9 0F RJ21X OL13B 2OPX A SOC 9 0F RJ21X OL13C 2OPX A...

Page 114: ...e cable protectors Cable runs for key telephones single line telephones and Door Boxes must be a dedicated isolated cable pair Device Cable Type Cable Run Length ft Notes Key Telephone Digital Door Bo...

Page 115: ...escription Part Number Quantity 110 Button DSS Console 80555 _____ 24 Button DSS Console 80556 _____ 2 OPX Module DS2000 Only 92177A _____ Digital Doorbox1 80560 _____ Analog Door Box DS1000 Only 9224...

Page 116: ...level This item is for software versions prior to 02 00 01 80050 V _____ Blank PC Card 85880 _____ 1 Required in 8 Slot KSU DS2000 PCBs Description Part Number Quantity CPU Central Processing Unit 80...

Page 117: ...allation Cable 80892 _____ Replacement Parts Description Part Number Quantity Noise Cancelling Handset 80150NC _____ RFI Bead Kit 88901 _____ Handset and Cord Assembly 80150 _____ Handset Coil Cord Bl...

Page 118: ...Section 4 Specifications and Parts List 110 Section 4 Specifications and Parts List DS1000 2000 Product Description...

Page 119: ...ture status mes sages and Soft Key definitions The 22 and 34 button keysets have a 2 line 20 character per line display The Super Display keyset has an 8 line 20 character per line display Reference A...

Page 120: ...place the call on HOLD See also Exclusive Hold on page 116 Intercom Hold on page 119 and System Hold on page 125 in this glossary Reference Hold on page 54 Background Music The music that plays over...

Page 121: ...ation i e Camp On tones in the telephone handset that an additional call is waiting to be answered Reference Call Waiting Camp On on page 31 Callback With Callback an extension can call a busy extensi...

Page 122: ...nsion in the hunt group and if unanswered continues to cycle through all the members of the group until it is answered or abandoned See also Terminal Hunting on page 126 and Uniform Call Distribution...

Page 123: ...election DSS Console A unique station instrument that plugs into a 34 Button Display or 34 Button Super Display telephone that provides additional Programmable Function Keys There are two models a 24...

Page 124: ...d Ringing Allows calls to ring specific extensions such as warehouse telephones for an extended number of rings before the calls follow the system s nor mal rerouting procedures Reference Extended Rin...

Page 125: ...ing Plan on page 50 Forced Intercom Ringing Causes all incoming Intercom calls to ring an extension Reference Handsfree Answerback and Forced Intercom Ringing on page 56 Forced Trunk Disconnect Lets a...

Page 126: ...werback and Forced Intercom Ringing on page 56 Handsfree Automatic The ability of a keyset user to place or answer a call by pressing a key without first lifting the handset or pressing SPK Reference...

Page 127: ...ld hang up and return to the call later on See also Automatic Hold on page 112 Exclu sive Hold on page 116 and System Hold on page 125 in this glossary Reference Hold on page 54 Intercom Prime Line Se...

Page 128: ...ide an appearance for any trunk not assigned to a line key For outgoing calls Switched Loop Keys simplify access to trunk groups Fixed Loop keys provide access to a specific trunk group Reference Loop...

Page 129: ...ght Ring Redirects outside trunk calls to their night mode destination Any extension user with a uniquely programmed Night key can active Night Service by pressing that key There are two types of Nigh...

Page 130: ...n See System Programming Password Protection on page 125 in this glos sary Personal Speed Dial See Speed Dial on page 124 in this glossary Prime Line Preference Allows a keyset user to place or answer...

Page 131: ...175 on page 9 Removing Trunks and Extensions from Service The capability of specific extensions to remove problem trunks and extensions from service This is normally a repair facility most com monly r...

Page 132: ...ctable Display Messaging on page 79 Screened Transfer See Transfer on page 126 in this glossary Silent Monitor See Monitor Silent Monitor on page 121 in this glossary Single Line Telephones Single lin...

Page 133: ...rogrammer to enter a password prior to chang ing system options Reference System Programming Password Protection on page 84 System Timers The system provides numerous timers that control aspects of sy...

Page 134: ...ge 91 Timers See System Timers on page 125 in this glossary Toll Restriction Limits the outside numbers an extension user can dial thereby control ling the cost of long distance calls Reference Toll R...

Page 135: ...00 system that allows flexible PCB to cabinet slot assignments Reference DS2000 System Configuration on page 18 Uniform Call Distribution UCD Hunting A type of Extension Hunting in which calls route t...

Page 136: ...Reference Voice Mail on page 96 Voice Over Allows an extension user to dial the Voice Over code to get through to a keyset user busy on a handset call Reference Voice Over on page 99 Volume Controls T...

Page 137: ...er Machine Emulation 97 Answering Central Office Calls 34 Answering Machine Emulation 97 Answering Priority 34 Attendant Call Queuing 25 Attendant Position 26 Automatic Call Timer 31 Automatic Handsfr...

Page 138: ...5 DS1000 Common Equipment 15 DS1000 Default Hardware Configuration 24 DS1000 Expansion Board P N 80221 16 DS1000 System Configuration 23 DS1000 System Load Factor Calculations 23 DS2000 Common Equipme...

Page 139: ...1 Miscellaneous and Optional Equipment 16 109 Mod 8 Adaptor P N 85980 17 Mod 8 Adaptor P N 85981 17 Mod 8 Cable P N 80893 17 Modem Cut Through 62 Multiple Directory Numbers 62 Music Source Input 104 N...

Page 140: ...9 System Regular Hold 54 System Capacities 101 System Configuration 18 DS1000 23 DS2000 18 System Configurations 20 System Hold 54 System Load Factor Calculations DS1000 23 DS2000 19 System Programmin...

Page 141: ...DS1000 2000 Product Description Index 5 Transferring to Voice Mail 96 Voice Mail Overflow 97 Voice Over 99 Voice Over Reverse 75 Volume Controls 100 W Wall Mount Kit P N 80579 9 Y Year 2000 Complianc...

Page 142: ...Index 6 Index DS1000 2000 Product Description...

Page 143: ...ec com Other Important Telephone Numbers Sales 203 926 5450 Customer Service 203 926 5444 Customer Service FAX 203 926 5454 Technical Service 203 925 8801 Discontinued Product Service 900 990 2541 Tec...

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