Section 3: Features
Product Description
89
3
Message Waiting
Description
An extension user can leave a Message Waiting indication at a busy or unanswered extension requesting a
return call. The indication is a flashing MW lamp at the called extension and a steadily lit MW lamp on the
calling extension. Answering the Message Waiting automatically calls the extension which left the indica-
tion. Message Waiting ensures that a user will not have to recall an unanswered extension. It also ensures
that a user will not miss calls when their extension is busy or unattended. Additionally, Message Waiting
lets extension users:
●
View and selectively answer messages left at their extension (display keyset only)
●
Cancel all messages left at their extension
●
Cancel messages they left at other extensions
An extension user can leave Messages Waiting at any number of extensions. Also, any number of exten-
sions can leave a Message Waiting at the same extension. A periodic VRS announcement may remind users
that they have Messages Waiting.
Message Waiting Available for Single Line Telephones
This feature provides message waiting indications to single line telephones without message waiting lamps.
The system provides 3 additional methods of indicating a message waiting on a single line telephone with
or without a message waiting lamp. These methods are:
1. Special dial tone
2. Intermittent ringing
3. VRS announcement
Note the following items for this feature:
●
This feature can apply to any analog single telephone.
●
Since it's possible that a user will pick up the handset and dial without listening for dial tone,
the system is able to detect dialing during a VRS message and special dial tone.
●
The special dial tone is compatible with external devices such as Message Alert
™
, which
detects special dial tone and lights a message waiting LED.
●
All of the message waiting indication methods may be active at any SLT.
●
Options are available based on a station’s class of service.
●
A DSP daughter board must be installed for VRS messages.
●
There is a programmable delay from the time a SLT goes off-hook until the VRS message
begins. The default is set to 1 second.
●
The time between intermittent rings is programmable. The default time is 1800 seconds (30
minutes). If this timer is set to ‘0’, then the system rings once.
●
These signaling methods are available to all analog single line telephones, whether connected
to an 8SLIU card, single line adaptor, APR or APA adaptors.
Aspire
•
Available
