Motorola i760, Field Service Manual

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DISPLAYS, MESSAGES, AND ALERTS: Messages
68P80400P94-O
3-3
3.3.3 Service Messages
Service messages indicate the probable cause of a problem. The following table lists the messages,
their probable causes, and recommended corrective actions.
Table 3-3. Service Messages
Message Cause Action
Charger Attached While Power Down
Device Attached 17-Pin connector plugged in while
powered up.
Device Detached 17-Pin connector removed while
powered up.
Device Not Compatible Incompatible with unit’s hardware Acquire compatible software or hardware
Error Unidentified error Report problem to your service provider
Invalid Number Invalid number entered or invalid
voice-mail access number
received Re-enter number or report problem to service
provider
Low Battery Unable to
Locate Sats Battery level is too low to obtain
fix but is able to perform dispatch
or interconnect communication Charge or replace battery
No Entry No numbers in phone list Add phone numbers to list
No Service Phone unable to register Report problem to service provider
Number Not In Service Invalid target ID Re-enter ID or try a different ID
Please Try Again 1. Loss of service or system failure
2. Network problem 1. Ask provider how long problem will continue
2. Report problem to service provider
Service Conflict Current service conflicts with
previously activated service Deactivate previous service and try current service
again
Service Not Available Not currently available on system Ask provider when service will be available
Service Restricted Service not subscribed to Ask provider when service will be available
System Busy, Try Later System is currently busy Try call again later
Target Busy in Private Target unit in a Private Call or Call
Alert Try call again later
Target Not Authorized Target unit not authorized to
receive call Do not call unauthorized unit
Technical Error Unable to
Locate Sats Problem detected with the GPS
circuitry Reboot unit. If problem persists, contact Motorola
Unable to locate Sats Unit does not have clear view of
GPS satellites Make sure user is out in clear sky and stationary. If
problem persists, reboot unit.
Unknown User Unit unknown to system Report problem to provider
User Not Available Target unit in Private, Group, or
Alert call, or is not in service Try call again later