MUTOH VJ-1628TD, Operation Manual

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VJ-1628TD, VJ-2628TD OPERATION MANUAL 7 Troubleshooting
7-3
(2) Does not work after loading the media
(3) When data is sent from the computer, an error occurs at the printer and
nothing is printed
(4) Cannot use the computer online using LAN
No. Possible cause Remedy Reference
1 Is the front cover open or media loading lever
raised? Close the front cover.
Lower the media loading lever.
3.5 Setting
media
2 Is the maintenance cover open? Close the maintenance cover.
6.2.4 Cleaning
the cleaning wiper
unit
3 Is the media loaded at an angle? Load the media straight.
3.5 Setting
media
4 Is the ink cartridge inserted? Insert the ink cartridge.
3.4 Installing ink
cartridges
5 Are you using the recommended media? Use the recommended media.
4.2.1 Media type
6 Is the printer being used in an environment
other than specified, such as in direct
sunlight? Only use the printer in an environment that is
specified for use.
Installation
manual
No. Possible cause Remedy Reference
1 Is the type of printer selected correctly at the
computer? Check that the printer type settings on the
computer side and printer side are the same.
3.8 Connecting
the printer to PC
2 Are the interface requirements and command
mode the same on the computer side and
printer side?
No. Possible cause Remedy Reference
1 Is the network interface cable connected
correctly? Confirm the types of the cross and straight
cables, and connect the network interface
cable correctly.
3.8.3 Connecting
a network interface
cable
2 Are the network settings configured
correctly? Configure the network settings correctly.
5.1.21 IP
Address menu to
5.1.23 Gateway menu
3 Match the printer’s network settings with the
computer side environment. Match this product’s network settings with the
computer side environment.
3.8.1 System
requirements
4 Does the Data lamp on the operation panel
turn on after sending printing data from the
computer? If the Data lamp does not turn on, contact the
computer manufacturer. —