Section 3: Features
Product Description
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Conference
Description
Conference lets an extension user add additional inside and outside callers to their conversation. With
Conference, a user may set up a multiple-party telephone meeting without leaving the office. The
NTCPU provides 2 blocks of 32 Conference circuits, allowing each block to have any number of
internal or external parties conferenced up to the block’s limit of 32. This means that one extension
can Conference up to 31 internal and/or external parties together (the originator would be the 32nd
party reaching the maximum of 32). While this Conference call is active, another user can use the
second block of Conference circuits to make the same type of call.
Each block of Conference circuits can have multiple Conference calls, providing there are Conference
circuits available. It is not restricted to one Conference per block.
Split (From Conference)
Split allows a user to alternate (i.e., switch) between their callers in Conference. This will allow a
dispatcher, for example, to control a telephone meeting between themselves, a customer and a ser-
vice technician. The dispatcher can meet together with all parties, privately set up a service strategy
with the technician and then meet again to set the schedule.
Split cycles through the Conference in the same order in which the Conference was initially set up.
If a user places an outside call, conferences extension 302 followed by extension 303, Split will
cycle from the trunk, to 302 and finally to 303. The Split cycle then repeats.
Barge Into Conference
If a user’s extension has Barge In capability enabled, they can also Barge In on an established Con-
ference. This permits, for example, an attendant or supervisor to join a Conference in an emer-
gency. It also allows a co-worker to leave a conference -- and then rejoin the telephone meeting
when it is convenient to do so.
Transfer Call Into Conference
An extension with Barge In capability can Transfer a call into an existing Conference. This would
allow, for example, an attendant to locate co-workers and then Transfer them into an existing tele-
phone meeting. There is no need for the attendant to locate all the parties at the same time and
sequentially add them into the Conference.
Aspire
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NTCPU provides 2 blocks of 32 conference circuits, allowing each block to have any number of internal or external parties
conferenced up to the block’s limit of 32.
