3G-SDI ST2110 Over IP Gateway Converter
Operation Manual
© MuxLab Inc. 2022
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How do I find the software version of the 500767-2110?
From the Web interface you may go to the System Info page.
Why is the RX not displaying video?
First, ensure your video source is valid. If using manual configuration, make sure
the Multicast addresses for both audio and video matches the one from the TX.
Second, validate your network supports multicast. Double check your wiring as well
as UTP cable length.
What is SDP?
SDP stands for Session Description Protocol which describes the parameters for
both audio and video.
I am using SDP input type but the RX is not displaying video?
Ensure you are entering the right information for each field. Please refer to section
number 2 for details on the TX SDP file.
The 500767-2110 RX does not display video from another ST2110
manufacturer?
Check media parameters and ensure you are entering the right SDP information if
using this input type. If it is still not working, email the SDP file to Muxlab support.
12G-SDI (4K/60) does not work on the 500767-2110?
The maximum supported resolution on the 500767-2110 is 3G-SDI (1080p60).
If the above does not help you to find a solution to the issue you are experiencing
please contact MuxLab Technical Support at 877-689-5228 (toll free in North
America) or (+1) 514-905-0588 (International) or email to
. Please
have the following information ready:
•
Unit model number.
