22
NO
Issue resolved
Is the issue still
present?
YES
Console Issues (
page 1 of 2
)
BEGIN HERE:
If Console will not light up, follow
“Unit will not power on” Troubleshooting
Procedure.
If the units of measure are incorrect, follow the
Owner’s Manual instructions to correct the
setting before beginning these steps.
“+SAFETY KEY”
is displayed
Reinsert
Safety Key and
retest. Machine
working?
NO
NO
Contact
Tech Support at
800.861.7401
for further assistance.
Follow Service Mode
Procedure 2 to check
firmware version and error
codes.
Replace Safety Key
Issue resolved
YES
No sound
Verify sound is not turned
off. Follow the “Console
Setup Mode” instructions
in the Owner’s Manual.
Ensure the volume is
turned up on the media
device as there is no
volume control on the
Console.
NO
Issue resolved
Is the issue still
present?
YES
Replace Media Cable
Contact
Tech Support at
800.861.7401
for further assistance.
YES
Is
Safety Key
damaged?