B
Introduction • Getting Help
APEX1000 All-Purpose Edge QAM Software Version 2.4.x • Installation and Operation Manual
4
573408-001-a
Calling for Repairs
If repairs are necessary, call the
nearest you for a Return for
Service Authorization (RSA) number before shipping the unit. The RSA number must be
prominently displayed on all equipment cartons. When shipping equipment for repair,
follow these steps:
1.
Pack the unit securely.
2.
Complete and enclose the checklist provided with the unit.
3.
Enclose a copy of the invoice that verifies the warranty status.
4.
Ship the unit PREPAID to the address supplied by the Tech Support representative
during your call.
List of Countries and Phone Numbers
BELGIUM
0-800-72-163
DENMARK
80-88-6748
FINLAND
0-800-114-263
FRANCE
0-800-90-7038
GERMANY
0-800-18-73019
HUNGARY
06-800-18164
IRELAND
1-800-55-9871
ISRAEL Golden Lines
1-809-25-2071
ISRAEL Bezeq
1-809-42-9181
ISRAEL Barak
1-809-31-5435
ITALY
800-788-304
NETHERLANDS-HOLLAND
0-800-022-0176
NORWAY
800-15-670
POLAND
00-800-111-3671
PORTUGAL
800-81-3461
SPAIN
900-99-1771
SWEDEN
020-79-0241
SWITZERLAND
0-800-561-872
UNITED KINGDOM
0-800-404-8439
ALL OTHER COUNTRIES
+1 847 725 4011
Note: If you find a toll-free number that is not valid, please dial +1 847 725 4011
.