Section 3: Features
28
Product Description
Account Codes
Description
Account Codes are user-dialed codes that help the system administrator categorize and/or restrict
trunk calls. The system has three types of Account Codes:
●
Optional Account Codes
Optional Account Codes allow a user to enter an Account Code while placing a trunk call or
anytime while on a call. This type of Account Code is optional; the system
does not
require
the user to enter it.
●
Forced Account Codes
Forced Account Codes
require
an extension user to enter an Account Code every time they
place a trunk call. If the user doesn’t enter the code, the system prevents the call. As with
Optional Account Codes, the extension user can elect to enter an Account Code for an incom-
ing call. However, the system does not require it.
Forced Account Codes does not block 1-
800, 1-888 and emergency assistance (911) calls
.
Once set up in system programming, you can enable Forced Account Codes on a trunk-by-
trunk basis. In addition, Forced Account Codes can apply to all outside calls or just long dis-
tance calls.
●
Verified Account Codes
With Verified Account Codes, the system compares the Account Code the user dials to a list of
up to 1000 pre-programmed codes. If the Account Code is in the list, the call goes through. If
the code dialed is not in the list, the system prevents the call. Verified Account Codes can be
from 3-16 digits long using the characters 0-9 and #. During programming, you can use “wild
cards” to streamline entering codes into system memory. For example, the entry 123W lets
users dial Verified Account Codes from 1230 through 1239.
Operator Notification
To prevent Account Code abuse, the system can notify the operator each time an Account Code vio-
lation occurs. This can happen if the user fails to enter an Account Code (if Forced) or enters a Veri-
fied Account Code that is not in the list. The notification is an automatic Intercom call to the
attendant and a “
RESTRICT
” message in the operator’s display. (If the attendant fails to enter a valid
Account Code, the system drops the call.)
Account Codes for Incoming Calls
The system can control the ability of extension users to enter Account Codes for incoming calls.
When this option is enabled, a user can dial * while on an incoming call, enter an Account Code,
and then dial * to return to their caller. If the option is disabled, any digits the user dials after
answering an incoming call outdial on the connected trunk.
Hiding Account Codes
Account Codes can be optionally hidden from a telephone’s display. This would prevent, for exam-
ple, an unauthorized co-worker from obtaining a Verified Account Code by watching the display and
making note of the digits that dial out. When hidden, the Account Code digits show as the character
“*” on the telephone’s display.
Aspire
•
Available.
