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3G-SDI ST2110 Over IP Gateway Converter  

Operation Manual 

© MuxLab Inc. 2022 

42 

 

 

4. 

Product Warranty Policy 

Items Under Warranty - Company Policy 

MuxLab  guarantees  its  products  to  be  free  of  defects  in  manufacturing  and  workmanship  for  the 
warranty period from the date of purchase. If this product fails to give satisfactory performance during 
this warranty period, MuxLab will either repair or replace the product at no additional charge, except 
as set forth below. Repair and replacement parts will be furnished on an exchange basis and will be 
either reconditioned or new. All replaced parts and products become the property of MuxLab. This 
limited warranty does not include repair services for damage to the product resulting from accident, 
disaster,  misuse,  abuse,  or  unauthorized  modifications  or  normal  decay  of  battery  driven  devices. 
Batteries, if included with the product, are not covered under this warranty. 

Limited warranty service can be obtained by delivering the product during the warranty period to an 
authorized  MuxLab  dealer  from  whom  you  purchased  the  product,  or  by  sending  it  to  MuxLab. 
MuxLab will not accept any such product for repair without a Return Material Authorization number 
(RMA#)  issued  by  its  Customer  Service  Department,  along  with  a  dated  proof  of  purchase.  If  this 
product  is  delivered  to  MuxLab  by  mail,  you  agree  to  assume  risk  of  loss  or  damage  in  transit,  to 
prepay shipping charges to the warranty service location, and to use the original shipping container or 
equivalent. 

THE  ABOVE  LIMITED  WARRANTY  IS  THE  ONLY  WARRANTY  COVERING  YOUR 
MUXLAB  PRODUCT.  THERE  ARE  NO  OTHER  WARRANTIES,  EXPRESSED  OR  IMPLIED, 
INCLUDING  WARRANTIES  OF  MERCHANTABILITY  OR  FITNESS  FOR  A  PARTICULAR 
PURPOSE. SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO 
THE ABOVE LIMITATION MAY NOT APPLY TO YOU. 

IF THIS PRODUCT IS NOT IN GOOD WORKING ORDER, YOUR SOLE REMEDY SHALL BE 
REPAIR OR REPLACEMENT AS PROVIDED FOR ABOVE. IN NO EVENT SHALL MUXLAB 
BE  LIABLE  TO  YOU  FOR  ANY  DAMAGES,  INCLUDING  ANY  LOSS  OF  PROFITS,  LOST 
SAVINGS,  OR  OTHER  INCIDENTAL  OR  CONSEQUENTIAL  DAMAGES ARISING  OUT  OF 
THE  USE  OF  OR  INABILITY  TO  USE  THIS  PRODUCT,  EVEN  IF  MUXLAB  OR  AN 
AUTHORIZED  MUXLAB  DEALER  HAS  BEEN  ADVISED  OF  THE  POSSIBILITY  OF  SUCH 
DAMAGES; NOR WILL MUXLAB BE LIABLE FOR ANY CLAIM BY ANY OTHER PARTY. 
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR 
CONSEQUENTIAL  DAMAGES  FOR  CONSUMER  PRODUCTS,  SO  THE  ABOVE 
LIMITATIONS  OR  EXCLUSIONS  MAY  NOT  APPLY  TO  YOU.  THIS  WARRANTY  GIVES 
YOU  SPECIFIC  LEGAL  RIGHTS.  YOU  MAY  ALSO  HAVE  OTHER  RIGHTS  WHICH  MAY 
VARY FROM STATE TO STATE. 

Summary of Contents for 3G-SDI ST2110

Page 1: ... MuxLab Inc 2022 94 000989 A SE 000989 A Multimode version shown 3G SDI ST2110 Over IP Gateway Converter Operation Manual 500767 2110 ...

Page 2: ...rights reserved Printed in Canada No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without prior written permission of the author Trademarks MuxLab Broadcast is a registered trademark of MuxLab Inc ...

Page 3: ...naging the 500767 2110 10 2 1 Web interface 10 2 1 1 Configuring the 500767 2110 as a TX 11 2 1 2 TX Media Page 11 2 1 3 TX System Info Page 14 2 1 4 TX PTP Page 15 2 1 5 TX Settings Page 16 2 1 6 Configuring the 500767 2110 as a RX 19 2 1 7 RX Media Page 19 2 1 8 RX System Info Page 22 2 1 9 RX PTP Page 24 2 1 10 RX Settings Page 25 2 2 500767 2110 API NMOS and RestAPI 28 3 Frequently Asked Quest...

Page 4: ...ond Media Data port is provided and can be used to support ST 2022 7 Redundancy Seamless Protection Switching Thus a second MuxLab SFP module model 500970 UTP for UTP model or 500970 MM for multimode fiber model is pre installed and included Point to multipoint and multipoint to multipoint configurations are also possible by connecting several units to a 10G Ethernet network The unit provides a 1G...

Page 5: ...3G SDI ST2110 Over IP Gateway Converter Operation Manual MuxLab Inc 2022 5 Figure 1b Application Diagram with redundancy without Fault ...

Page 6: ... environments It allows broadcasters the ability to have a single IP infrastructure rather than two different ones The 500767 2110 applications include commercial broadcast AV systems news sports TV stations and movie networks 1 3 Key Features The following are the 500767 2110 key features Figure 1c Application Diagram with redundancy with Fault ...

Page 7: ...r AV Media Data transmission and a 1G Ethernet port labelled as Console LAN for device management control via a RestAPI or NMOS based management platform RS232 port in included for future use to manage end devices Audio 3 5mm port is included for future use for audio insert extract May be managed via a Web interface and third party control software platforms supporting a RestAPI or NMOS 1 4 Specif...

Page 8: ...e for control Power Consumption 12 Watt Temperature Operating 0 to 40 C Storage 20 to 85 C Humidity Up to 95 non condensing Enclosure Aluminum color black Dimensions 4 4 x 9 9 x 1 3 11 1 x 25 0 x 3 3 cm Weight 1 75 lbs 0 8 kg Compliance Regulatory FCC CE RoHS Flammability 94V0 Warranty 3 years Order Information 500767 2110 MM 3G SDI ST2110 over IP Uncompressed Gateway Converter Transceiver MM fibe...

Page 9: ...tions The following are the currently supported 500767 2110 video resolutions and frame rates Color Depth Color Space 1080p 60 59 94 50 30 29 97 25 24 23 976 10 Bit YCbCr 422 Yes Yes Yes Yes Yes Yes Yes Yes Color Depth Color Space 1080i 720p 60 59 94 50 60 59 94 50 10 Bit YCbCr 422 Yes Yes Yes Yes Yes Yes ...

Page 10: ...0767 2110 from the Web interface requires a TCP IP connection from the unit 1G Ethernet port to your network The 500767 2110 default IP address is set to DHCP If no DHCP is available on your network as a TX Console LAN port Media 1 port Media 2 port will be 192 168 168 64 65 66 addresses respectively As a RX Console LAN port Media 1 port Media 2 port will be 192 168 168 67 68 69 addresses respecti...

Page 11: ...e 500767 2110 is a Transceiver it may be set as a Transmitter TX or Receiver RX To set the unit as a TX set Dip Switch Pin 1 to the DOWN position The 4 Pin Dip Switch is located on the front panel as shown below 2 1 2 TX Media Page To connect into the TX you may open a Web browser and type its IP address Once connected the Media page opens This page contains both the video and audio settings See e...

Page 12: ...3G SDI ST2110 Over IP Gateway Converter Operation Manual MuxLab Inc 2022 12 Figure 2 500767 2110 TX Media Settings ...

Page 13: ... Audio SDP File for Audio Name Host Name Video Address Multicast address for video Audio Address Multicast address for audio ANC Address Multicast address for ancillary data Video port Port number for video Audio port Port number for audio ANC port Port number for ancillary data Media Detected video resolution Color depth Detected color depth Color space Detected color space Audio channels Number ...

Page 14: ...n Manual MuxLab Inc 2022 14 2 1 3 TX System Info Page The System Info page displays general product information such model number firmware and FPGA version MAC and IP address RS232 settings for future use etc Figure 3 500767 2110 TX System Info Page ...

Page 15: ...3G SDI ST2110 Over IP Gateway Converter Operation Manual MuxLab Inc 2022 15 2 1 4 TX PTP Page Figure 5 500767 2110 TX PTP Page ...

Page 16: ... RS232 settings RS232 is for future use Additionally you may load the factory configuration by clicking on the Reset button while the Reboot button will reboot the unit Note that performing a Reset will overwrite the unit settings and reset them to their factory default while performing a Reboot will interrupt any active connection Figure 6 500767 2110 TX Settings Page ...

Page 17: ...ftware Firmware page 2 Go to the Setting page on the unit Web interface 3 In the Upgrade Firmware section press on the Browse button and locate and select the file you downloaded and click on the Chose File button It may take 30 seconds or more to install the new version Allow the process to complete without interruption Network Settings TX The user may set the network parameters of the 500767 211...

Page 18: ...on the Reset button This will return the unit to the original MuxLab factory settings and all user settings and data will be lost Allow the process to complete without interruption Reboot The user may reboot the unit equivalent to a power cycle by pressing on the Reboot button This will temporarily interrupt normal operation and the unit connection Allow the process to complete without interruptio...

Page 19: ...he 4 Pin Dip Switch is located on the front panel as shown below 2 1 7 RX Media Page To connect into the RX you may open a Web browser and type its IP address Once connected the Media page appears This page contains the main settings to properly receive audio video and ANC data signals from the 500767 2110 TX There are different ways of configuring the unit Manual SDP and NMOS Additionally when us...

Page 20: ...3G SDI ST2110 Over IP Gateway Converter Operation Manual MuxLab Inc 2022 20 Figure 7 500767 2110 RX Manual Input Type and ANC Data Settings ...

Page 21: ...l Audio video and ANC data settings values are entered manually SDP File containing Audio video and ANC data information Name Host Name Video Address Multicast address for video Audio Address Multicast address for audio ANC Address Multicast address for ancillary data Video port Port number for video Audio port Port number for audio ANC port Port number for ancillary data Figure 7 500767 2110 RX S...

Page 22: ... Color space Force the RX to specific color space value YCbCr4 2 2 YCbCr4 4 4 and RGB Audio channels Force the RX to specific number of audio channels 4 8 12 and 16 Audio rate Force the RX to specific audio rate 44100 48000 and 96000 Audio PKT size Force the RX to specific audio packet size 125us and 1ms SDP Video SDP file for video SDP Audio SDP file for audio 2 1 8 RX System Info Page The System...

Page 23: ...3G SDI ST2110 Over IP Gateway Converter Operation Manual MuxLab Inc 2022 23 Figure 8 500767 2110 RX System Info page ...

Page 24: ...3G SDI ST2110 Over IP Gateway Converter Operation Manual MuxLab Inc 2022 24 2 1 9 RX PTP Page Figure 9 500767 2110 RX PTP page ...

Page 25: ...ws you to configure both the network and the RS232 settings Additionally factory reset is possible by clicking on the Reset button The Reboot button will reboot the unit Note that performing a Reset will overwrite the unit settings and rest them to their factory default while performing a Reboot will interrupt any active connection ...

Page 26: ...erface 3 In the Upgrade Firmware section press on the Chose File button and locate and select the file you downloaded and click on the Upload button It may take 30 seconds or more to install the new version Allow the process to complete without interruption Network Settings RX The user may set the network parameters of the 500767 2110 RX including enabling or disabling DHCP setting a static IP Add...

Page 27: ... settings and all user settings and data will be lost Allow the process to complete without interruption Reboot The user may reboot the unit equivalent to a power cycle by pressing on the Reboot button This will temporarily interrupt normal operation and the unit connection Allow the process to complete without interruption Logs The user may get logs for his unit by pressing on the Download button...

Page 28: ... please go to the 500767 2110 Receiver web interface and navigate to the Input Type field under the Media tab and select NMOS from the pull down menu You can then make use of an NMOS control software please refer to the NMOS control software operation manual for further details on this software Note that the NMOS control software should be on the same network segment as the control port mentioned ...

Page 29: ... reset 0 sfp2_ip 192 168 168 69 isHdmi 0 ctrl_mac 52 11 49 B2 EF DE model 500767 sfp1_isDhcp 1 sfp2_mac 00 04 25 1C 12 02 sfp2_isDhcp 1 sfp1_ip 192 168 168 68 fpgaVer 00 01 built Sep 1 2022 21 43 sfp1_mac 00 04 25 1C 11 02 mediaMode None sfpStatus 3 ctrl_isDhcp 1 nmosOnNetwork 0 product SDI HDMI OverIP 767 webOnNetwork 0 forceStream 1 ctrl_mask 255 255 255 0 ver 01 01 sdpOnNetwork 0 reboot 0 sfpCf...

Page 30: ...6 colorSpace YCbCr 4 2 2 local_port1 48000 sessionID 11206761062 intlce 3 depth 10 dest_port2 48001 TTL 32 dest_port1 48000 fps 30 sdp api video sdp Enter 500767 2110 TX IP Address api audio for Audio API dest_ip2 239 100 1 12 dest_ip1 239 100 1 11 chnReal 2 local_port2 48011 payloadType 97 chnTotal 8 local_port1 48010 sessionID 10206761062 chn3Remap 3 chn1Remap 1 chn6Remap 6 chn7Remap 7 sdp api a...

Page 31: ...hn5Remap 5 Enter 500767 2110 TX IP Address api sdp for SDP API media video ip 192 168 168 103 port 80 uri api video sdp media audio ip 192 168 168 103 port 80 uri api audio sdp Enter 500767 2110 TX IP Address api security for Security API set_key get_id get_status 0 Enter 500767 2110 TX IP Address api ptp for PTP API mOffsetScaledLogVariance 0xffff clockAccuracy 0xfe sourcePortId b8 59 9f ff fe 7f...

Page 32: ...egin to access data from server priority1 254 priority2 254 mClockClass 248 clockClass 248 offsetScaledLogVariance 0xffff mPriority1 128 mPriority2 128 domainNumber 127 portId 52 11 49 ff fe b2 ef de masterPresent 1 Enter 500767 2110 TX IP Address api others for Other remaining API debugRest 1 authen 1 debugCmd 1 sdpc SDP Client is not available on TX debugSdp 1 threads PID 396 name muxMain PID 44...

Page 33: ...RestAPI for the 500767 2110 RX Receiver The RestAPI commands can be accessed directly from a browser by entering the 500767 2110 RX IP Address and RestAPI command as follows 500767 2110 RX IP Address api RestAPI Command Enter 500767 2110 RX IP Address api to obtain a list of RestAPI Commands system video audio sdp security ptp statistics others Enter 500767 2110 RX IP Address api system for System...

Page 34: ... OverIP 767 ctrl_mask 255 255 255 0 sdpOnNetwork 0 videoStatus 1 sfp1_isDhcp 1 forceStream 1 mediaMode Manual sfp2_ip 192 168 0 100 product SDI HDMI OverIP 767 fpgaVer 00 01 blinkLed 0 sfp2_mac 00 04 25 1C 12 02 webOnNetwork 0 audioStatus 1 sfp2DhcpStatus 1 ver 01 01 sfpStatus 3 nmosName 500767 RX isTx 0 sfpCfg 3 reboot 0 sfp2_isDhcp 1 ctrl_mac 52 11 49 B2 EF DE model 500767 isHdmi 0 ctrl_gateway ...

Page 35: ..._port1 48000 local_port2 48001 fps 30 payloadType 96 intlce 0 depth 10 width 1920 sdp api video sdp Enter 500767 2110 RX IP Address api audio for Audio API channels 2 dest_port1 48010 dest_port2 48011 chn0Remap 0 sessionID 10448816542 chn5Remap 5 chnTotal 8 sdp api audio sdp local_port2 48011 chn7Remap 7 TTL 32 chn6Remap 6 chn2Remap 2 pktSize 1ms chn1Remap 1 chnReal 2 local_port1 48010 dest_ip1 23...

Page 36: ...ress api sdp for SDP API uri api video sdp port 80 ip 192 168 168 64 media video uri api audio sdp port 80 ip 192 168 168 64 media audio Enter 500767 2110 RX IP Address api security for Security API get_status 0 set_key get_id Enter 500767 2110 RX IP Address api ptp for PTP API portId 52 11 49 ff fe b2 ef de masterPresent 1 mPriority1 128 offset 18446744073708964000 domainNumber 127 clockClass 248...

Page 37: ...racy 0xfe msg Begin to access data from server errCode 200 isEnable 1 masterID b8 59 9f ff fe 7f 77 08 priority2 254 offsetScaledLogVariance 0xffff priority1 254 clockAccuracy 0xfe clockId 52 11 49 ff fe b2 ef de Enter 500767 2110 RX IP Address api others for Statistics API debugSdp 1 threads name muxMain PID 396 name muxTimer PID 450 name muxLed PID 456 name muxManager PID 455 name muxBroker PID ...

Page 38: ...ation Manual MuxLab Inc 2022 38 name muxPoll PID 453 name muxSdpRecv PID 452 name muxSdpMngr PID 451 sdpc msg dataErrs 0 fails 0 headerErrs 0 uri pkts 0 reqs 0 msg dataErrs 0 fails 0 headerErrs 0 uri pkts 0 reqs 0 debugCmd 1 authen 1 debugRest 1 ...

Page 39: ... 168 168 64 255 255 255 0 Media 1 port 192 168 168 65 255 255 255 0 Media 2 port 192 168 168 66 255 255 255 0 As a Rx Console LAN port 192 168 168 67 255 255 255 0 Media 1 port 192 168 168 68 255 255 255 0 Media 2 port 192 168 168 69 255 255 255 0 How to find the 500767 2110 IP address You can check the unit s IP address by using either Wireshark or going to your network switch Web interface Why c...

Page 40: ...t type but the RX is not displaying video Ensure you are entering the right information for each field Please refer to section number 2 for details on the TX SDP file The 500767 2110 RX does not display video from another ST2110 manufacturer Check media parameters and ensure you are entering the right SDP information if using this input type If it is still not working email the SDP file to Muxlab ...

Page 41: ...Gateway Converter Operation Manual MuxLab Inc 2022 41 Cabling layout Please include the model of the SDI source and sink devices cable length and type e g 20m of Cat 6a UTP etc Description of problem List of tests performed ...

Page 42: ... number RMA issued by its Customer Service Department along with a dated proof of purchase If this product is delivered to MuxLab by mail you agree to assume risk of loss or damage in transit to prepay shipping charges to the warranty service location and to use the original shipping container or equivalent THE ABOVE LIMITED WARRANTY IS THE ONLY WARRANTY COVERING YOUR MUXLAB PRODUCT THERE ARE NO O...

Page 43: ...b Customer Service department For a credit replace R M A the customer will be liable to pay replacement invoice if defective products are not returned For Products more than six months old including shelf life The defective unit must be returned prepaid to MuxLab and then the unit will be repaired or if repair is not possible replaced by an equivalent unit and returned to the customer within one 1...

Page 44: ...eway Converter Operation Manual MuxLab Inc 2022 44 MuxLab Inc 2321 Cohen Street Montreal Quebec Canada H4R 2N7 Tel 1 514 905 0588 Fax 1 514 905 0589 Toll Free North America 877 689 5228 URL www muxlab com E mail info muxlab com ...

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