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ServSwitch

™

 TDX

USER GUIDE



®

NETWORK SERVICES

®

Order 

toll-free 

in the U.S.: Call 

877-877-BBOX 

(outside U.S. call 

724-746-5500

)

FREE technical support 24 hours a day, 7 days a week: Call 

724-746-5500 

or fax 

724-746-0746

Mailing address: 

Black Box Corporation

, 1000 Park Drive, Lawrence, PA 15055-1018

Web site: 

www.blackbox.com 

• E-mail: 

[email protected]

CUSTOMER

SUPPORT

INFORMATION

DECEMBER 2006

KV4004A

4

3

2

1

Summary of Contents for ServSwitch TDX

Page 1: ...U S call 724 746 5500 FREE technical support 24 hours a day 7 days a week Call 724 746 5500 or fax 724 746 0746 Mailing address Black Box Corporation 1000 Park Drive Lawrence PA 15055 1018 Web site www blackbox com E mail info blackbox com CUSTOMER SUPPORT INFORMATION DECEMBER 2006 KV4004A 4 3 2 1 ...

Page 2: ... settings 9 Hot plugging and mouse restoration 10 Operation The SYSTEM readout 11 Selecting systems 11 Configuration options 12 Setting or changing a password 12 Changing hotkeys 12 Mouse button switching modes 13 All channel active channel cycling 13 Resetting and restoring default settings 13 Upgrading 14 Further information Troubleshooting 15 Getting assistance 15 Upgrade cable pin out 15 Safet...

Page 3: ...tching methods Switching can be initiated from either the keyboard or mouse in addition to the ServSwitch TDX unit or optional remote control ServSwitch TDX The display clearly shows which system is currently connected to the keyboard and mouse The keyboard and mouse are electronically linked through to the currently selected system The video displays are connected directly to their respective sys...

Page 4: ...installation instructions provided with the Synchrony utility please consider these configuration tips You are recommended to use a native serial port or third party serial card on the primary system USB to serial adapters will work but won t provide such a rapid switching action between systems Option switch 5 is used to place the ServSwitch TDX into Synchrony mode however the setup switches are ...

Page 5: ...mouse cable 2 metres two required per system Standard items Additional and optional items ServSwitch TDX KVUSB2PS2 converter required when connecting to a system that uses a USB keyboard and mouse two of the above cables are also required Remote control plus link cable Flash upgrade link cable used also for Synchrony ...

Page 6: ...s are no longer than 2 metres Thanks to the remote control the ServSwitch TDX unit can be situated out of sight within the cabling cradle of a desk or adjacent to the systems Consult the precautions listed within the Safety information section Mounting Before you begin connecting to the keyboard mouse and source systems it is advisable to mount the ServSwitch TDX unit in place either On a horizont...

Page 7: ...ink cable to the inline keyboard socket of the KVUSB2PS2 converter 3 Repeat steps 1 and 2 for the mouse connection green between the ServSwitch TDX port 1 and the KVUSB2PS2 converter 3 2 1 3 Attach the other end of the PS 2 link cable to the keyboard socket usually coloured purple on the first system 4 Repeat steps 1 and 2 for the mouse connection green between the ServSwitch TDX port 1 and the fi...

Page 8: ...e the setting while the unit is disconnected or use switch 8 to force a reset whereupon the other switches will be consulted 2 Locate the remote control unit and the remote control cable Attach the smaller of the two cable connectors to the socket at the rear of the remote control 3 At the other end of the cable attach the larger connector to the socket on the end of the ServSwitch TDX unit Option...

Page 9: ...aller of the two cable connectors to a vacant serial port socket on the designated primary computer system the system that will be running the Synchrony software utility 3 At the other end of the cable attach the larger connector to the socket on the end of the ServSwitch TDX unit 4 On the underside of the ServSwitch TDX unit remember to set switch 5 to ON to enable the auto switching mode 1 2 3 4...

Page 10: ...fic setup issues 8 OFF Normal operation ON while power applied Reset unit 6 OFF Cycle between all system ports ON Cycle between active ports only 7 OFF Normal operation ON Upgrade mode 5 OFF Normal operation ON Synchrony mode 1 OFF Normal operation ON Auto switch to powered port 2 3 4 Reserved Note The switch settings except switch 8 are consulted by the unit only during its power up phase i e whe...

Page 11: ...ort among other features the scroll wheel function If the mouse has a scroll wheel then it is likely to support the IntelliMouse format If it is a Microsoft branded mouse then it will usually state that it is an IntelliMouse on its underside label Recognising an IntelliMouse driver Before hot plugging to the ServSwitch TDX or afterwards using only keyboard control access the Windows Control Panel ...

Page 12: ...e control selector Keyboard hotkey combinations Mouse button combinations Automatic switching using the optional Synchrony utility To use the ServSwitch TDX unit SELECT button Note You can determine whether the ServSwitch TDX visits every port in turn regardless of whether active systems are connected to them or only those with active systems connected See All channel active channel cycling for de...

Page 13: ...ot differentiated 2 Press The SYSTEM readout should show the number of the first available system If the password is forgotten 1 Remove power from the ServSwitch TDX If any systems are active either switch them off or remove their keyboard link connectors from the ServSwitch TDX If an optional power supply is used remove it 2 Press and hold the SELECT button and re apply at least one source of pow...

Page 14: ...ion when cycling between the system channels to visit each channel irrespective of whether an active system is connected or to only select active channels You can affect the keyboard mouse setting independently from the front panel SELECT switch setting To change keyboard mouse channel cycling 1 Enter configuration mode Press and hold the SELECT button until the SYSTEM readout shows c 2 Press foll...

Page 15: ...the upgrade cable between the remote control socket on the end of the ServSwitch TDX unit and a vacant serial port on the system containing the upgrade files 4 On the underside of the unit click mini switch 7 to its ON position 5 Re apply power to the ServSwitch TDX and switch on the system to be used for the upgrade The SYSTEM readout will show 6 Locate and run the application KVMUploader to disp...

Page 16: ...le These are not common but if you experience problems try another keyboard Mouse causes channel to change Some cheaper mice are not fully compatible with the ServSwitch TDX and can lose data causing the channel to be changed if mouse switching of channels is enabled Ensure that you are using a Microsoft compatible mouse driver on your system Some other manufacturers drivers may switch the mouse t...

Page 17: ...power supply UPS power the computers the monitors and the ServSwitch TDX from the same supply Certification notice for equipment used in Canada The Canadian Department of Communications label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operation and safety requirements The Department does not guarantee the equipment...

Page 18: ...ween the equipment and the receiver c Connect the equipment to an outlet on a circuit different from that to which the receiver is connected d Consult the supplier or an experienced radio TV technician for help FCC Compliance Statement United States This equipment generates uses and can radiate radio frequency energy and if not installed and used properly that is in strict accordance with the manu...

Page 19: ...por los orificios de ventilación 10 El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores registros de calor estufas u otros aparatos incluyendo amplificadores que producen calor 11 El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación o como se indique en el aparato 12 Precaución debe ser tomada...

Page 20: ... ctxd com Documentation by 2006 Black Box Corporation All trademarks are acknowledged Black Box Corporation 1000 Park Drive Lawrence PA 15055 1018 United States of America Tel 1 724 746 5500 Fax 1 724 746 0746 ...

Page 21: ... 606 747 tech blackbox fr Germany www black box de 49 811 5541 110 49 811 5541 499 techsupp black box de Italy www blackbox it 39 02 27 404 700 39 02 27 400 219 supporto tecnico blackbox it Netherlands www blackbox nl 31 30 241 7799 31 30 241 4746 techsupport blackbox nl Norway www blackboxnorge no 47 55 300 710 47 55 300 701 support blackboxnorge no Spain www blackbox es 34 9162590732 34 91623978...

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