3G-SDI ST2110 Over IP Gateway Converter
Operation Manual
© MuxLab Inc. 2022
42
4.
Product Warranty Policy
Items Under Warranty - Company Policy
MuxLab guarantees its products to be free of defects in manufacturing and workmanship for the
warranty period from the date of purchase. If this product fails to give satisfactory performance during
this warranty period, MuxLab will either repair or replace the product at no additional charge, except
as set forth below. Repair and replacement parts will be furnished on an exchange basis and will be
either reconditioned or new. All replaced parts and products become the property of MuxLab. This
limited warranty does not include repair services for damage to the product resulting from accident,
disaster, misuse, abuse, or unauthorized modifications or normal decay of battery driven devices.
Batteries, if included with the product, are not covered under this warranty.
Limited warranty service can be obtained by delivering the product during the warranty period to an
authorized MuxLab dealer from whom you purchased the product, or by sending it to MuxLab.
MuxLab will not accept any such product for repair without a Return Material Authorization number
(RMA#) issued by its Customer Service Department, along with a dated proof of purchase. If this
product is delivered to MuxLab by mail, you agree to assume risk of loss or damage in transit, to
prepay shipping charges to the warranty service location, and to use the original shipping container or
equivalent.
THE ABOVE LIMITED WARRANTY IS THE ONLY WARRANTY COVERING YOUR
MUXLAB PRODUCT. THERE ARE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED,
INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO
THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
IF THIS PRODUCT IS NOT IN GOOD WORKING ORDER, YOUR SOLE REMEDY SHALL BE
REPAIR OR REPLACEMENT AS PROVIDED FOR ABOVE. IN NO EVENT SHALL MUXLAB
BE LIABLE TO YOU FOR ANY DAMAGES, INCLUDING ANY LOSS OF PROFITS, LOST
SAVINGS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF
THE USE OF OR INABILITY TO USE THIS PRODUCT, EVEN IF MUXLAB OR AN
AUTHORIZED MUXLAB DEALER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES; NOR WILL MUXLAB BE LIABLE FOR ANY CLAIM BY ANY OTHER PARTY.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS, SO THE ABOVE
LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES
YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY
VARY FROM STATE TO STATE.